INCOMPETENT - DISAPPOINTING - FAILED PROMISES. They said all the right things when we first met. They had over 20 years experience, they were detail oriented, they were so excited about my wedding because it sounded so original and special... But they were awful. They did not set up so many things we had planned... The coffee bar, the change cocktail bar, the cake service... NOTHING was done as we had planned. They hired my staff for me... Dinner plates were never cleared (still there the next day- classy), food wasn\'t rotated out (my family had to do it). They were rude to my guests, including my parents. I am Jewish and they failed to put the glass to shatter on the alter, I had to call to them into the microphone in the middle of our wedding to ask for it. We were going to take shots during the ceremony; they did not fill the glasses. They did not put the top on the chuppah, and they even had a picture and directions for setting it up... They asked to leave a little early and I said I\'d rather they stayed because we had a performer coming to end the evening. They left anyway... Total disappointment.