Do Not Hire
If I could give With Love Event Planning negative stars, I would. While our wedding day should have been perfect, it was marred by the incompetence and unprofessionalism of With Love Event Planning. What could have been a beautiful celebration was overshadowed by their complete disregard for responsibilities.
Our initial meeting with Anne gave us confidence, but once the contract was signed, we were assigned Megan as our lead planner, and things went downhill.
We paid $750 for vendor assistance to help book our remaining vendors as we already had some vendors booked, which turned out to be a waste. Aside from minor help with desserts, my wife and I had to handle flowers, rentals, and transportation ourselves with little input from Megan. Her communication was terrible; emails went unanswered for days, and we constantly had to chase her down for updates. We even had to remind her to schedule the final walkthrough.
During the walkthrough, Megan was clearly unprepared. Instead of offering guidance, we received vague responses that did nothing to help us plan. In the week before our wedding, Megan took five days to respond to our emails when quick communication was crucial. We ended up compiling the day-of timeline ourselves, another task that should have been hers. Adding insult to injury, she asked us to add vendors to the catering count less than a week before the wedding, despite knowing the final count was due weeks earlier.
By our wedding day, we had lost faith in her abilities and even warned our bridal party that we might need their help because of how poorly Megan had handled things. Unfortunately, our concerns were well-founded.
The day of our wedding was a coordination disaster. Neither Megan nor her assistant introduced themselves to our bridal party, parents, or vendors, leaving everyone confused. When our bridal party finally identified Megan, we found her and her assistant sitting on their phones instead of working. We didn't pay over $2,300 for them to be idle.
Megan's negligence led to several mistakes, the worst being the chair setup. Despite our clear instructions, the rental company set up chairs inside instead of outside while Megan stood by. Instead of fixing the issue, she called me—the groom—on our wedding day to approve additional charges due to their mistake. When I arrived back at the venue, I received no apology or offer to help fix the mistake, and my best man and I ended up helping the rental company move the chairs so they could get to their next job on time.
Their lack of professionalism didn't stop there. Throughout the day, they repeatedly contacted me for instructions, ignoring the designated point of contact. At one point, both the planner and her assistant left the venue for over an hour to buy table clips—a task one person could have handled—leaving our family and friends to cover for them. Anne had boasted about having two coordinators, yet they were ineffective.
The attention to detail was non-existent. When a vase was knocked over, spilling water, they promised to handle it but did nothing, leaving my family to clean up. Our bridesmaids and attendants had to take over most of the setup while the planners ran their errand.
Even the DJ and photographers had to step in where the planners failed, guiding guests and keeping the event on track. The photographers were the ones checking in on us throughout the day to see if we needed anything. The planners? Nowhere to be seen. It was embarrassing and infuriating to see the people we hired completely neglect their duties.
This company failed on every level. They did not fulfill even the most basic of their responsibilities, leaving us and our loved ones to pick up the pieces. Their lack of professionalism and disregard for our wedding day was shocking. We deeply regret choosing With Love Event Planning and would never recommend them to anyone. Save yourself the frustration, heartache, and money—hire a company that actually cares about your wedding day.