The Marriott truly gave me the wedding experience I could only have imagined. Planning a wedding is stressful and I think no other venue compares. The level of service is truly astounding. Being a Southern girl, I always imagined I would have a lovely venue that would take care of all my needs in a professional and thoughtful way. I found that with the Marriott. They took care of EVERYTHING. They answered ALL of our questions. They were so kind and communicative during the whole process. They truly made us feel special and taken care of. Several times, we sent long, detailed and itemized emails with many questions. The staff at the Marriott replied with every question answered in detail. The food was fantastic, the ballrooms are gorgeous and full of history, the staff is attentive and excellent in every way. They accommodated several special requests and helped set up and take down decorations. Even though our wedding was on the smaller side, they still gave us fantastic service.

The perfect wedding day is almost completely unheard of, everyone tells you that something will go wrong, however, with the help of the team at Marriott Syracuse Downtown our day was truly and completely perfect.

We were first connected with our coordinator Anissa Quilty. She was ready for anything and everything we threw her way! She helped with all our questions as we started digging into the planning process and helped to answer questions we were getting from our outside vendors. Anissa also helped us to get our room block set up and get the Hotel Syracuse Suite reserved for our Bridal Party. About 4 months before our wedding, Anissa got a promotion (yay!) and helped to provide an easy transition to our new coordinator, Kayla Sawyer.

Kayla was truly amazing to work with! I was an extremely organized and detailed Bride, and I knew exactly how I wanted our wedding day to look. Kayla was ready for the challenge of helping us achieve the vision that we had. She was always ready for our questions and answered them quickly, if she didn't have the answer, she knew who to go to for help! Kayla helped to bring all our little details and ideas to life. We wanted a classic wedding, but we didn't want to be traditional, and Kayla completely understood that vision.

Kayla met us in the lobby when we arrived at the hotel on Friday of our Wedding Weekend and helped to get everyone checked into their rooms and get all our belongings onto luggage carts. From the moment we arrived at the hotel, Kayla was attentive to all our wants and needs and made us feel special. She checked in on our parents and Bridal Party too. We also brought in a day-of-coordinator and Kayla very quickly approached her to go over any last-minute details or plans and they stayed in contact for the duration of our wedding weekend.

On Saturday morning, Kayla got right into setting up all our decor (and there was a lot of it!). I provided Kayla with a detailed list along with a few pictures of how I wanted things set-up, and she executed everything perfectly. Everything was exactly how I wanted it to be, and she even found the perfect places for our miscellaneous items that didn’t really have a “home.”

Sharon was working seamlessly with Kayla throughout the entire night. She was there to make sure our guests were happy, well fed and hydrated. She helped to put the finishing touches on the tables and made sure to check in with us and our parents during our cocktail hour and reception.

Now, let's talk food! It was the best food I've ever had at a wedding. Hands down! Our guests are still telling us how great their meals were. The cocktail hour hors d'oeuvres were unmatched! The shrimp cocktail display that we added on was to die for! I highly recommend splurging on that if you can. Your guests won’t forget it!

The wait staff and bartenders were shining stars! Mandy was waiting on our head table (we met her at our tasting and requested her for our reception) and I am so grateful for her. She was consistently (but not annoyingly) checking in on us, making sure we had enough food, refreshing our cocktails and so much more. You could really tell she cared about helping us have a perfect night. Our guests also raved about how quickly the bartenders worked and how fun they were while they did it!

I promise you won’t regret having your wedding at Marriott Syracuse Downtown. The Grand Ballroom is unlike anything you will find anywhere in the Syracuse area and the amount of beauty and history the hotel holds makes for a really unique venue.

Photography: Vrooman Photography

Highly recommend! We were so happy with the services that were provided to us at a very affordable price and had a wonderful time working with the whole team. Kara did a great job as our coordinator and Sharon was the sweetest host. We love the Marriott! They made us feel cared for and well taken care of!