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M
Just Said Yes June 2015

Need a contact phone number for WeddingWire issue

Megan, on November 21, 2014 at 8:27 AM Posted in Planning 0 24

Hi all, I was wondering if anyone knows the contact number for wedding wire? I have emailed them twice on two separate occasions without a response and my wedding website is not loading correctly for any of my guests. I went on and re-uploaded all of the broken images. That did not fix the problem. The only thing that appears on the website is the header in our names but none of the actual information. Very frustrating.. I really need some help thanks!

24 Comments

Latest activity by Rollex, on December 14, 2023 at 9:52 AM
  • SunshineJenn
    Master August 2014
    SunshineJenn ·
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    WWLauren

    • Reply
  • WWLauren
    Super April 2019
    WWLauren ·
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    Hey Megan! So sorry that you are having trouble! My colleague Sarah just sent you an email. We would love to help you fix this!

    • Reply
  • R
    Just Said Yes March 2015
    Romyna ·
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    Is there a way to remove the meal option from the RSVP section?

    • Reply
  • A
    Just Said Yes June 2015
    Alecia ·
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    Hi I started my wedding website like the profile section but when I log into my account I can't search for my own profile by either of our names. Pls help

    • Reply
  • Michelle and Troy's Wedding and Julia's Family Blending
    Just Said Yes September 2015
    Michelle and Troy's Wedding and Julia's Family Blending ·
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    I am havinng the same problem. none of the info I write is saved. Does anyone know how to save it

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  • Fernando Rivera
    Fernando Rivera ·
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    I I emailed myself with an alias name (Frank) just to see if I would get a responce back. I have a paying account $105 per month with WeddingWire and have not booked one lead yet.

    So I saw my inquiry went to my email but I also received a call within 15 mins buy a local photographer (Grey Studios) asking for Frank. How did this happen and how are they getting my leads? Please contact me asap I need an explanation. ****

    • Reply
  • Mahin Karbassi
    Mahin Karbassi ·
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    How come my customers reviews does not appear on line. you are sending me messages about new reviews, but it does not shows online.

    Does someone please let me know what is going on. thanks

    • Reply
  • C
    Just Said Yes June 2016
    cathy ·
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    How do I contact wedding wire. I have added my link for my room reservations but it shortens it so you can't access the link. I've already printed save the date cards with this link so I need to find out why wedding wire is shorting the link. Need answers quick.

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  • A
    Just Said Yes 0000
    ANTHONY ·
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    I need help with my mobile site through weddingwire. Please call me ASAP at 413-297-0329

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  • AJ Andrews
    AJ Andrews ·
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    I am a vendor and very frustrated that a phone number to contact my sales rep is impossible to find. Please tell me who my account rep is and leave me a phone number so I can call this person immediately. This is an urgent request and I need an immediate reply

    AJ Andrews

    Columbus Pro DJs

    614 224 1945

    • Reply
  • DJArthur
    DJArthur ·
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    I would like to renew for next year, but can't find a phone number to reach my rep.

    Perfectly satisfied with WeddingWire.

    Epic Entertainment 864-234-2130

    • Reply
  • tammy merrill
    tammy merrill ·
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    I need someone to contact me asap from wedding wire, there is so much fraudulent activity on my account from out of state people trying to get my info

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  • M
    Just Said Yes November 2016
    Mia ·
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    Are utilized a vendor from your website and they stole over $1000 of my money who can I contact to ensure that you remove this vendor from your list and also to find out how or if you've vetted your vendors

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  • Marci Curtis
    Marci Curtis ·
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    Multiple photographers in the Metro Detroit received the same scam lead. We usually get these regularly directly to our emails, but this one came in via Wedding Wire. I want to report this person, but there is no way to contact WW. Lots of info here, but this isn't good!

    Here's the scammer who queried. It's wasting our precious time and someone is going to lose a lot of money if they actually follow through with this person.

    JP

    Hello,How are you doing ? My Name is John and my fiance name is Maria, We are having our wedding 30th of October 2016 and we would love to know Me if you are still open and available on this date.We would also appreciate it if you can give us more details and price for your service for 8hours only,our Budget is within $5000. please kindly get back to me at my email address (*************@*****.***) for a quicker response. More details about wedding below; Couple name's are : Maria Madison(Bride) dress code: peach. Groom: John Parish dress code: Gold and black (Groom), Date: October 30th Sunday, 2016 Time: 1:00PM Venue: 2310 Park Ave Detroit, MI 48201 Expected Guest:170. We want a Standard Wedding Coverage for the list below. *Dress rehearsal before the wedding ceremony. *Cake Cutting. *Dancing *Downloadable high-res digital images. *Multiple options of wall prints and gallery wrapped canvases. *High-res DVD slideshow. *Smaller replicas or ebooks of your custom book for parents, family members or friends. *Additional a la carte products. *Collections may be upgraded at any time. PSSmiley tonguelease respond back with your Price packages so we can Proceed Hope to read From you soon. Regards, John Parish

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  • John McKerricher
    John McKerricher ·
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    Please call me at 360-269=4629 ASAP....

    • Reply
  • Ricky Wolf
    Ricky Wolf ·
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    I am looking for a phone number to contact my rep... why is it impossible to find

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  • Amanda Flores
    Amanda Flores ·
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    I too am in need of some help. I need someone from Wedding Wire to contact me. I've been emailing support but getting no response.

    • Reply
  • K
    Just Said Yes September 2018
    Kelly ·
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    I can't edit my wedding website and when I click on the link from my wedding wire website to preview what I've already made and sent to 150 guests and it takes me to a new template to creat a new website. I am clicking the "edit website" link just to clarify. I have received several declines to the wedding solely due to the accommodations I have posted being to pricey for some guests and I was unaware all of the hotels were not posted on the website.. Please call me asap. (336) 763-4403
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  • J
    Just Said Yes September 2018
    Jessica ·
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    I don’t understand! I’m trying to add my addresses to my guest list and there is only an option for email and phone number! How is this a thing! Does anyone have the number for customer service?
    • Reply
  • Kelley
    Just Said Yes July 2019
    Kelley ·
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    I paid for pro . My phone was damaged. Now when I log in there is no record of me having wedding wire at all except my receipt of me paying for pro in my email . All my planning and my money for pro was lost . I need the customer service phone number ASAP PLEASE
    • Reply

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