Marriott Downtown at Key Tower

1360 West Mall Drive, Cleveland, OH 44114 Map · Phone number
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  • Reviews 22
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About Marriott Downtown at Key Tower

The Cleveland Marriott Downtown at Key Tower is a hotel and wedding venue in Cleveland, Ohio. This recently renovated 25-story luxury hotel is situated in the heart of downtown and boasts sophisticated spaces with incredible views of Lake Erie. Whether you envision a lavish affair, or small celebrations are more your style, the hotel’s expert event planners are happy to make your wedding a spectacular occasion.

Facilities and Capacities

The Grand Ballroom is a 9,746-square-foot room with a customizable layout that fits up to 600 guests. It provides a distinguished ambiance with its unique decor such as imported chandeliers and artful details. Each half of the ballroom seats up to 250 guests comfortably with a dance floor. The ballroom is bookended by two large viewing areas. To the east, large windows provide an incredible view of the Cleveland skyline, while the western end is smaller and more intimate. Multiple smaller rooms are available for other wedding-related functions such as farewell brunches, engagement parties, rehearsal dinners, and bridal showers.

Services Offered

The Cleveland Marriott Downtown at Key Tower has full-service packages available for weddings and special events. Certified wedding planners can assist with an overall vision of your wedding day and are there to help throughout the entire planning process. Decor pieces offered to enhance your wedding day experience include audio equipment, centerpieces, chairs, dance floor, drapery, furniture, and tables. Other wedding services The Cleveland Marriott Downtown at Key Tower offers include:

  • Get-ready rooms
  • Event planning
  • Fitness center
  • Full-service spa
  • Meeting event space
  • Parking
  • Rentals
  • Set up and clean up
  • Tableware
  • Wireless internet

Cuisine

Cleveland Marriott Downtown at Key Tower has full-service catering with buffet, family style, and plated options. Couples and up to six guests are invited to enjoy a private tasting featuring an unforgettable custom chef-inspired menu. Beverage packages are tailored to fit your needs, and they offer an assortment of wines, beers, spirits, and signature cocktails, as well as non-alcoholic drinks. Other catering services offered include:

  • Cash Bar
  • Champagne toast
  • Cocktail reception
  • Dessert
  • Hors d'oeuvres
  • Open Bar
  • Outside cake
  • Server
  • Stations

Accommodation

There are 400 well-appointed rooms and suites at the Cleveland Marriott Downtown at Key Tower. Guests get to enjoy upscale rooms or suites with marble bathrooms, soft bedding, and flat-screen TVs. Other amenities offered include an ultra-modern fitness center, on-site spa, room service, and WiFi. Couples tying the knot at this hotel can reserve discounted blocks of 10 or more guest rooms.

Location

The Marriott Downtown at Key Tower is 12 miles from Cleveland Hopkins International Airport and about an hour from Akron-Canton Airport. Popular attractions within walking distance of this hotel include the Huntington Convention Center of Cleveland, the Rock and Roll Hall of Fame, and the House of Blues.

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Head table arrangement
Head table arrangement
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Marriott Downtown at Key Tower
Fountain area
Fountain area
Candle lights and florald ecor
Candle lights and florald ecor
Table setting
Table setting
Long table setup
Long table setup
Elegant place setting
Elegant place setting
Ceremony setup
Ceremony setup
Floral centerpiece
Floral centerpiece
Reception hall
Reception hall
Wedding cake display
Wedding cake display
Floral cake
Floral cake
Raised floral centerpieces
Raised floral centerpieces
Head table arrangement
Head table arrangement
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Marriott Downtown at Key Tower
Fountain area
Fountain area

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22 Reviews for Marriott Downtown at Key Tower

Recommended by 93% of couples


4.7 out of 5.0
  • Quality of service 4.7
  • Professionalism 4.7
  • Flexibility 4.6
  • Value 4.6
  • Average response time 4.7
Sort by:
  • R

    Rachel · Married on 05/19/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I loved having my reception at the Marriott!! At first I didn't think I wanted my reception at a hotel but after the first tour I was immediately sold. I loved getting the see the suites. They truly took the time to explain the whole day which really made it feel real. My husband and I love Cleveland and could not have picked a better place. It is in a good location so I didn't have to worry about parking/traffic and guests trying to navigate public square. You can see Browns stadium, the lake, terminal tower, and can walk just about anywhere in Cleveland. Beth Browne was my wedding coordinator and she was AWESOME. She took the time to answer my millions of questions and made sure everything went smoothly. It was so nice not having to worry about the setup of the space. She had it looking just as I had planned. Oh, she was a lot of fun too, so that was definitely a plus! The reception was perfect. I loved the ballroom, it was spacious yet intimate. I am still in shock at how nice the staff was - everyone from the bartenders to the doorman to the bellman to our "personal assistants." I had sooooo many compliments on the food. People loved it especially the short rib! One of my favorite experiences of the whole process was the food tasting. The Marriott made everything special and personal. I would highly recommend this reception venue to anyone looking for a Cleveland-y wedding! I wish I could have a reception there every year!

    Sent on 07/11/2018
  • S

    Sarah · Married on 10/28/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used the Marriott for our wedding and were so happy we did. Working with the team at the Marriott was a wonderful experience beginning to end. Our wedding coordinator, Beth Browne, did an amazing job along with our dedicated server, Alexis. I would highly recommend using the Marriott for a wedding.

    Sent on 11/16/2017

    Marriott Downtown at Key Tower's reply:

    Thank you, Sarah & Troy! We are so happy that you chose us too! Our team wishes you all the best as you start your lives as husband & wife. Also, we definitely think you had the hashtag of the year!

Awards

22
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2016 Winner

Marriott Downtown at Key Tower Pricing

Marriott Downtown at Key Tower Price Rates

Marriott Downtown at Key Tower FAQ

  • Do you have a site fee for wedding receptions at your venue?
    No
  • Do you have a site fee for wedding ceremonies at your venue?
    No
  • What is the starting site fee for wedding ceremonies during peak season?
    $ 1500.00
  • Which of the following are included in starting site fee?
    Bridal Suite
    Chairs
    China
    Clean Up
    Event Planning
    Flatware
    Glassware
    Lighting/Sound
    Linens
    Parking
    Set Up
    Tables
    Transportation
  • Which of the following are included in the cost of wedding catering?
    Cake Cutting
    Server(s)
    Wedding Cake
  • Which of the following are included in the starting price for bar service?
    Bartender(s)
    Champagne Toast
    House Liquor
    House Wine
    Open Bar
  • How many event spaces or rooms does your venue offer?
    2
  • Describe your venue:
    Hotel
  • What kind of settings are available?
    Indoor
  • Which of the following wedding events does your venue service?
    Ceremony
    Reception
    Bridal Shower
    Engagement Party
    Rehearsal Dinner
  • What event services do you offer?
    Accommodations
    All Inclusive Packages
    Bar Services
    Cake
    Catering Services
    Clean Up
    Event Planner
    Event Rentals
    Get Ready Rooms
    Liability Insurance
    Lighting / Sound
    Outside Vendors
    Set Up
    Wifi
  • What catering services do you offer?
    Buffet
    Cocktail Reception
    Dessert
    Family Style
    Hors d'oeuvres
    Outside Cake
    Plated
    Server(s)
    Stations
    Tastings
  • What bar services do you provide?
    Bartender(s)
    Cash Bar
    Champagne Toast
    House Beer
    House Liquor
    House Wine
    Liquor License
    Open Bar
    Premium Liquor
    Signature Drink
    Specialty Beer
    Specialty Wine
  • What event items are available?
    Audio Equipment
    Centerpieces
    Chairs
    Chair Covers
    Dance Floor
    Decor
    Drapery
    Furniture
    Lighting
    Tables
  • What food and beverage items are available?
    Barware
    China
    Chocolate Fountain
    Flatware
    Glassware
    Linens
  • What transportation and access is available?
    Parking
    Valet
    Wheelchair Access

Real Weddings

Professional Network & Endorsements

1 Endorsement

Map

  • 1360 West Mall Drive Cleveland, OH, 44114 See on map
    216-242-4499 (Phone number)
    2166968615 (Fax Number)

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