The marriott was so easy to work with, the planner was so receptive to any feedback and had everything running very smoothly from beginning to end. It took SO much stress off of me and helped me relax and enjoy everything from the rehearsal and night before all through the entire day with a late wedding and reception on New Years Eve. They helped us throw the best party and had a blast ringing in 2020 at the Marriott and celebrating our wedding!! Can't recommend them enough!

Your wedding day is the most special day of your life, so as all brides know - planning for this day can be exceptionally stressful. The Marriott at Key Center did an excellent job at making the planning process as seamless and stress-free as possible. I worked with Julie Solomon (now Julie Schorr) as my event manager and coordinator, and she was beyond spectacular. She answered every single question in a timely manner, no matter what time or day it was. My wedding day was organized and flawless. And I have to say - I was skeptical that any venue could cook almost 150 filet dishes and over 60 salmon dishes well - but the food was EXCELLENT. My filet was cooked perfectly, just like I would have expected from a top notch steakhouse. My husband had both the salmon and filet and was equally as happy. Many of our guests commented on the exceptional quality of the food. The ballroom renovations are amazing and stunning, very modern and exactly what we were looking for in a wedding venue. I would highly recommend the Marriott at Key Center to anyone looking for a beautiful, modern wedding with excellent service and personalized attention every step of the way. You won't be disappointed!!

I loved having my reception at the Marriott!! At first I didn't think I wanted my reception at a hotel but after the first tour I was immediately sold. I loved getting the see the suites. They truly took the time to explain the whole day which really made it feel real. My husband and I love Cleveland and could not have picked a better place. It is in a good location so I didn't have to worry about parking/traffic and guests trying to navigate public square. You can see Browns stadium, the lake, terminal tower, and can walk just about anywhere in Cleveland. Beth Browne was my wedding coordinator and she was AWESOME. She took the time to answer my millions of questions and made sure everything went smoothly. It was so nice not having to worry about the setup of the space. She had it looking just as I had planned. Oh, she was a lot of fun too, so that was definitely a plus! The reception was perfect. I loved the ballroom, it was spacious yet intimate. I am still in shock at how nice the staff was - everyone from the bartenders to the doorman to the bellman to our "personal assistants." I had sooooo many compliments on the food. People loved it especially the short rib! One of my favorite experiences of the whole process was the food tasting. The Marriott made everything special and personal. I would highly recommend this reception venue to anyone looking for a Cleveland-y wedding! I wish I could have a reception there every year!

We used the Marriott for our wedding and were so happy we did. Working with the team at the Marriott was a wonderful experience beginning to end. Our wedding coordinator, Beth Browne, did an amazing job along with our dedicated server, Alexis. I would highly recommend using the Marriott for a wedding.

Excellent Food and service. Wonderful wedding coordinator(Julie Soliman)

Our wedding reception was just perfect! I am so happy we chose the Marriott Downtown at Key Center! I just can't say enough about how great the staff was to work with and our guests continue to compliment us on what a great venue we chose and how great the service and staff were. A special thanks to Cal and his team for all the hard work and all the attention to detail throughout the planning process! Thank you again! Kara and Nate

The team at Cleveland Marriott Downtown at Key Center helped create and fulfill a DREAM wedding. From the very first communication and planning stages, to seeing the ballroom so beautifully decorated on the big day--they were amazing. Julie was our event manager and was incredibly helpful, responsive, and understanding among my mom and my many e-mails and silly questions throughout the process. :) You can tell that she loves what she does, because she does everything so thoroughly and professionally.

The space itself is gorgeous---with cocktail hour overlooking the city with big, glass windows. The ballroom is the perfect size---not cramped, but not overwhelming. I have to give my hat off to the wonderful serving and kitchen staff, too! The servers were so kind and observant. They worked hard to ensure every guest had a great time. My guests are still raving about the delicious food---from the served appetizers to the actual meal, everyone is saying it's the best wedding food they've ever had. I'd have to agree with them.

My (now) husband and I have always been "downtown" people and knew we wanted a city wedding. Cleveland Marriott Downtown at Key Center was absolutely a dream come true and I would recommend the venue to anyone in a heartbeat. :)

The Marriott was very accommodating with everything I needed for my wedding. From day one of touring the venue, to my wedding day, every staff member I came in contact with was amazing. I couldn't have asked for better service. They helped make my very important day perfect!

I am so glad that we chose the Marriott at Key Center for our wedding reception! Although we had a little hiccup and our original event planner left the company 3 days before the wedding, Cal, the Director of Event Planning, stepped in and made our day perfect! He was so thoughtful to the fact that we had been thrown that curveball but we did not care. We were so lucky to have him take care of us and our event. Every time we had to go to the Marriott for one thing or another it was easy and everyone was so professional and nice. The food was fantastic which we had heard from others and continue to hear from our guests. I could not have been happier with how romantic they made the ballroom and how smoothly everything went. I cannot thank the entire Marriott staff that helped with our event and most of all Cal Elaban!

From our first meeting with sales over a year before our wedding until the actual night everyone at the Marriott went above and beyond. Cal our wedding planner was over the top attentive to all of our needs. Every request was honored and his presence throughout the weekend a comfort to know every detail was being taken care of. The chefs made an absolutely delicious meal from beginning to end. The banquet manager, food and beverage manager, servers at the wedding, front desk, house keeping could all not do enough for us and all of our guests. Everyone commented over and over on the remarkable service from everyone. I highly recommend using the Marriott at Key Center.