Not only is Wintergarden the most stunning venue we visited, but the staff was the most knowledgeable and helpful. Taylor is absolutely incredible and is an expert at what she does. Not once did I ever feel like I wasn't in good hands, I was constantly reassured that Wintergarden was 100% on point. The venue is insanely beautiful, the food is OH MY GOD delicious. There is not one single thing I would change, this venue is perfection.

As many of us know, trying to plan a wedding & reception can be stressful but add a pandemic into the equation and your stress level is beyond what you could conceive. Throughout the pandemic, Taylor was the calming force that kept us reassured that no matter what, the Wintergarden team would come through for us….and they CERTAINLY did!!
We had originally planned to have our daughter’s wedding ceremony & reception in August 2020 at the Wintergarden, but when COVID restrictions closed down many Rochester venues, we were forced to postpone until August 2021, hoping & praying that the pandemic would be over by then and we could celebrate with family and friends.
Like many COVID bridal couples, our daughter & fiancé didn’t’ want to wait a year to get married so they got married August 2020 in Alaska and we decided to have the reception at the Wintergarden on their FIRST Anniversary in August 2021 to celebrate this couple with family and dear friends. We wanted to have an Alaskan theme reception and replicate as much of their Alaskan wedding as possible, and Taylor was certainly on board to make this happen. While our original idea was to helicopter the couple onto the roof of the Court Street Garage to simulate their helicopter ride to the top of Knik Glacier where they were married (Taylor was a yes with this idea but City of Rochester was a no) we decided instead to have the couple arrive to their reception by a team of Siberian Husky Sled Dogs (Kindred Moon), which was one of the most amazing & memorable entrances a bridal couple could imagine!
We would be remiss if we didn’t mention the delicious selection of food prepared by Kathy & her staff at Monroe’s. Our guests could not stop raving , even a month later, how amazing everything was, from the hand passed Hors D’oeuvres ( chicken french bites & lamb lollipops) to the well prepared dinner entrées (chilean sea bass, prime rib & mushroom ravioli), the sweets display and the late night snack of chicken & waffles & mac n cheese.
ALL of the Wintergarden staff (wait staff & bartenders) throughout the entire reception were friendly, respectful and very attentive to us and all of our guests. Many staff anticipated our needs before we could ask, which was just wonderful and very much appreciated.
Taylor, is THE BEST, wedding coordinator you could ever work with, especially during a pandemic. That stress level we mentioned at the beginning of this post was always squelched by Taylor who was always knowledgeable and accommodating to any question or idea (sled dog entrance) or request or last minute change we asked of her. Taylor is phenomenal and will make your day spectacular and one you and your guests will remember for a lifetime.

The Wintergarden by Monroe’s is the most beautiful wedding venue in Rochester, Ny the views are beautiful with all the windows. You get so much for the price you are paying worth the money.