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Weddings

About

At Service Matters North East, we curate extraordinary weddings for couples who dare to go beyond the expected. We blend cutting-edge trends, innovative design, and immersive experiences with the elegance of timeless traditions—creating celebrations that are as unique as your love story. We are passionate about helping couples plan their dream wedding in locations that could be challenging.

We are more than just wedding planners; we are event producers, designers, and visionaries who craft every detail with intention. Our expertise spans event production, bespoke hospitality services, floral artistry, and exclusive inventory rentals, ensuring a seamless, high-touch experience from start to finish.

For couples who crave a wedding that is deeply personal, effortlessly stylish, and undeniably unforgettable, we offer both full-service planning and à la carte offerings to meet your every need.

Our comprehensive wedding planning package is designed for couples seeking a seamless, stress-free experience. Our expert team manages every detail from concept to execution, ensuring a beautifully curated celebration that reflects your vision. With strong industry relationships and extensive experience, we collaborate with top venues and vendors to bring your dream wedding to life with precision and elegance. We are your safe space, your advocates, and wedding production specialists.

We offer partial planning packages to assist in planning and coordination as well.

  • Woman-owned
illustration popular

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Frequently asked questions

What is the starting price for day-of wedding coordination?

$3,500

What is the starting price for partial wedding planning?

$7,500

What is the starting price for full wedding planning?

$10,500

Do you offer an hourly rate?

Yes

What is the hourly rate?

$1,500

What wedding events do you provide services for?

Ceremony
Reception
Rehearsal Dinner
Engagement Party

What wedding planning services do you offer?

Day-of Coordination
Full Planning
Partial Planning

What weddings do you have experience planning?

Civil
Cultural
Elopement
Eco-Friendly
Non-Religious
Religious

Reviews of Service Matters

This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

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Katie and her team from "Service Matters" have received glowing reviews for their exceptional coordination services, particularly as day-of wedding planners. They are described as attentive, detail-oriented, and supportive, going above and beyond to bring couples' visions to life and ensuring seamless event execution. Katie's calming presence, professionalism, and attention to detail are highlighted, making her highly recommended by multiple reviewers for creating beautiful and stress-free wedding experiences.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Katie and her team from "Service Matters" have received glowing reviews for their exceptional coordination services, particularly as day-of wedding planners. They are described as attentive, detail-oriented, and supportive, going above and beyond to bring couples' visions to life and ensuring seamless event execution. Katie's calming presence, professionalism, and attention to detail are highlighted, making her highly recommended by multiple reviewers for creating beautiful and stress-free wedding experiences.

Dave
Dave Sent on 10/28/2023
5 out of 5 rating

Awesome experience!

I simply can’t imagine how our wedding day would have gone without Katie. Katie was attentive, and was by our side through everything. She was so prepared, communicated with every single vendor, and made our day go so smoothly. I’m kind of a control freak, but Katie truly put me at ease and was a perfect beacon on that whirlwind day. So grateful we had Katie by our side to make our wedding the perfect day!
Jessica_sherlock12
Jessica_Sherlock12 Sent on 11/07/2024
5 out of 5 rating

Day Of Coordination

I remember the first time I talked to Katie on the phone I had this calming sensation come over me after feeling the stress of planning a wedding. I knew after speaking with her this would be the easiest decision I was going to make besides saying “I do”. Katie listened to my thoughts and turned them into reality. She was available by text, call, or email any time of day when I needed her. I hired Katie for her Coordination Services, and I could not have imagined the day without her. My husband and I got married at his family home; we had to turn a yard into a venue. Katie jumped right in and began helping me with every little detail, she didn’t skip a thing! I am so thankful for her help and support to make our special day the most beautiful day. Any couple would be lucky to have Katie and her team a part of their day!
N
Nicole Sent on 10/05/2024
5 out of 5 rating

Best wedding investment by far!!

DO YOURSELF A FAVOR- HIRE SERVICE MATTERS FOR YOUR WEDDING
I truly do not have enough good things to say about Katie! Not only is she just a genuinely kind and caring person, she is fantastic at her craft. She is so on the ball from start to finish of helping to plan/coordinate your event. I hired Katie as my day of wedding planner and my only issue is that i didnt hire her sooner! She always goes above and beyond for her clients, and you can tell by her perfectionism and attention to detail that she really loves what she does. She made my big day absolutely perfect and i cannot recommend her highly enough. Thank you so much Katie!!!
Zach
Zach Sent on 09/15/2024
5 out of 5 rating

Day of Coordinator Review

We hired Katie as our day of coordinator (her "Service Matters" package) and could not have been more pleased with the amazing support she provided leading up to and during our wedding!

While my wife and I were responsible for planning the wedding (which we wanted as we are both "Type A" planners), Katie was always one call/text away to weigh in on any key planning decisions, with her expertise extremely valuable in making sure our vision came together. She also went above and beyond by touring with us our wedding ceremony/reception sites early in the process (~2 hours away from her), both blank canvases transformed for the big day, which helped bring our vision into reality. Finally, she helped keep us on track with our vendor/scheduling planning and even supplied hurricanes for our candles - a key detail we realized to complete our vision for our wedding table.

During the wedding week of we dealt with challenges including an unexpected music festival which forced us to relocate our ceremony to our reception site, rain which forced our ceremony to be indoors, cool temperatures which forced us to rent propane heaters and the typical family wedding weekend drama. Katie was instrumental in keeping us in good spirits and helping us manage through the challenges, both over the phone and in person during our rehearsal and wedding day.

In the end, our wedding day turned out perfect for us - a day that we'll remember for the rest of our lives. We cannot overstate how grateful we are for Katie's support in making everything happen!
Karin
Karin Sent on 06/20/2024
5 out of 5 rating

A truly wonderful experience!

Katie was my day of planner, and she was such a pleasure to work with! I met with her several times leading up to my big day and she made me feel comfortable and confident about the process, addressing my many questions and concerns, and doing it with a such a positive attitude. In addition to being my planner, Katie also provided florals for me wedding.

Because of her and her team's hard work, we did not have to worry about all the puzzle pieces coming together- everything fell into place. She coordinated with the many vendors and created the tablescape and overall aesthetic of our dreams. She brought our vision to life, and we are so grateful for it. Our guests could not stop giving us compliments!

Aside from her work, Katie is such an upbeat and kind human, handling hectic moments with a sense of calm and composure that is so important on such a big day. Her assistant Isabella was also incredibly sweet and lovely. They were there to check in with us throughout the day and made us feel as relaxed as possible. I would quickly recommend Katie to anyone!

Thank you so much Katie and team; you are the real MVP's!
P
Patricia Sent on 06/19/2024
5 out of 5 rating

Wedding Planner & Florals

Katie will become friend - her company provides amazing services that will make any event memorable & stress free. For our wedding, Katie helped with planning and day-of-coordination. In addition to her wedding planning services, we were able to customize with adding florals. Katie captured our vision, from designing our elegant disco to arranging our whimsical arbor. Her coordination ensured that we could enjoy every moment of our special day. Katie, you are fantastic and fun, a pure delight. THANK YOU
S
Samantha Sent on 03/22/2024
5 out of 5 rating

10/10 Recommend!

We hired Katie after I saw the amazing job she did with my best friend's wedding. I had no doubt we would be using her for our own wedding. She surpassed my expectations when it came time to bring our crazy wedding ideas and dreams to reality. She was there for every step of the way and was very responsive. Katie became a part of our family during the planning process. It was so much fun to bring our vision to life with someone who had as much passion for our big day as we did. We didn't have to worry about coordinating with the vendors throughout the process or worry about the little things the day of our wedding, which was amazing! It was such a treat to enjoy our wedding day and not have to worry about the moving parts around us. Katie and her team allowed us to be the guests of honor and not the host which was so worth it.
Stephanje
Stephanje Sent on 03/20/2024
5 out of 5 rating

Amazing service

Katie and her team were incredible throughout my day. Not only did they set up everything to perfection, it needed to be moved because of crazy rain on my wedding day! Not only did I have no idea anything was wrong, it was perfect and beautiful thanks to her team! Could not imagine having my day without her!
J
Jessica Sent on 11/09/2023
5 out of 5 rating

The perfect day!

Katie and her staff made our special day magical. Executed flawlessly and super easy to work with an affordable. I highly recommend!
julie
Julie Sent on 11/03/2023
5 out of 5 rating

Amazing Day Of Coordination

I hired Katie and her team a month before my big day to be our day of wedding coordination team, and I cannot express enough how essential they were to help make my day run smoothly. Not only were they professional, but they were so sweet and also had great energy and positivity that is so crucial. Her team went above and beyond and even took pitcures for us so that we could have them the next day. Working with Katie was such a smooth process too! She was so responsive and always made herself available for calls and meetings with our vendors. My only mistake was not hiring them to plan the whole wedding! I would work with this team again in a heartbeat!!!
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.

Awards

15
WeddingWire Couples' Choice Awards 2025 Winner
WeddingWire Couples' Choice Awards 2024 Winner

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