Shela
Just Said Yes August 2022

Engagement photo woes

Shela, on May 21, 2019 at 4:55 PM Posted in Etiquette and Advice 0 12
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So my fiance and I had a wonderful time with our photographer. We loved her photos online and in person she was amazing. This was at the end of March and we still haven't received photos. At first she never gave a date when we'd receive them; I emailed her recently and she said she'd have them to me last week. Needless to say, I don't have them. I don't want to be rude or rush her, but I am super excited to have the photos. When should I email her again about it? Again, I don't want to be rude or make her feel rushed because I understand it's busy season, and I hope to work with her in the future because I love her work. Advice?

12 Comments

  • FutureMrsD
    Legend July 2019
    FutureMrsD Online ·

    Did you have a contract?

  • Shela
    Just Said Yes August 2022
    Shela ·
    View Quoted Comment

    Not that I am aware of

  • FutureMrsD
    Legend July 2019
    FutureMrsD Online ·
    View Quoted Comment

    You would know if you signed a contract. Going forward, I wouldn't use photographers or any vendors without signing a contract. Right now, it would be really hard to prove she legally owes you anything since a contract wasn't signed specifying.

  • Katelyn
    Devoted May 2017
    Katelyn ·

    An oral contract is a contract. If you had an oral agreement for her to take photos, she took those photos and you gave her something in exchange (money typcially), you have a contract. Therefore, she should give you the photos. However, it's been just about eight weeks, and some photographers have a normal turn-around time of eight weeks. Because you're wedding is very far away (so you don't need to rush to use them for a STD), I would personally give her one more week, and then call her.

  • Shela
    Just Said Yes August 2022
    Shela ·
    View Quoted Comment
    Okay! Thank you for a reference turn around time! I have seen so many examples it got confusing! I will give it another week, thank you!
  • VIP September 2019
    ·
    I would give her another week or two then give her a call. Also please try and get a written contract to protect yourselves
  • Iva
    Super September 2019
    Iva ·
    I would ask her for the photos asap. 8 weeks for engagement photos is plenty. She should be able to send you untouched photos within 1-2 weeks (this requires very little work on photographer’s side). Then photos that need retouching could take bit more time.
  • Cliodhna
    WeddingWire Administrator January 2030
    Cliodhna Online ·

    Hi Shela!

    I understand that you want to see the photos and are excited to get them back!

    I think that you're making the right decision, waiting another week before contacting her. Perhaps she may get back to you in the meantime

    Let us know when you get them!

    Will you be using the same photographer for your wedding?

  • Kelly
    VIP October 2020
    Kelly ·
    You should have written contracts in the future.
    That being said I've known photographers and 8-10 weeks is average, depending on how many photos you took and what they do to edit it's well within average timeline.
    I would ask about their average lead time and ask for a date to expect them by. Ask if you can see untouched or a few samples of what she's done currently. I know photographers do often send 2-5 examples of what's done before the whole series is ready to keep customers calm.
  • Bride2020
    Devoted May 2020
    Bride2020 ·

    Just shoot her another email. If it's been a week, I'd say you're fine to re message. If you never signed a contract, am I safe to assume she's a newer professional? Photographers can be a bit flighty, I wouldn't worry about it. It sounds like you've had a pleasant experience otherwise, if you like her work, make sure you get a contract with dates for getting photos in it for your wedding, I'd bet she'll honor it.

  • Mandi
    Rockstar March 2020
    Mandi ·
    I'd give her another week, then contact her.
    I've done a few dozen photo sessions in my life. And while I've never intentionally lied to anyone, I have definitely been behind what I told them, and where I wanted to be.

    As the PP said, photographers can be flighty.

    I dont have a contract with my photographer. We have an email conversation and agreement. I wasnt going to try to tie her down with a contract since shes established and well known.

    Speaking from experience, giving her an extra week before contacting her is going to feel like a blessing to her.

    I hope you get them soon and love them.
  • Jo
    WeddingWire Administrator May 2015
    Jo ·
    View Quoted Comment

    Hi Shela, did you talk to your photographer? Did you get your pictures back yet? Will you stick with the same photographer for your wedding pictures?

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