Marriott Downtown at Key Tower

1360 West Mall Drive, Cleveland, OH 44114 Map · Phone number · Visit website
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  • Reviews 22
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About Marriott Downtown at Key Tower

The Cleveland Marriott Downtown at Key Tower is a hotel and wedding venue in Cleveland, Ohio. This recently renovated 25-story luxury hotel is situated in the heart of downtown and boasts sophisticated spaces with incredible views of Lake Erie. Whether you envision a lavish affair, or small celebrations are more your style, the hotel’s expert event planners are happy to make your wedding a spectacular occasion.

Facilities and Capacities

The Grand Ballroom is a 9,746-square-foot room with a customizable layout that fits up to 600 guests. It provides a distinguished ambiance with its unique decor such as imported chandeliers and artful details. Each half of the ballroom seats up to 250 guests comfortably with a dance floor. The ballroom is bookended by two large viewing areas. To the east, large windows provide an incredible view of the Cleveland skyline, while the western end is smaller and more intimate. Multiple smaller rooms are available for other wedding-related functions such as farewell brunches, engagement parties, rehearsal dinners, and bridal showers.

Services Offered

The Cleveland Marriott Downtown at Key Tower has full-service packages available for weddings and special events. Certified wedding planners can assist with an overall vision of your wedding day and are there to help throughout the entire planning process. Decor pieces offered to enhance your wedding day experience include audio equipment, centerpieces, chairs, dance floor, drapery, furniture, and tables. Other wedding services The Cleveland Marriott Downtown at Key Tower offers include:

  • Get-ready rooms
  • Event planning
  • Fitness center
  • Full-service spa
  • Meeting event space
  • Parking
  • Rentals
  • Set up and clean up
  • Tableware
  • Wireless internet

Cuisine

Cleveland Marriott Downtown at Key Tower has full-service catering with buffet, family style, and plated options. Couples and up to six guests are invited to enjoy a private tasting featuring an unforgettable custom chef-inspired menu. Beverage packages are tailored to fit your needs, and they offer an assortment of wines, beers, spirits, and signature cocktails, as well as non-alcoholic drinks. Other catering services offered include:

  • Cash Bar
  • Champagne toast
  • Cocktail reception
  • Dessert
  • Hors d'oeuvres
  • Open Bar
  • Outside cake
  • Server
  • Stations

Accommodation

There are 400 well-appointed rooms and suites at the Cleveland Marriott Downtown at Key Tower. Guests get to enjoy upscale rooms or suites with marble bathrooms, soft bedding, and flat-screen TVs. Other amenities offered include an ultra-modern fitness center, on-site spa, room service, and WiFi. Couples tying the knot at this hotel can reserve discounted blocks of 10 or more guest rooms.

Location

The Marriott Downtown at Key Tower is 12 miles from Cleveland Hopkins International Airport and about an hour from Akron-Canton Airport. Popular attractions within walking distance of this hotel include the Huntington Convention Center of Cleveland, the Rock and Roll Hall of Fame, and the House of Blues.

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Head table arrangement
Head table arrangement
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Marriott Downtown at Key Tower
Fountain area
Fountain area
Candle lights and florald ecor
Candle lights and florald ecor
Table setting
Table setting
Long table setup
Long table setup
Elegant place setting
Elegant place setting
Ceremony setup
Ceremony setup
Floral centerpiece
Floral centerpiece
Reception hall
Reception hall
Wedding cake display
Wedding cake display
Floral cake
Floral cake
Raised floral centerpieces
Raised floral centerpieces
Head table arrangement
Head table arrangement
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Marriott Downtown at Key Tower
Fountain area
Fountain area

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  • Photos 13
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22 Reviews for Marriott Downtown at Key Tower

Recommended by 93% of couples


4.7 out of 5.0
  • Quality of service 4.7
  • Professionalism 4.7
  • Flexibility 4.6
  • Value 4.6
  • Average response time 4.7
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  • L

    Lauren · Married on 12/29/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Top notch!

    Your wedding day is the most special day of your life, so as all brides know - planning for this day can be exceptionally stressful. The Marriott at Key Center did an excellent job at making the planning process as seamless and stress-free as possible. I worked with Julie Solomon (now Julie Schorr) as my event manager and coordinator, and she was beyond spectacular. She answered every single question in a timely manner, no matter what time or day it was. My wedding day was organized and flawless. And I have to say - I was skeptical that any venue could cook almost 150 filet dishes and over 60 salmon dishes well - but the food was EXCELLENT. My filet was cooked perfectly, just like I would have expected from a top notch steakhouse. My husband had both the salmon and filet and was equally as happy. Many of our guests commented on the exceptional quality of the food. The ballroom renovations are amazing and stunning, very modern and exactly what we were looking for in a wedding venue. I would highly recommend the Marriott at Key Center to anyone looking for a beautiful, modern wedding with excellent service and personalized attention every step of the way. You won't be disappointed!!

    Sent on 01/10/2019
  • R

    Rachel · Married on 05/19/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I loved having my reception at the Marriott!! At first I didn't think I wanted my reception at a hotel but after the first tour I was immediately sold. I loved getting the see the suites. They truly took the time to explain the whole day which really made it feel real. My husband and I love Cleveland and could not have picked a better place. It is in a good location so I didn't have to worry about parking/traffic and guests trying to navigate public square. You can see Browns stadium, the lake, terminal tower, and can walk just about anywhere in Cleveland. Beth Browne was my wedding coordinator and she was AWESOME. She took the time to answer my millions of questions and made sure everything went smoothly. It was so nice not having to worry about the setup of the space. She had it looking just as I had planned. Oh, she was a lot of fun too, so that was definitely a plus! The reception was perfect. I loved the ballroom, it was spacious yet intimate. I am still in shock at how nice the staff was - everyone from the bartenders to the doorman to the bellman to our "personal assistants." I had sooooo many compliments on the food. People loved it especially the short rib! One of my favorite experiences of the whole process was the food tasting. The Marriott made everything special and personal. I would highly recommend this reception venue to anyone looking for a Cleveland-y wedding! I wish I could have a reception there every year!

    Sent on 07/11/2018

Awards

22
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2016 Winner

Marriott Downtown at Key Tower Pricing

Marriott Downtown at Key Tower Price Rates

Marriott Downtown at Key Tower FAQ

  • Do you have a site fee for wedding receptions at your venue? No
  • Do you have a site fee for wedding ceremonies at your venue? No
  • What is the starting site fee for wedding ceremonies during peak season? $ 1,500.00
  • Which of the following are included in starting site fee? Bridal Suite, Chairs, China, Clean Up, Event Planning, Flatware, Glassware, Lighting/Sound, Linens, Parking, Set Up, Tables, Transportation
  • Which of the following are included in the cost of wedding catering? Cake Cutting, Server(s), Wedding Cake
  • Which of the following are included in the starting price for bar service? Bartender(s), Champagne Toast, House Liquor, House Wine, Open Bar
  • How many event spaces or rooms does your venue offer? 2
  • Describe your venue: Hotel
  • What kind of settings are available? Indoor
  • Which of the following wedding events does your venue service? Ceremony, Reception, Bridal Shower, Engagement Party, Rehearsal Dinner
  • What event services do you offer? Accommodations, All Inclusive Packages, Bar Services, Cake, Catering Services, Clean Up, Event Planner, Event Rentals, Get Ready Rooms, Liability Insurance, Lighting / Sound, Outside Vendors, Set Up, Wifi
  • What catering services do you offer? Buffet, Cocktail Reception, Dessert, Family Style, Hors d'oeuvres, Outside Cake, Plated, Server(s), Stations, Tastings
  • What bar services do you provide? Bartender(s), Cash Bar, Champagne Toast, House Beer, House Liquor, House Wine, Liquor License, Open Bar, Premium Liquor, Signature Drink, Specialty Beer, Specialty Wine
  • What event items are available? Audio Equipment, Centerpieces, Chairs, Chair Covers, Dance Floor, Decor, Drapery, Furniture, Lighting, Tables
  • What food and beverage items are available? Barware, China, Chocolate Fountain, Flatware, Glassware, Linens
  • What transportation and access is available? Parking, Valet, Wheelchair Access

Real Weddings

Professional Network & Endorsements

1 Endorsement

Map

  • 1360 West Mall Drive Cleveland, OH, 44114 See on map
    216-242-4499 (Phone number)
    2166968615 (Fax Number)

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