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Meagen
VIP October 2017

David's ruined my dress: UPDATE in comments

Meagen, on October 4, 2017 at 9:10 PM

Posted in Wedding Attire 77

I went to pick up my dress today at David's Bridal. They absolutely mangled it. I'm losing my mind over it. I lost about 30 lbs since buying it, and paid almost $1k total JUST for alterations. I had it hemmed first, then bustled, and each appointment just got more and more expensive. I regret it so...

I went to pick up my dress today at David's Bridal. They absolutely mangled it. I'm losing my mind over it.

I lost about 30 lbs since buying it, and paid almost $1k total JUST for alterations. I had it hemmed first, then bustled, and each appointment just got more and more expensive. I regret it so much.

But for that price, you'd think it'd be perfect, though. The waist needs taken in, the arms are so tight I can't lift my arms, there's a whole in a sleeve, one of the breast cups is flat and the other is normal (the seamstress actually said to me, "maybe you lost weight in one of your breasts").

It's just a disaster. I've already called corporate and I'm going back tomorrow for a meeting with the store manager. I told her I just want a replacement dress and I'll take it somewhere else for alterations. She insisted on having her team try and fix the dress by tomorrow, so we'll see -- especially since they didn't pin it or take any new measurements.

Freaking out.

77 Comments

  • Meagen
    VIP October 2017
    Meagen ·
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    Just talked to corporate - I am getting a partial refund, and they will call "no later than Monday" with an amount. JUSTICE

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  • Candie56347
    Dedicated July 2018
    Candie56347 ·
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    The dress looks much better. I would tall to corporate though, because you shouldn't have had to deal with that mess period, let alone after paying $1000 for alterations.

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  • Meagen
    VIP October 2017
    Meagen ·
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    @Blonde Bond, thank you! It was way too much and I should've never agreed to the cost

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  • Jessica
    Super October 2017
    Jessica ·
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    So beautiful! Glad you are getting some money refunded!

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  • Rosered
    Devoted January 2019
    Rosered ·
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    I'm glad you're dress was fixed and you got a partial refund! I can't believe they thought it was ok to give you a dress with a hole in it.

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  • K
    Just Said Yes June 2019
    Kathleen ·
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    Yikes!!! So lucky my mom is a seamstress so I won't have to deal with this!

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  • Carol
    Devoted November 2017
    Carol ·
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    So glad it's been fixed. It looks much better now! And so glad they're giving you some money back! Hopefully it'll be the entire cost of the alterations!!

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  • Meagen
    VIP October 2017
    Meagen ·
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    Thanks everyone!

    @Carol, that would be wonderful if it was the whole cost, so finger crossed!

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  • danilaughs
    Expert August 2018
    danilaughs ·
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    Yay! So happy for you! Proceed on to your wedding day with less stress, girl!

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  • EM
    Master April 2017
    EM ·
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    So glad there is a positive update!

    Hope you get a sizable refund, but at least you have a wearable dress! Now you can just focus on being excited!!!

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  • Future Louie
    Super August 2019
    Future Louie ·
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    Just read through the comments. Your dress looks SO much better now! So glad you have a wearable dress and that you're getting refunded for part of it. I do hope it's enough to compensate the trouble.

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  • Frida
    Devoted July 2018
    Frida ·
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    Your dress looks great. Im glad they were able to fix it and a partial refund is a major plus.

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  • Ashley
    VIP May 2018
    Ashley ·
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    Gorgeous dress!!!! I'm glad they fixed it

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  • Meagen
    VIP October 2017
    Meagen ·
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    Thanks all!

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  • Jennifer
    Super May 2018
    Jennifer ·
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    It looks so good now! Hope you get a fair refund! Also, wondering if you can now lift your arms??

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  • AllieCat
    Super November 2017
    AllieCat ·
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    That looks so much better!

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  • Meagen
    VIP October 2017
    Meagen ·
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    @Jennifer, I can lift them! I think they replaced the sleeves entirely because the holes are gone too and there aren't any patches that they'd talked about yesterday.

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  • Nichole
    Savvy August 2021
    Nichole ·
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    I'm glad that you were able to get your dress fixed. You look beautiful too btw! I hope the refund is very generous!!

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  • Jennifer
    Super May 2018
    Jennifer ·
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    Op- glad to hear!!

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  • Brianna
    VIP May 2018
    Brianna ·
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    Glad they were able to fix it and that you will be getting some sort of refund!

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