This woman-owned/run business was a lifesaver! I had already purchased a dress and was completely disappointed in it. Not only did they help me find a dress, they even got me to buy it sight-unseen! I found a dress that was nearly perfect in their store, and after describing what I didn't like about it, they found exactly what I wanted online. I ordered it and LOVED it when it arrived. These ladies lead you to the perfect dress by asking specific questions (very specific!) that allows them to determine what would work best for you. In fact, I tried another store and when that place was a bust - they recommended I go to Platinum! Even OTHER locations know this place is the best! Go here - you'll find your dress, I promise!

Platinum Bridal was the first bridal salon I had ever stepped foot in (for my own journey, anyhow), and I went to a number of other salons after, only to return to PB to purchase my dress. Monica is extremely professional, knowledgeable, kind, and really wants you to be happy with the dress you choose (vs. pushing you to decide & buy ASAP). She even encouraged me to sleep on it & reach out if I still wanted to buy my dress (I ended up just buying it on the spot, but I really appreciated that gesture). She also helped me to identify what I did and did not like, given that it was my very first time trying on wedding dresses, and she encouraged me to shop around, go to my other appointments, and make sure I felt really good about my decision. She also honored my budget and was super responsive to any questions or texts/emails I sent in the process. My dress came in super quickly, and the store was kind enough to hold onto it for me until my final fitting was complete & I was close to my wedding day. Definitely go to Platinum Bridal if you're looking for an experience where they are really seeking to find the dress you want & treat you like a friend, not just make a sale.

I had the best experience working with Monica at Platinum Bridal. The first appointment I felt absolutely no pressure to choose a dress. Monica simply helped me choose a silhouette as I had been so undecided at other bridal shop appointments. After she helped me choose a dress style, I really felt like she listened to my comments and feedback on dresses she had my try on, down to small details of lace/train/neckline/etc. Finally she brought out a dress that was perfect and I said yes to the dress! From then on Monica and Platinum Bridal continued to be incredibly helpful. They held my dress for me until I was ready to bring it back home where I was getting married and answered questions I had about the alterations process. I did not end up getting my dress altered with them but they still were open and helpful with general alterations questions I had. Their shop is also absolutely beautiful! Very clean, big private dressing rooms for the bride and whoever she may bring with her, great big room with natural light to see your dress in different lighting styles as well. I would 100% highly recommend Platinum Bridal to all future brides!