Chateau Elan Winery & Resort Reviews

Reviews
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4.7 out of 5 rating
4.7
Very good
134 reviews
Recommended by 94% of couples
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Quality of service 4.8 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating



+31
User photos

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Jodi Sent on 09/13/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Chateau Elan is Amazing !
We got Married End of October last year . We had 28 people join us ( we chose the Intimate Wedding package ) Emily was Amazing to work with from Day one. Everyone really enjoyed their time there . Chateau Elan is truly gorgeous and I am so glad we came from FL to get married there ! I highly recommend this Magical Winery ! 😍We got Married End of October last year . We had 28 people join us ( we chose the Intimate Wedding package ) Emily was Amazing to work with from Day one. Everyone really enjoyed their time there . Chateau Elan is truly gorgeous and I am so glad we came from FL to get married there ! I highly recommend this Magical Winery ! 😍-
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+5 photos
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Dianne Sent on 06/19/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best wedding decision made! Venue, hotel, winery, food & service was perfection!
I am an out of town bride and fell in love with Chateau Elan during a visit a year before our wedding. I knew I HAD to get married there after seeing a wedding take place on the Matisse Lawn (where I got married). The venue is not only beautiful (the woods, vineyard, rose garden, etc.) but the staff is ABSOLUTELY amazing. Shakila Marshall, Associate Director of Catering, was in charge of our wedding and she was FANTASTIC! Not only is she efficient, detailed, and willing to go the extra mile to make her bride and groom have the wedding of their dreams, but she is kind and helped me throughout the wedding process. She walked me to the aisle! Something I will always cherish. The food was amazing! Steak and lobster all the way! Definitely add a late night snack! So yummy and your guests will love! Also, the entire staff is fantastic. They help so much with the room blocks (thanks Angelic Herndon and Kevin at the front desk) and also I held my Rehearsal Welcome Reception at Sarazen's Bar and Grille (thanks Shannon Holizna and Chef Ron!!). I loved our welcome reception so much! We had amazing food and had our favorite pictures and music going at the Grille. It was so memorable! Our guests from FL, CA, and LA cannot wait to go back to Chateau Elan! Look forward to seeing the whole staff again soon! Thanks always from the bottom of our hearts!I am an out of town bride and fell in love with Chateau Elan during a visit a year before our wedding. I knew I HAD to get married there after seeing a wedding take place on the Matisse Lawn (where I got married). The venue is not only beautiful (the woods, vineyard, rose garden, etc.) but the staff is ABSOLUTELY amazing. Shakila Marshall, Associate Director of Catering, was in charge of our wedding and she was FANTASTIC! Not only is she efficient, detailed, and willing to go the extra mile to make her bride and groom have the wedding of their dreams, but she is kind and helped me throughout the wedding process. She walked me to the aisle! Something I will always cherish. The food was amazing! Steak and lobster all the way! Definitely add a late night snack! So yummy and your guests will love! Also, the entire staff is fantastic. They help so much with the room blocks (thanks Angelic Herndon and Kevin at the front desk) and also I held my Rehearsal Welcome Reception at Sarazen's Bar and Grille (thanks Shannon Holizna and Chef Ron!!). I loved our welcome reception so much! We had amazing food and had our favorite pictures and music going at the Grille. It was so memorable! Our guests from FL, CA, and LA cannot wait to go back to Chateau Elan! Look forward to seeing the whole staff again soon! Thanks always from the bottom of our hearts! -
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Turhonda Sent on 04/10/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Choosing Chateau Elan as our venue was the best decision we could have made!!! Having lived in Atlanta for 18 years, I've heard quite a bit about CE but had never visited. From the moment that we arrived on the property, I instantly knew that this would be the place where I married the love of my life. Dawn Tibbles was great to work with. She then handed us off to Amanda Dolan, who is fairly new to her role of Event Planning. Although, I would have preferred to work with a more seasoned Planner, everything turned out perfectly!! Our guests are still raving about the beautiful ambience of our outdoor ceremony on the Chateau Lawn, the delicious food (especially the crab cakes at cocktail hour) and the venue as a whole. The staff at CE delivered the most incredible service and we couldn't be happier. We are forever grateful for our experience and plan to return for many years to come.Choosing Chateau Elan as our venue was the best decision we could have made!!! Having lived in Atlanta for 18 years, I've heard quite a bit about CE but had never visited. From the moment that we arrived on the property, I instantly knew that this would be the place where I married the love of my life. Dawn Tibbles was great to work with. She then handed us off to Amanda Dolan, who is fairly new to her role of Event Planning. Although, I would have preferred to work with a more seasoned Planner, everything turned out perfectly!! Our guests are still raving about the beautiful ambience of our outdoor ceremony on the Chateau Lawn, the delicious food (especially the crab cakes at cocktail hour) and the venue as a whole. The staff at CE delivered the most incredible service and we couldn't be happier. We are forever grateful for our experience and plan to return for many years to come. -
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Chelsea Sent on 06/15/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I'm only concerned that there is't enough space to write about my amazing experience with Chateau Elan. Dawn, Ashley, the bellmen, the bar staff, the servers, the front desk staff, EVERYONE makes you feel like you are the ONLY bride in their life. They made planning my wedding SO much easier than if i had selected a venue and then had to piece together a caterer, event planner, linen vendor, stemware vendor, etc. by myself. You TRULY don't realize how much you have to rent until you don't have to! Chateau Elan offers so many options for linens, food, alcohol, etc. It was almost like one-stop-shopping, but without the big-box feel. You get personal one-on-one attention and they are masters at event coordination. When I decided to hire a "month of" wedding planner, Ashley gave me a great list of CE recommended planners/coordinators who knew CE well. (This was also one of the best decisions I made.) I could go on for days with rave reviews. The food was SPECTACULAR, the full, open bar was a major hit, the butler passed cocktail apps were show stoppers. Having my wedding at CE enabled us to have an in-budget wedding that looked like a 6-figure wedding. Hint: My budget was NOT 6-figures. Almost a month later, our friends are still dishing out compliments.
It behooves you to give CE a call and schedule a visit. I swear I wouldn't waste your time...and neither will they. Thank me later.I'm only concerned that there is't enough space to write about my amazing experience with Chateau Elan. Dawn, Ashley, the bellmen, the bar staff, the servers, the front desk staff, EVERYONE makes you feel like you are the ONLY bride in their life. They made planning my wedding SO much easier than if i had selected a venue and then had to piece together a caterer, event planner, linen vendor, stemware vendor, etc. by myself. You TRULY don't realize how much you have to rent until you don't have to! Chateau Elan offers so many options for linens, food, alcohol, etc. It was almost like one-stop-shopping, but without the big-box feel. You get personal one-on-one attention and they are masters at event coordination. When I decided to hire a "month of" wedding planner, Ashley gave me a great list of CE recommended planners/coordinators who knew CE well. (This was also one of the best decisions I made.) I could go on for days with rave reviews. The food was SPECTACULAR, the full, open bar was a major hit, the butler passed cocktail apps were show stoppers. Having my wedding at CE enabled us to have an in-budget wedding that looked like a 6-figure wedding. Hint: My budget was NOT 6-figures. Almost a month later, our friends are still dishing out compliments.
It behooves you to give CE a call and schedule a visit. I swear I wouldn't waste your time...and neither will they. Thank me later. -
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Theresa Sent on 07/20/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We hosted an intimate wedding of 35 guests at this resort the weekend of 7/5/14. We were the smallest of 3 weddings that weekend which originally concerned me. However, the staff went above and beyond to make us feel special - like royalty. The CEO was on site to congratulate us first after we left the ceremony. The food was outstanding. We enjoyed all the resort offered during the weekend - spa, golf, winery, lounges, pool, etc. Our guests had a wonderful time and we made many special memories. There is nothing more I could have asked from Chateau Elan. Hands down, the best choice for us.We hosted an intimate wedding of 35 guests at this resort the weekend of 7/5/14. We were the smallest of 3 weddings that weekend which originally concerned me. However, the staff went above and beyond to make us feel special - like royalty. The CEO was on site to congratulate us first after we left the ceremony. The food was outstanding. We enjoyed all the resort offered during the weekend - spa, golf, winery, lounges, pool, etc. Our guests had a wonderful time and we made many special memories. There is nothing more I could have asked from Chateau Elan. Hands down, the best choice for us. -
Quality of service
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User1052463 Sent on 12/26/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The venue was absolutely beautiful. Neysa Crist was so helpful and quick to respond to any questions that I had. I was a "do-it-yourself" bride and planned on decorating the reception and ceremony area, but she and her staff took care of almost everything so I could relax. The intimate wedding package was very affordable, the food was good, and the service was incredible! I couldn't be happier!The venue was absolutely beautiful. Neysa Crist was so helpful and quick to respond to any questions that I had. I was a "do-it-yourself" bride and planned on decorating the reception and ceremony area, but she and her staff took care of almost everything so I could relax. The intimate wedding package was very affordable, the food was good, and the service was incredible! I couldn't be happier! -
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Lauren Sent on 12/02/20095 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Drew and all the people behind the scenes are amazing. i was able to work behind the scenes of a wedding (before mine) and i can truly say that all the staff there cares about each wedding and puts their heart into what they do. When it came to my wedding, i had NO worries because i knew how well they worked and how they put in there all to make this day special. The venue is just beautiful and breathtaking. The pictures turned out amazing because of all the beautiful locations to take pictures. Even though there is a chance that there are other weddings, they make sure to see that you don't run in to one another. Everyone was so flexible and drew worked with me up to hours before the wedding to make sure everything was set and how i wanted it. The food = AMAZING. Everyone was and is still commenting on how great the food was. We made it a weekend getaway and planned events there for everyone to do (wine tasting, etc.) You get what you pay for and i highly recommend it for your big day! They truly make you feel like a princess! :)Drew and all the people behind the scenes are amazing. i was able to work behind the scenes of a wedding (before mine) and i can truly say that all the staff there cares about each wedding and puts their heart into what they do. When it came to my wedding, i had NO worries because i knew how well they worked and how they put in there all to make this day special. The venue is just beautiful and breathtaking. The pictures turned out amazing because of all the beautiful locations to take pictures. Even though there is a chance that there are other weddings, they make sure to see that you don't run in to one another. Everyone was so flexible and drew worked with me up to hours before the wedding to make sure everything was set and how i wanted it. The food = AMAZING. Everyone was and is still commenting on how great the food was. We made it a weekend getaway and planned events there for everyone to do (wine tasting, etc.) You get what you pay for and i highly recommend it for your big day! They truly make you feel like a princess! :) -
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Mallory Sent on 07/13/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect Venue - Great Service
My husband and I were supposed to be married on May 2, 2020, but then the coronavirus started spreading. We decided to postpone to July 4, 2020. Ruth and Sherry were fantastic to work with in the date change and making sure everything ran smoothly. The day of the wedding they blocked off the ceremony to make sure the other hotel guests not apart of the wedding weren’t passing through. It was such a big help! The venue was so awesome and the renovations are stunning it was so complicated to pick place for pictures. For the coronavirus they had arrows directing people which way to go into and out of the lobby. The doors that had pull open option had hand sanitizer at the bottom. They had a self- temperature taking machine at the entrance and they required all employees to have masks on.My husband and I were supposed to be married on May 2, 2020, but then the coronavirus started spreading. We decided to postpone to July 4, 2020. Ruth and Sherry were fantastic to work with in the date change and making sure everything ran smoothly. The day of the wedding they blocked off the ceremony to make sure the other hotel guests not apart of the wedding weren’t passing through. It was such a big help! The venue was so awesome and the renovations are stunning it was so complicated to pick place for pictures. For the coronavirus they had arrows directing people which way to go into and out of the lobby. The doors that had pull open option had hand sanitizer at the bottom. They had a self- temperature taking machine at the entrance and they required all employees to have masks on. -
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Dominique Sent on 04/13/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
It was beautiful
This was the first place I went and it was amazing. The atrium was where the ceremony was held and the elan ballroom was where the reception took place. The decor was just what I wanted the food tasted great and I felt it was just what I wanted.This was the first place I went and it was amazing. The atrium was where the ceremony was held and the elan ballroom was where the reception took place. The decor was just what I wanted the food tasted great and I felt it was just what I wanted. -
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Kris Sent on 08/30/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We fell in love with Chateau Elan when we came years ago to celebrate our 1 year dating anniversary. We had high hopes with the resort being our wedding venue and we are excited to say that Dawn and Jessica exceeded our expectations. Both ladies were very easy to work with, professional, accommodating and the CE team overall showed great teamwork. The wedding planning process, day of and day after were all awesome experiences. Our dream wedding came to fruition and it was because of the kindness, expertise and world class customer service by Dawn and Jessica.We fell in love with Chateau Elan when we came years ago to celebrate our 1 year dating anniversary. We had high hopes with the resort being our wedding venue and we are excited to say that Dawn and Jessica exceeded our expectations. Both ladies were very easy to work with, professional, accommodating and the CE team overall showed great teamwork. The wedding planning process, day of and day after were all awesome experiences. Our dream wedding came to fruition and it was because of the kindness, expertise and world class customer service by Dawn and Jessica. -
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Angela Sent on 05/27/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I am a wedding day planner and have worked with Chateau Elan brides for several years now! Chateau Elan Wedding Staff is amazing in what they do! They really care to ensure that their brides and families have a most memorable experience. As a planner, we definitely team up with one of the great catering managers, and work hand in hand to ensure that everything is taken care of to meet and exceed our brides vision and expectations. Working with Dawn Tibbles, Jessica Strickland and Hannah Cassidy is just a wonderful experience from our side. We love the passion they also share with for their brides and the amazing staff at Chateau Elan is definitely one of a kind, starting from the valet concierges! We are always greeted with such a wonderful smile! The Food, outstanding! We hear so many great compliments from the Couples and their guests that the food and service is excellent. Highly Recommended Venue for a wedding and many other occasions!I am a wedding day planner and have worked with Chateau Elan brides for several years now! Chateau Elan Wedding Staff is amazing in what they do! They really care to ensure that their brides and families have a most memorable experience. As a planner, we definitely team up with one of the great catering managers, and work hand in hand to ensure that everything is taken care of to meet and exceed our brides vision and expectations. Working with Dawn Tibbles, Jessica Strickland and Hannah Cassidy is just a wonderful experience from our side. We love the passion they also share with for their brides and the amazing staff at Chateau Elan is definitely one of a kind, starting from the valet concierges! We are always greeted with such a wonderful smile! The Food, outstanding! We hear so many great compliments from the Couples and their guests that the food and service is excellent. Highly Recommended Venue for a wedding and many other occasions!-
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+8 photos
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Cara Sent on 10/30/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I had the MOST amazing experience with Chateau Elan for my wedding in October. We had our first site visit with Dawn and we knew this was where we wanted to get married. We then worked closely with Aubree, who was absolutely fantastic! She was so quick to respond and was there every step of the way. Everyone at Chateau was so accommodating and organized and made our day go so smoothly. My only regret is that it's over!I had the MOST amazing experience with Chateau Elan for my wedding in October. We had our first site visit with Dawn and we knew this was where we wanted to get married. We then worked closely with Aubree, who was absolutely fantastic! She was so quick to respond and was there every step of the way. Everyone at Chateau was so accommodating and organized and made our day go so smoothly. My only regret is that it's over! -
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Michele Sent on 10/08/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I had so much trouble finding the right place for my husband's and I special day. Every place I saw just didn't feel right and no place included as much stuff as Chateau Elan did. I went and toured the grounds of Chateau Elan with Dawn and I knew immediately I wanted my wedding there! The grounds were beautiful and I could envision everything! Dawn and her team are experts in the wedding industry and it shows! Dawn and her team made it so easy to plan my wedding there and I knew I was in great hands. All the vendors that Dawn recommends have ton of experience there and are the best of the best. I couldn't have asked for a better experience, a better team, or a better wedding. Thank you Chateau Elan for the wedding of my dreams!I had so much trouble finding the right place for my husband's and I special day. Every place I saw just didn't feel right and no place included as much stuff as Chateau Elan did. I went and toured the grounds of Chateau Elan with Dawn and I knew immediately I wanted my wedding there! The grounds were beautiful and I could envision everything! Dawn and her team are experts in the wedding industry and it shows! Dawn and her team made it so easy to plan my wedding there and I knew I was in great hands. All the vendors that Dawn recommends have ton of experience there and are the best of the best. I couldn't have asked for a better experience, a better team, or a better wedding. Thank you Chateau Elan for the wedding of my dreams! -
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Stefani Sent on 08/18/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Words can not describe how grateful we were for Chateau Elan wedding coordinator team...(but i will try)
Jessica Eskew and team were beyond AWESOME, HELPFUL, and PROFESSIONAL
Jessica were there every step of the way and very very very sweet!! I would recommended her to everyone!!
Everyone loved the food!! We were amazed how good and tasty they were, and we got complimented a lot about that!!
I had a panick attack because of some incomplete things for the wedding....and not only she calmed me, she also did everything beyond she supposed to for completing everything perfectly just in time.
Overall, from the front to back, Chateau Elan staffs were beyond helpful and professional...top notch resort and service...NO REGRETS!! GUARANTEE!!Words can not describe how grateful we were for Chateau Elan wedding coordinator team...(but i will try)
Jessica Eskew and team were beyond AWESOME, HELPFUL, and PROFESSIONAL
Jessica were there every step of the way and very very very sweet!! I would recommended her to everyone!!
Everyone loved the food!! We were amazed how good and tasty they were, and we got complimented a lot about that!!
I had a panick attack because of some incomplete things for the wedding....and not only she calmed me, she also did everything beyond she supposed to for completing everything perfectly just in time.
Overall, from the front to back, Chateau Elan staffs were beyond helpful and professional...top notch resort and service...NO REGRETS!! GUARANTEE!! -
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Lauren Sent on 07/29/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The best venue ever! I had a lovely wedding day!The best venue ever! I had a lovely wedding day! -
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Kaesha Sent on 07/08/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My husband actually choose Chateau Elan as our wedding venue and it was the best decision! They were so accommodating with everything. I worked with Ashley who I can't say enough great things about. We stayed an extra night after the wedding and I wished we spent more time there. We'll be making this our anniversary getaway from now on.My husband actually choose Chateau Elan as our wedding venue and it was the best decision! They were so accommodating with everything. I worked with Ashley who I can't say enough great things about. We stayed an extra night after the wedding and I wished we spent more time there. We'll be making this our anniversary getaway from now on. -
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Jennifer Sent on 05/13/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
What I loved about Chateau Elan is that almost everything is already onsite. The food, tables, places for the ceremony and reception. All we worried about were the specific decorations we wanted and the cake. Amanda was wonderful to work with and it was such a fun weekend. We were married on a Friday and it was great because there are more options and you then have the whole weekend to just have fun. Thanks again Chateau Elan for a beautiful wedding weekend. I could not have asked for anything more.What I loved about Chateau Elan is that almost everything is already onsite. The food, tables, places for the ceremony and reception. All we worried about were the specific decorations we wanted and the cake. Amanda was wonderful to work with and it was such a fun weekend. We were married on a Friday and it was great because there are more options and you then have the whole weekend to just have fun. Thanks again Chateau Elan for a beautiful wedding weekend. I could not have asked for anything more. -
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Blondette Sent on 11/21/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Chateau Elan was the only choice for our wedding day. We received so many positive comments from our guests regarding the wedding and reception. We wholeheartedly recommend Jessica Eskew. Jessica’s expertise was invaluable to us. Jessica really cares about her client’s happiness; it shows in her work and in her sincere smile. Everything ran so smoothly and with such ease. Our family and friends are still talking about how beautiful everything was and how much fun they had. We truly enjoyed our weekend at Chateau Elan and will always cherish the memories of our ceremony, reception, and the entire experience of working with Jessica.Chateau Elan was the only choice for our wedding day. We received so many positive comments from our guests regarding the wedding and reception. We wholeheartedly recommend Jessica Eskew. Jessica’s expertise was invaluable to us. Jessica really cares about her client’s happiness; it shows in her work and in her sincere smile. Everything ran so smoothly and with such ease. Our family and friends are still talking about how beautiful everything was and how much fun they had. We truly enjoyed our weekend at Chateau Elan and will always cherish the memories of our ceremony, reception, and the entire experience of working with Jessica. -
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Lindsey Sent on 11/07/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This is a beautiful venue. They have ballrooms for more fancy weddings. We chose the pavilion for our reception. It is the perfect amount of modern and industrial. The staff are amazing. We had a lot of out of town guests, and everyone was so pleasant and accommodating. There are several options for dinner service to fit into any your budget. My personal coordinator, Jessica, made suggestions, however was never pushy.This is a beautiful venue. They have ballrooms for more fancy weddings. We chose the pavilion for our reception. It is the perfect amount of modern and industrial. The staff are amazing. We had a lot of out of town guests, and everyone was so pleasant and accommodating. There are several options for dinner service to fit into any your budget. My personal coordinator, Jessica, made suggestions, however was never pushy. -
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Patricia Sent on 11/03/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
From start to finish, all the staff at Chateau Elan were exceptional! Our catering manager Ashley Campbell (a.k.a., wedding coordinator, drama eliminator, and superstar) was so professional and oversaw every detail. Her flexibility and resourcefulness allowed us to make last minute changes seemlessly. She was also able to keep our high energy family focused for rehearsal and ceremony. No small task! A special thank you to Dawn for helping me keep my composure in full smiles before walking down the aisle and for properly folding my husbands handkerchief for his tux pocket lol! Our wedding was the perfect fairytale day thanks to the beautiful venue and all the hard work that Chateau Elan makes look so easy.. THANK YOU for the memory of a lifetime!
Patti and Bruce
From start to finish, all the staff at Chateau Elan were exceptional! Our catering manager Ashley Campbell (a.k.a., wedding coordinator, drama eliminator, and superstar) was so professional and oversaw every detail. Her flexibility and resourcefulness allowed us to make last minute changes seemlessly. She was also able to keep our high energy family focused for rehearsal and ceremony. No small task! A special thank you to Dawn for helping me keep my composure in full smiles before walking down the aisle and for properly folding my husbands handkerchief for his tux pocket lol! Our wedding was the perfect fairytale day thanks to the beautiful venue and all the hard work that Chateau Elan makes look so easy.. THANK YOU for the memory of a lifetime!
Patti and Bruce
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Shak Sent on 10/02/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My husband and I would like to thank Chateau Elan for our dream wedding. Every detail was attended to and the customer service was impeccable. Jessica Eskew made sure we were a happy bride and groom. Guests who attended our wedding are still commenting on how beautiful the venue was and how delicious the food tasted. I'm so glad we chose Chateau Elan for our wedding, they exceeded our expectations. It was worth every dime.My husband and I would like to thank Chateau Elan for our dream wedding. Every detail was attended to and the customer service was impeccable. Jessica Eskew made sure we were a happy bride and groom. Guests who attended our wedding are still commenting on how beautiful the venue was and how delicious the food tasted. I'm so glad we chose Chateau Elan for our wedding, they exceeded our expectations. It was worth every dime. -
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Nadia Sent on 09/23/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Chateau Elan was the first place we inquired about for our wedding. After meeting with Dawn and seeing Chateau Elan we immediately knew we had to have our wedding there. We had our ceremony on the Chateau Lawn and our reception in the Cask Room. Of course, I was inspired by pinterest to plan my entire wedding and decided not to hire a wedding planner. I was so grateful Ashley was able to assist as much as she did on our wedding day. Ashley was awesome, always available whenever I had questions and very helpful with suggestions. Michael and I would like to thank the entire Chateau Elan Team, Ashley and Dawn for making our day perfect!! If you are a couple looking for a place to get married, this by far is the place to do it. The food is delicious; all our guests are still talking about the food.. "the best steak they have ever had!!" The winery is beautiful and did I say WINE!! Definitely recommend wine tasting a day or two before the wedding. The team is amazing to work with and overall the winery wedding atmosphere is worth every penny!!Chateau Elan was the first place we inquired about for our wedding. After meeting with Dawn and seeing Chateau Elan we immediately knew we had to have our wedding there. We had our ceremony on the Chateau Lawn and our reception in the Cask Room. Of course, I was inspired by pinterest to plan my entire wedding and decided not to hire a wedding planner. I was so grateful Ashley was able to assist as much as she did on our wedding day. Ashley was awesome, always available whenever I had questions and very helpful with suggestions. Michael and I would like to thank the entire Chateau Elan Team, Ashley and Dawn for making our day perfect!! If you are a couple looking for a place to get married, this by far is the place to do it. The food is delicious; all our guests are still talking about the food.. "the best steak they have ever had!!" The winery is beautiful and did I say WINE!! Definitely recommend wine tasting a day or two before the wedding. The team is amazing to work with and overall the winery wedding atmosphere is worth every penny!! -
Quality of service
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Maureen Sent on 09/15/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My daughter was married at Chateau Elan on September 9, 2016 and it was absolutely perfect. The venue was breathtaking and the food was excellent. The entire staff was wonderful and did an awesome job. Dawn & Ashley went above and beyond to deliver the "Best Day Ever" for my daughter and new son in law.
My daughter was married at Chateau Elan on September 9, 2016 and it was absolutely perfect. The venue was breathtaking and the food was excellent. The entire staff was wonderful and did an awesome job. Dawn & Ashley went above and beyond to deliver the "Best Day Ever" for my daughter and new son in law.
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Quality of service
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Denille Sent on 09/15/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I cannot thank Ashley, Dawn, and the rest of the staff at Chateau Elan enough for helping make my wedding a dream come true! I fell in love with the atrium in the Inn many years ago and knew I wanted to get married there! They were both very flexible and friendly while planning our big day. The food was delicious, served hot, and good portion sizes. They worked well with all of my vendors. It was really like my wish was their command. They made the planning process and the actual day more relaxing. Ashley helped customize my wedding exactly the way I wanted it to be. It was worth every penny!! Everyone was professional, responded quickly to questions, and fun!I cannot thank Ashley, Dawn, and the rest of the staff at Chateau Elan enough for helping make my wedding a dream come true! I fell in love with the atrium in the Inn many years ago and knew I wanted to get married there! They were both very flexible and friendly while planning our big day. The food was delicious, served hot, and good portion sizes. They worked well with all of my vendors. It was really like my wish was their command. They made the planning process and the actual day more relaxing. Ashley helped customize my wedding exactly the way I wanted it to be. It was worth every penny!! Everyone was professional, responded quickly to questions, and fun! -
Quality of service
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Stephanie Sent on 09/15/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our experience was positive and professional from the planning stages to the day of the wedding and after! The value for the "wedding package" chosen was more reasonable than many other venues. The support and attention received during the planning was above and beyond our expectations. We would highly recommend the Chateau Elan Winery & Resort to any bride looking for an elegant wedding.Our experience was positive and professional from the planning stages to the day of the wedding and after! The value for the "wedding package" chosen was more reasonable than many other venues. The support and attention received during the planning was above and beyond our expectations. We would highly recommend the Chateau Elan Winery & Resort to any bride looking for an elegant wedding. -
Quality of service
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