This review is for the store in LA (NOT Walnut Creek). Let me start off by saying if you are looking for a COUTURE bridal salon, you've come to the right place. Yes, the dresses are not cheap/extremely affordable, but that is what you should expect when coming to a couture salon. I loved my whole experience here - from the selection process to the staff. Although everyone I interacted with was so lovely, I have to give special attention to Gigi. If you are going as a new customer, book with Gigi!!! She is one of the kindest, most honest, down to earth ladies I've ever met. She seriously made the whole experience PERFECT. I was all over the place with my taste and choices, and she really helped me narrow down what was important for me to have in my wedding dress. Also, a special shoutout to Lara, who did my alterations. She created a wedding wrap to cover the top bodice for my ceremony (I had a strapless dress and wanted to be semi-covered for the ceremony). I cannot say enough about my positive experience here, but just understand the price points here are on the higher end before booking.

Hands down, I had the best wedding dress shopping experience at Kinsley James in Walnut Creek compared to all bridal boutiques I had visited, even compared to ones out of state. I went to KJ multiple times, and every encounter was great. The overall atmosphere of the boutique, the attentiveness from the entire staff, and the dress & accessory collections they had to offer made a huge difference in my experience for choosing a dress. The quality of the dresses are incredible and surpass any other store I had been to. The owner, Dawn and all the KJ staff are fabulous and truly exemplify customer service. They really listen to your personal preferences and understand your budget; they are not just trying to make a sale. I worked mostly with Tiffany, and she was such a sweetheart. She helped me find the perfect dress for me, made by Rivini. I did not truly understand when everyone had told me "when you know, you know" after putting on the perfect dress until I had experienced it myself. It was actually not the dress I imagined buying, but immediately once I tried it on, I saw myself marrying the man of my dreams in it. It matched my venues and personality exactly.
I also was able to purchase my veil and belt made by Anne Barge at their accessory trunk show. I even found a last minute hair piece there the week before our wedding, and it all came together better than I imagined. I received so many compliments on my dress from all of our family and friends, and I could not have had my dreams come true without Kinsley James!

I just wanted to put down a note here even though I did not end up purchasing my dress here. Nicole, my stylist, made my experience shopping for a wedding dress so fun and relaxing. She really is a pro, as is everyone in this shop. Ultimately I fell in love with a dress from a designer that Kinsley James does not carry, but if you are looking for a shop with beautiful gowns, go here. I used to be a bridal stylist myself, and I can say that it's all too common to have your experience tainted by stylists who are hurried, who don't listen to your feedback, and who don't respect your budget. Kinsley James and Nicole were fun, respectful, and helpful; she listened to everything I said about what I liked and didn't like, and was just all around pleasant to work with. I didn't feel like I was at a used car dealership - I really felt like a bride having fun! Thank you Nicole! I will definitely be sending my friends your way.

Beautiful boutique. Every staff member I met was friendly and responsive. And I never felt pressured to make a purchase or go over my budget. It's a great spot to visit when dress shopping in the Bay Area.

I wanted to buy a Galia Lahav dress for my wedding and Kinsley James was the only place in northern CA that carried this particular designer. We made an appointment to try on dresses and we arrived to the salon, I was so impressed by the dress selection and the service! I found a dress that i really liked, but the price was insane, so I decided to keep looking. About a month or so later I got an email saying that Kinsley James was having a sample sale - my aunt offered to get there at 0500 to wait in line (she got there and was #3 in line) - after a few hours the line was wrapped around the building. I was welcomed back into the store when they opened and the same girl who assisted me for my first appointment remembered me and was helping us out. I found an amazing dress that another bride had worn and was putting up for sale - It was Galia and it was perfect! I bought the dress and was given referrals on where to have alterations and cleaning - both vendors (Jila for the alterations and elegance preserved) were the best. When everything was done, it looked like a completely new dress! At the wedding all of the guests commented on how beautiful my dress was and one girl even wanted to buy it! If you want a dress that no one has ever seen before, come here, it's the best dress salon in northern California.

had the most perfect day at Kinsley James. The ladies were SO helpful (Alexia was my gal) and so patient with me (I'm incredibly into fashion so this was the number one important choice and I probably sent them 70 emails). She helped me try on all TEN of the dresses on my pinterest list and was so helpful in helping me narrow it down, and didn't AT ALL try to upsell me on dresses closer to the high end of my budget (I actually came in under). The store is also super well put together and made for a super pleasurable experience.

I went for a trunk show as well and it really I think says something about this shop that they are one of the first in the US to carry Galia Lahav which is my favorite designer. The rep they had there was also amazing and super knowledgeable on the brand and made me feel so beautiful. I got the perfect dress I was beyond impressed/pleased with the whole experience. One of the best days of my life!

I will update with more information as the dress arrives and process goes on, but I can't even imagine it getting any better! I'll have to save my "say yes to the dress" moment photo til after the wedding day, but it was such a special moment thanks in NO small part to the ladies at Kinsley James :)

Kinsley James was the first place I went to look for dresses early on in the wedding planning process. I ended up going to other places to see what other dresses were out there, but ultimately returned to Kinsley James because they had a dresses that just did not compare to others. Throughout the process of choosing a dress, Kinsley James always kept in touch and communicated with me. The Modern Trousseau dress I ended up buying was way out of my budget, but Kinsley James worked out a payment plan that was comfortable for me. The ladies who work here are also so kind and helpful! I probably emailed them over 20 times about my dress and payments and they always got back promptly. I would highly recommend checking out dresses at Kinsley James!

I just bought my wedding dress at Kinsley James and had the most amazing experience. In my dress search, I was looking for something very specific—I wanted something clean and modern and not frilly or lacy, which unfortunately is extremely difficult to find. By the time I walked into Kinsley James, I had already tried on about 50 dresses or so, and was feeling very frustrated by the entire experience. My mom and I were actually in Walnut Creek to visit another bridal salon and we didn’t even have an appointment at Kinsley James, but the staff was able to fit us in due to some last minute cancellations (we got really lucky, apparently they usually have a waiting list!). When I walked in, Amanda and Amber immediately made me feel comfortable. They took the time to ask me about the style I wanted for the dress and my vision for the wedding, and helped me pull dresses that would fit. With each dress, they made sure to ask me how I felt about it, trying to understand my style and what I liked or didn’t like about each dress. Overall, they had better and more interesting dresses than I’d seen anywhere else by a long shot (including the Rivini dress I ended up buying). After trying on several, I narrowed it down to two that I was really torn between. At no point did they pressure me to make a decision (they were EXTREMELY patient as I kept trying on the two dresses and comparing them side by side), and they even encouraged me to take time to think about it. They recommended a great lunch spot, and after lunch we came back and picked a dress! It aligned perfectly with my vision and the staff made sure that they did everything they could to help me get there. I really can’t recommend Kinsley James enough!

I had the most magical experience picking out my dress at Kinsley James Bridal. All of the ladies are fabulous and the dress I picked out is the most beautiful dress I've ever had the pleasure of wearing!

I fell in love with Tara LaTour's fabulous colors and fabrics and was thrilled to find that Kinsley James carried her dresses. I made an appointment, and Dawn was so helpful, and the dresses I tried on were beautiful, but I didn't find the one that day. Dawn told me Tara would be there for a trunk show in a few months so I decided to come back then, in the meantime I kept looking.

I almost purchased a dress elsewhere, but waited because I wanted to see Tara LaTour's dresses at the trunk show. When I went to the trunk show, I saw the most beautiful dress I had ever seen and when I tried it on, I knew it was the one! Tara was amazing and personally took my measurements. Her dresses are incredible and I love her unique style! The dress was everything I could have dreamed of and more!

I can't recommend Kinsley James enough, I had nothing but a fantastic experience every time I came in, and I came in a lot! I bought a lovely custom veil and jewelry by Renee Pawele there as well. Thank you so much to the Kinsley James crew, they have a beautiful shop with gorgeous dresses and fabulous customer service...you won't be disappointed!

Kinsley James has by far, the best gowns in Northern CA. After visiting all the bridal salons in San Francisco (where I live) , I stumbled upon Kinsley James and couldn't have found a better place.
Not only did they accommodate by shipping a dress in (they were the only bridal boutique to carry Rivini), but I found multiple options. The quality of their gowns/designers they carry are top notch. The staff is friendly, they are responsive and the boutique itself is beautiful. Lastly, their on site seamstress, Despina, is fantastic! She was so kind and did an exceptional job. Thank you to all of you for providing such a wonderful experience.