We received a lovely gift from our registry for my bridal shower and Macys packaged it awful (1 cm foam in between 3 glassware items) and one item came damaged (rightfully so w the packaging skills) i called to tell them and ask for a replacement, which was done. I got a text from my Aunt almost instantly alerted me she was sorry about returning my gifts and she hoped she had gotten what we wanted. not 1 minute later she said oh i see you are getting it exchanged, good.
Thankfully we were exchanging it -- BUT what if we were returning it. Does Macys alert my guests of such??