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Rogers Cleaners

2.9 out of 5 rating 5 reviews
Saint Petersburg, FL
Rogers Cleaners
Rogers Cleaners
A 64 year old yellowed gown
A 64 year old yellowed gown
Same 64 year old gown
Same 64 year old gown
A dress cleaned
A dress cleaned
The store
The store
Managers
Managers
The physical store
The physical store
The newlywed
The newlywed
Rogers Cleaners
Rogers Cleaners
Rogers Cleaners
Rogers Cleaners
Rogers Cleaners
Rogers Cleaners

Interested in this vendor?

Wedding gown
1/11
Alterations
Preservation
Plus Size Gowns
Cleaning
2.9

"Very good customer service fast reply"

— Fulana

"I brought my 'seen cleaner days' sample sale dress post alterations to Roger's 3 weeks before my..."

— User2068579

Why couples loved this vendor

  • Pricing
  • Staff Kindness
  • Ordering and Delivery
  • Customer Service
Danela
U
M
S
U

Recommended by 57% of couples

About this vendor

Rogers Dry Cleaners is a family-owned and operated dry cleaning business in Saint Petersburg, Florida, that has been serving the area since 1916. As members of the Association of Wedding Gown Specialists, Rogers Dry Cleaners staff are trained to use safe and effective methods to preserve, restore, and clean wedding gowns.

Services Offered

Rogers Dry Cleaners works to preserve your gown and the environment. They use organic, non-hazardous dry cleaning fluids to keep you and the environment safe. Rogers Dry Cleaners staff hand-wash your dress using their trademark process. They have full-time alterations on staff to create perfect-fitting gowns. They press, clean, and deliver wedding gowns and can even deliver to your venue.

Only a MuseumCare™ wedding gown preservation is true protection for your wedding or family gown and for you. Look for the Association of Wedding Gown Specialists name, and look for their logo!

Their written international preservation guarantee is backed by their Certified Wedding Gown Specialists™ of the Association of Wedding Gown Specialists, who are represented in more than 500 cities around the world.

Return your wedding or family gown to any participating Certified Wedding Gown Specialist™ who will inspect and press your gown at no charge. Improper handling of the wedding or family gown without the supervision of a Certified Wedding Gown Specialist™ may cause damage and compromise the true preservation of your wedding gown.

Association of Wedding Gown Specialists established a ReforestationFund™ and will help provide support to the Arbor Day Foundation, the perfect partner to help make a positive impact in nature and celebrate your wedding gown preservation, to plant a tree for every wedding gown our members preserve. Founded in 1972, the Arbor Day Foundation is the world’s largest member nonprofit dedicated to planting trees. Together with their members, partners, and programs, they have helped plant more than 500 million trees in neighborhoods, communities, cities, and forests throughout the world.



Links

Visit website

FAQ

How do you price dress alterations?

By Piece

Who do you provide services for?

Bride
Bridesmaids
Father of the Bride
Father of the Groom
Flower Girls
Groom
Groomsmen
Mother of the Bride
Ring Bearers

Which of the following services do you provide?

Alterations
Cleaning
Preservation

Which of the following items do you offer?

Plus Size Gowns
Veils

How often do you receive new bridal gowns?

Annually

What is your return policy?

Final Sales

Still have questions?

Reach out about anything you didn't see answered here—no question is too small!

Wedding couple

Reviews of Rogers Cleaners

Write a review
Write a review
Danela
Fulana Sent on 07/21/2019
4.8 out of 5 rating

Very good customer service

Very good customer service fast reply
U
User2068579 Sent on 03/16/2015
4.5 out of 5 rating
I brought my 'seen cleaner days' sample sale dress post alterations to Roger's 3 weeks before my wedding. June was fantastic. She communicated the process to me and ensured that I would have my dress back in time before the wedding. She kept her promise - just 1 week's time - it came back absolutely beautiful. I felt like I had a new gown. She and her team worked some serious magic on my wedding gown and I will return for it's preservation/post wedding clean. Thank you!
M
Patti Sent on 05/29/2012
4.5 out of 5 rating
Rogers Cleansers saved my wedding day! With just 48 hours before the ceremony I needed my wedding dress to be cleaned, pressed and have serious stains removed. They were extremely professional, sensitive, caring and got the job done in time.

I would suggest you check the out for wedding dress restoration, cleaning or alterations.

S
Sonja Sent on 08/14/2017
0.5 out of 5 rating
On Monday I dropped off a comforter and I was told it would be ready on Friday. They delivered to my home on Thursday. Great! Better than expected until I opened the bag and found the $500 comforter ruined beyond repair. I was horrified. The store had already closed so I called first thing on Friday morning. The manager was not in at 8:00 and was not expected in for about an hour. I called back at 10:00 and spoke with the manager, Julianne. She indicated that she left at 4:00 so if I wanted to bring the comforter back to her before then she would look at it and speak with the owner. I made arrangements to have it brought in by a family member that day since I was unable to leave my office to get there before she left. At 11:45 she called me and said she had an emergency and had to leave but would be back at 4:00 and would be there until 7:00. Great, now I could go and see her personally. I arrived at 6:20 and was told that she had just left as she had an emergency. Now, I am upset. I have a $500 comforter that cannot be repaired and a manager that cannot address the situation. Now they want me to leave the comforter there. Nope, it will disappear and I am beginning to think that I just might need this for further action and recourse as this is not being resolved and the customer service is horrible. Oh, they they charged $42 to destroy it. I am amazed. This is a king sized comforter and they never noticed that it shrunk, that the threads were pulled out all over the comforter, that there was puckering all over the comforter and the material that was once soft was now hard. How do you miss this???
U
User877064 Sent on 07/25/2012
I brought my gown in for pressing the week of my wedding - the gown needed minimal pressing on the train and skirt after alterations were completed.

When I went to pick up my gown, not only was the sales lady rude when I asked if she would kindly remove my gown from the clear plastic bag she had it in and put it into the white gown bag it came in (I had to carry it through a hotel lobby and didn't want my groom to see), when I asked about the pleating on the bodice, she quickly dismissed my concerns.

Upon further inspection of my dress - they had pressed out the pleats that were on the bodice - the KEY element of the dress. So there I was back in my hotel room, 40 minutes from the cleaners, the day before my wedding, having to re-iron the bodice of my dress with a tiny ironing board. Luckily, my mom had brought down a new iron in case of emergency. After about two hours of panicking we were able to re-pleat the bodice (somewhat). When I called to inform Roger's of what they had done and that I wanted my $150 back, the woman told me she didn't know if that was possible. They did eventually refund my money after I called back and provided my credit card, but then they sent me a thank you note thanking me for my business - clearly disorganized!

I would not recommend Roger's to anyone looking to have their wedding dress cleaned or pressed, they are snotty, dismissive and over-priced! I should have just pressed the skirt of the dress myself - I would have had my dress as it should have been and saved myself a near-panic attack.
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Dress & Attire Tampa
Dress & Attire Saint Petersburg

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