Red Oak Ballroom - Houston/CityCentreWedding ceremony areaThe coupleFirst danceTable setup with centerpieceThe newlywedsWedding recessionCouple portraitHallwayBridal portraitReception areaWedding recessionalWedding cakeCake cuttingKids at weddingReception hallReception partyLadies dancingReception setupWedding cakeWedding receptionKids at dance floorRed Oak BallroomWedding ceremony area
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About
Red Oak Ballroom - Houston/CityCentre is a wedding venue located in Houston, Texas that has hosted hundreds of social events in its elegant space. Their experienced and talented staff will ensure that you have a lifetime of memories to look back on, designing the event of your dreams without any creative limitations.
Facilities and Capacity Red Oak Ballroom features expansive foyers for an impressive pre-function area, styled with natural stone floors and one-of-a-kind finishes. The ballroom itself has a neutral color scheme that is designed to support any wedding theme, making it a flexible space that can be decorated to your heart’s content. Whether you are having an intimate cocktail party with 50 guests or a grand five-course dinner with 800, the ballroom can be tailored to suit your celebration.
Services Offered The friendly and professional staff at Red Oak Ballroom- Houston/CityCentre will be with you every step of the way, servicing your event on the big day while also working to make your dream into a reality throughout the initial planning stages. Their goal is to take the stress out of planning the perfect event, taking it upon themselves to transform your space from a blank slate into a sophisticated celebration space through their personalized services and bundled packages. These are the services they provide:
On-site facility coordinator
Bridal dressing room
Black or white table linens
Centerpieces of oil lamps on mirrors
China dinner plates, glassware, and flatware
Complimentary cake cutting service
60” round tables and banquet chairs
Six hours of event time
Setup and cleanup
Ample free parking
Experience waitstaff
Decorated buffet, cake, and gift tables
Various lighting choices
Complimentary champagne toast for the head table
Cuisine Red Oak Ballroom offers tons of delicious food options that include everything from passed hors d’oeuvres to plated dinners that you can try during your complimentary tasting. They also have several bar packages that include a hosted or cash bar service with their own in-house liquor.
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Loved everything! Professional staff, excellent food and great location. Highly recommended.
Lana Sent on 03/15/2010
5 out of 5 rating
5.0
This is the place to have your reception!!! The Norris Center-Red Oak Ballroom is unique in that it has windows on one whole wall! Being on the second level allows for spectaclular views! But it is the attention to detail and personalism that make this venue special! From the very beginning when we made the contract we felt our event was treated with respect-everyone involved (especially Gail and Kaitlyn) were so professional! We got great responses on our sit down dinner (meal was great!), appetizers and special signature drink! The Norris center went out of their way to add special touches to our reception!!! You will not have to look any further after visiting with the Norris Center staff. The connecting skywalk to the Hotel Sorella makes it great for guests as well. Parking garage was easy for guests to use! Do not mess with Galleria traffic. This venue was 10 min. from the church and everyone enjoyed the new City Centre! This will be new wedding venue all brides will want to have their reception at!! We got more for our money here!!
Gigi Sent on 02/21/2011
4.7 out of 5 rating
4.7
The biggest selling point of this venue was the location & that it's attached by cat walk to Hotel Sorella...the staff is easy & great to work with. They took care of all the details & more :)
I thought it was pretty pricey but SOOO WORTH IT :) The food was great. THanks for making my wedding reception amazing!
Mistura Sent on 02/11/2013
4 out of 5 rating
4.0
I had my wedding here and i have no regrets! The facility was big enough to handle all my guests and the staff was very helpful.
Debbie Sent on 11/06/2012
3.9 out of 5 rating
3.9
We used Red Oak for the reception only. The décor is beautiful – modern but not outlandish, simplistic but not minimalist. It’s location in City Centre and proximity to the church was ideal for our party, especially all of the out-of-state guests. We dealt exclusively with Terri Blue, who worked very hard to make sure we were happy with everything. We liked the attention she gave us for the eight months leading up to our wedding to ensure our day went smoothly. Our only complaint was that the waitstaff service at the reception was a little overzealous. We heard from several people after the wedding that guests would turn to the side to talk to people, and then turn back to find their plate had been taken away. This happened all through the night with dinner, drinks, and cake. It was like the waiters and waitresses were just waiting for someone to be slightly distracted so they could swoop in and gather dishes. The meal, which we had catered by another company, was served in a disorganized way. Everyone at the head table should have been served first, but there was one family member who had to wait a good 30 minutes on his dinner, the same dinner that had been served to other guests. At the end of the night, some of the attendants went in to gather stuff, and the waitstaff had taken food we had brought in on trays, and put them in a box on the same cart with dirty dishes. It didn’t seem like they had any intention of returning any of it to us. The bride and groom were also promised a “to go” box of the appetizers they were unable to try, but the wedding coordinator on site said no one told him that and he didn’t know anything about it so we didn’t get anything. In fact, we had talked to one of the wedding coordinators about that at a prior meeting so we assumed the staff would coordinate with one another. All in all, the venue is in a great location and it is beautiful inside. There were a few hiccups, but nothing that could have spoiled our day.
User1887589 Sent on 07/11/2015
1.8 out of 5 rating
1.8
PROS: beautiful view, very nice area, and next to hotel
CONS: no security, no cameras (all of our wedding gifts were stolen), HORRIBLE management, no venue parking (Guests park in the same parking garage that everyone parks at for city centre; they told me it wouldn’t be a problem. Wedding night most of my guests were late because of parking and many had to park down the block.)
The venue looked fantastic on my wedding night. I worked with some great people; unfortunately, my wedding coordinator left the company a few months before the wedding. I was told that I would be assigned a new coordinator but that never happened. They kept giving me dates and pushing them back and back. I had to work with someone different every single time I had a question or needed to discuss the venue arrangement. Finally they told me I would talk to the coordinator the week of my wedding. The week of my wedding they told me that wasn’t going to happen. That week I had to talk to someone new to finalize the venue arrangement. I met my wedding day coordinator the night before my wedding! The wedding night the blinds were not open to show the beautiful view which is why we booked there in the first place, I had a beer and wine bar from certain hours yet the prices were still up at the bar during those times and finally the gift table was not where it was supposed to be according to our venue set up. The gift table was placed near the entrance. By the end of the night we found out ALL of our gifts from our gift box (cash, checks and gift cards) were stolen - we only got monetary gifts. There are no cameras and no security. One of the staff saw 2 men standing by the table that looked suspicious. We talked to the owner a few days after and after “investigating” told me she could do nothing. She told me this in an email. Before emailing she told me we could discuss her email by phone. I called her several times and emailed her twice and she NEVER responded. Bottom line: I do not recommend.
User1319807 Sent on 09/08/2013
0.2 out of 5 rating
0.2
The "Coordinator" Kim has no idea what she is doing. She promised everything the bride requested could easily be accomodated at the beginning and initial meetings. However, in the end she either altered previous agreed to items or just failed to have the Requested and PAID for accomodations. Red Oak was a beautiful venue and we managed to have a great time. However, until Kim is replaced or completes some type of training in this industry, I will not recommend this venue.
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Awards
7
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Red Oak Ballroom - Houston/CityCentre frequently asked questions
Red Oak Ballroom - Houston/CityCentre includes the following items and services for wedding events in its starting site fee:
Bridal Suite
Chairs
China
Clean Up
Flatware
Linens
Parking
Set Up
Tables
Red Oak Ballroom - Houston/CityCentre includes the following items and services in its wedding catering costs:
Server(s)
The bar service starting price at Red Oak Ballroom - Houston/CityCentre includes:
Bartender(s)
House Liquor
House Wine
Premium Liquor
Signature Drink
The space offered by Red Oak Ballroom - Houston/CityCentre for wedding events is known for:
Banquet Hall
Red Oak Ballroom - Houston/CityCentre offers the following indoor/outdoor options for weddings:
Indoor
Red Oak Ballroom - Houston/CityCentre offers the following types of wedding events:
Ceremony
Reception
Bridal Shower
Engagement Party
Rehearsal Dinner
Red Oak Ballroom - Houston/CityCentre offers the following services for wedding events:
Bar Services
Catering Services
Clean Up
Event Planner
Event Rentals
Get Ready Rooms
Liability Insurance
Wifi
Red Oak Ballroom - Houston/CityCentre offers the following furniture and decor items for weddings:
Audio Equipment
Centerpieces
Chairs
Dance Floor
Decor
Furniture
Lighting
Tables
Red Oak Ballroom - Houston/CityCentre is recommended by 70% of couples who have used their services. Their overall rating is 3.5 out of 5 with the following breakdown: 3.7 in value, 3.6 in quality of service, 3.5 in flexibility, 3.4 in professionalism and 3.3 in average response time.
