P
Dedicated August 2016

Macys Wedding registry - notifying of returns??

Private_User954, on April 13, 2016 at 5:33 PM Posted in Planning 0 11
Saved
Reply

We received a lovely gift from our registry for my bridal shower and Macys packaged it awful (1 cm foam in between 3 glassware items) and one item came damaged (rightfully so w the packaging skills) i called to tell them and ask for a replacement, which was done. I got a text from my Aunt almost instantly alerted me she was sorry about returning my gifts and she hoped she had gotten what we wanted. not 1 minute later she said oh i see you are getting it exchanged, good.

Thankfully we were exchanging it -- BUT what if we were returning it. Does Macys alert my guests of such??

11 Comments

Latest activity by Julius, on December 21, 2019 at 7:01 AM
  • Kristy
    Master November 2015
    Kristy ·
    • Flag

    Whaaatttt?????? Weird! I hope people don't find out about that!

    ETA: Actually... she could be signed up for e-receipts with that transaction from Macy's. I ordered some shoes last week and returned them in store, and come to think of it - I did get an email regarding the return! I feel like that should be turned off for gift purchases Smiley atonished

    If you return anything else, ask that an e-mail receipt NOT be sent.

    • Reply
  • GrumpyCatRebecca
    VIP September 2016
    GrumpyCatRebecca ·
    • Flag

    OMG that's awkward! Now I'm second guessing my Macy's registry.

    • Reply
  • Mrs. Knolle
    Master July 2016
    Mrs. Knolle ·
    • Flag

    I'm glad we didn't go with Macy's. I'm sure we'll end up needing to return something.

    • Reply
  • P
    Dedicated August 2016
    Private_User954 ·
    • Flag

    She got two separate emails

    1 - alerting her of a return

    2 - alerting her of an exchange

    this makes me very nervous. We have been very due diligent on our registry and check and update often but what if something slips, or we get duplicates!!

    • Reply
  • S&P
    Master January 2017
    S&P ·
    • Flag

    Eeep that's awkward. Thankfully you found out because you were exchanging something damaged and not returning something you just didn't like!

    • Reply
  • Krystal
    Devoted May 2016
    Krystal ·
    • Flag

    Thats good to know bc i need to return something tomorrow to Macys

    • Reply
  • Judith
    Expert October 2016
    Judith ·
    • Flag

    Omgosh I didn't know that! And Macy's is where I'd like to register. Blah now I'll have to rethink that.

    • Reply
  • P
    Dedicated August 2016
    Private_User954 ·
    • Flag

    @krystal let us know if they tell you a way around it!

    • Reply
  • jewles322
    Master March 2015
    jewles322 ·
    • Flag

    Eeks..I hope my guests weren't alerted, we only returned one item from Macy's though. (and it was ironically from a "friend" who isn't allowed to talk to me anymore because his wife is uber jealous and thinks he still likes me....(i rejected dating him, but we remained friends... )

    Actually now that I think about it, I couldn't care less now if Macy's did notify them of the return (and i was a cash return not an exchange)

    • Reply
  • Sara
    Master April 2017
    Sara ·
    • Flag

    I used to work at Macy's part time. It all depends on how the transaction was done. Since they did an even exchange on one transaction...the payment still went through on her Macy's card.

    If it had been done so that it was returned and you got a macys gift card for the price it shouldn't have sent an email.

    At least when I worked there a year ago! Hope they didn't change things...that's really awkward!

    • Reply
  • J
    Julius ·
    • Flag

    I have gone all the thread and it seems as you all are having a good time. I know this thread much older and needs to kick out as it doesn't have any suggestions or perfect information. But many users like me will be coming over here so I would just remind all here that the time frame is 180 days to return and there are few products that have some exception. For more check out what I found online while searching about Macys Store !


    • Reply

You voted for . Add a comment 👇

×

Related articles

WeddingWire celebrates love ...and so does everyone on our site! Learn more

Groups

WeddingWire article topics