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Attributes highlighted by couples

Staff Kindness
Fittings and Adjustments
Tuxedos
Dress Selection

About

On WeddingWire since 2018

Come enjoy the ultimate bridal gown shopping experience in an elegant setting at Platinum Bridal. We celebrate your natural beauty by assisting you in finding the gown that compliments your unique style, personality, and silhouette. Our exclusive designers, private collection, and experienced staff will make you feel amazing and help you make an unforgettable impression on your wedding day!

  • Black-owned
  • Woman-owned
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Frequently asked questions

What are your price ranges for full-priced wedding gowns?

$1,000 - $2,499
$2,500 - $3,999

Who do you provide services for?

Bride

Which of the following services do you provide?

Alterations
Appointments Only
Cleaning
Preservation
Sample Sales
Trunk Shows

Which of the following items do you offer?

Bridal Belts
Hair Accessories
Plus Size Gowns
Sample Gowns
Veils

What is the average turnaround time for a bridal gown?

Less than 6 months
6-8 months

How often do you receive new bridal gowns?

Seasonally

What is your return policy?

Final Sales
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Any other questions?

Message vendor
5.0 out of 5 rating
13 Reviews
  • Quality of service
    5 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    5 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
100% Recommended by couples

22 User photos

13 Reviews
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

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Platinum Bridal is highly recommended by multiple reviewers for its exceptional service and knowledgeable staff. The owner, Monica, is praised for her professionalism, kindness, and commitment to helping brides find the perfect dress. The salon is described as beautiful and welcoming, with spacious dressing rooms and natural light. Reviewers appreciate that the staff listened to their preferences and offered personalized suggestions. Overall, Platinum Bridal is highly recommended for an enjoyable and stress-free dress shopping experience.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Platinum Bridal is highly recommended by multiple reviewers for its exceptional service and knowledgeable staff. The owner, Monica, is praised for her professionalism, kindness, and commitment to helping brides find the perfect dress. The salon is described as beautiful and welcoming, with spacious dressing rooms and natural light. Reviewers appreciate that the staff listened to their preferences and offered personalized suggestions. Overall, Platinum Bridal is highly recommended for an enjoyable and stress-free dress shopping experience.

Heather
Heather P. Sent on 01/15/2022
5 out of 5 rating

By Women for Women

This woman-owned/run business was a lifesaver! I had already purchased a dress and was completely disappointed in it. Not only did they help me find a dress, they even got me to buy it sight-unseen! I found a dress that was nearly perfect in their store, and after describing what I didn't like about it, they found exactly what I wanted online. I ordered it and LOVED it when it arrived. These ladies lead you to the perfect dress by asking specific questions (very specific!) that allows them to determine what would work best for you. In fact, I tried another store and when that place was a bust - they recommended I go to Platinum! Even OTHER locations know this place is the best! Go here - you'll find your dress, I promise!
Ryann
Ryann P. Sent on 01/21/2024
5 out of 5 rating

Monica is amazing!

Platinum Bridal was the first bridal salon I had ever stepped foot in (for my own journey, anyhow), and I went to a number of other salons after, only to return to PB to purchase my dress. Monica is extremely professional, knowledgeable, kind, and really wants you to be happy with the dress you choose (vs. pushing you to decide & buy ASAP). She even encouraged me to sleep on it & reach out if I still wanted to buy my dress (I ended up just buying it on the spot, but I really appreciated that gesture). She also helped me to identify what I did and did not like, given that it was my very first time trying on wedding dresses, and she encouraged me to shop around, go to my other appointments, and make sure I felt really good about my decision. She also honored my budget and was super responsive to any questions or texts/emails I sent in the process. My dress came in super quickly, and the store was kind enough to hold onto it for me until my final fitting was complete & I was close to my wedding day. Definitely go to Platinum Bridal if you're looking for an experience where they are really seeking to find the dress you want & treat you like a friend, not just make a sale.
N
Nicole G. Sent on 08/22/2023
5 out of 5 rating

Best Bridal Shop!

I had the best experience working with Monica at Platinum Bridal. The first appointment I felt absolutely no pressure to choose a dress. Monica simply helped me choose a silhouette as I had been so undecided at other bridal shop appointments. After she helped me choose a dress style, I really felt like she listened to my comments and feedback on dresses she had my try on, down to small details of lace/train/neckline/etc. Finally she brought out a dress that was perfect and I said yes to the dress! From then on Monica and Platinum Bridal continued to be incredibly helpful. They held my dress for me until I was ready to bring it back home where I was getting married and answered questions I had about the alterations process. I did not end up getting my dress altered with them but they still were open and helpful with general alterations questions I had. Their shop is also absolutely beautiful! Very clean, big private dressing rooms for the bride and whoever she may bring with her, great big room with natural light to see your dress in different lighting styles as well. I would 100% highly recommend Platinum Bridal to all future brides!
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