Bless Serjeo.
Professional. Friendly. Genuine.
Less than a week after I got my engagement ring sized by another jeweler, I had a bride-to-be's nightmare: a diamond had popped out! I was devastated, convinced it was my fault, and found Serjeo's business through Yelp to get it repaired.
First off, he is such a wonderful guy. He not only was genuinely interested in my story, but he was able to clearly explain why the diamond fell out in the first place. When the last jeweler resized it, he didn't tighten the prongs around the stones -- so when Serjeo touched the larger diamond, it moved! (And I wanted to throw up). He replaced the missing diamond and fixed the rest of them.
Honestly, my ring repaired by Serjeo looks better than it did in the box!
I had to wait a week for an appointment, but it was worth it -- I had my ring back on my hand in two days! And it cost much less than I anticipated. For engagement rings you want the best care, because they're so sentimental, and he gets that. He IS that.
10 out of 10 Chelseas recommend, I've already been raving to my friends. I plan on returning for my fiancee's and my wedding bands, and definitely for any repairs I'll need in the future (but I'm confident that this ring is safe for good!)