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Reviews of stefan's event and floral design

M
Martha Sent on 05/05/2015
4.9 out of 5 rating
All I can say is wow! The flowers were over the top outrageously beautiful. I felt like I was in a fairytale. I can't say enough about how Stefan's made my wedding ceremony and reception gorgeous. Arlene Lee is the sweetest person ever and very flexible because I made changes a few times and some a few weeks before the wedding. They did a great job and I would recommend them in a heartbeat.

Martha and Kevin James
4/25/15
Toby
Toby Sent on 09/08/2019
1.4 out of 5 rating

Completely Regret Hiring Stefan's for my Wedding

I am giving some pros for Stefan’s for our wedding given that our ceremony arch was beautiful, and the day of staff did redo my bouquet for the ceremony given how awful the original came out. Other than that, It was a horrible experience with Arlene and Stefan’s for our wedding this past Labor Day weekend. We were limited to four vendors to choose from with our venue, all of whom were obscenely overpriced, but I went with Stefan’s as they were one of the least expensive. With that said, I had itemized bills from other florists in the area from friends of mine who have recently been married in which beautiful giant centerpieces and large gorgeous bouquets were a fraction of the price I was quoted by Stefan’s. Friends of mine who paid a portion of what I paid also described experiences with their florists taking them through the creative process and designing in front of them, which certainly was not my experience with Arlene. Instead she met with us one time to show us nothing but a centerpiece (which I’d made clear I didn’t care about as compared to the bouquets), and was disrespectful to my mother the whole time who was simply asking what Arlene thought of our venue since she works it frequently, along with talking down to me the whole time about the different types of flowers to work for August (I wasn’t even very particular, I just wanted white flowers and tons of greenery...). After this meeting, Arlene sent me an update contract in which a piece that we hadn’t changed at all during the meeting was shadily updated to reflect a more expensive price than previously agreed upon. Luckily I caught it and was able to have the price adjusted correctly, but it certainly put a sour and distrustful taste in my mouth. This all would have been fine if the high prices we paid translated to quality in the end, but on the day of our wedding I received bouquets for myself and the bridal party which were nothing like the pictures I’d sent Arlene, nor what we agreed on, nor the rest of the centerpieces and arch for that matter. I’d made it abundantly clear that I wanted a textured organic look with lots of greenery, and a few flowers at most. Instead what I received was 6 bouquets of tight white roses with a few leaves. The moment I saw my own bouquet I hated it so much I immediately planned not to take any pictures or walk down the aisle with it at all. I emailed Arlene to let her know there must have been a mixup and that I needed a replacement for at least my own bouquet, and she never even responded. Luckily, I had a phenomenal wedding coordinator who ran out to assemble a brand new bouquet in the style I wanted for pictures in just a few hours and completely free of charge. When I showed some family and friends the pictures of what I sent Arlene versus what I got, one actually said “well I guess they are similar in that they are both... flowers...” In the beginning, Arlene had up sold me on some things by saying that she wanted our guests to leave asking who did our flowers. Well, they’re asking now because they saw how frustrated I was and the disparity between agreement and reality. I hope this review saves others from a lot of disappointment by going with a different florist than Stefan’s.
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