This review is for the store in LA (NOT Walnut Creek). Let me start off by saying if you are looking for a COUTURE bridal salon, you've come to the right place. Yes, the dresses are not cheap/extremely affordable, but that is what you should expect when coming to a couture salon. I loved my whole experience here - from the selection process to the staff. Although everyone I interacted with was so lovely, I have to give special attention to Gigi. If you are going as a new customer, book with Gigi!!! She is one of the kindest, most honest, down to earth ladies I've ever met. She seriously made the whole experience PERFECT. I was all over the place with my taste and choices, and she really helped me narrow down what was important for me to have in my wedding dress. Also, a special shoutout to Lara, who did my alterations. She created a wedding wrap to cover the top bodice for my ceremony (I had a strapless dress and wanted to be semi-covered for the ceremony). I cannot say enough about my positive experience here, but just understand the price points here are on the higher end before booking.

I just wanted to put down a note here even though I did not end up purchasing my dress here. Nicole, my stylist, made my experience shopping for a wedding dress so fun and relaxing. She really is a pro, as is everyone in this shop. Ultimately I fell in love with a dress from a designer that Kinsley James does not carry, but if you are looking for a shop with beautiful gowns, go here. I used to be a bridal stylist myself, and I can say that it's all too common to have your experience tainted by stylists who are hurried, who don't listen to your feedback, and who don't respect your budget. Kinsley James and Nicole were fun, respectful, and helpful; she listened to everything I said about what I liked and didn't like, and was just all around pleasant to work with. I didn't feel like I was at a used car dealership - I really felt like a bride having fun! Thank you Nicole! I will definitely be sending my friends your way.

Hands down, I had the best wedding dress shopping experience at Kinsley James in Walnut Creek compared to all bridal boutiques I had visited, even compared to ones out of state. I went to KJ multiple times, and every encounter was great. The overall atmosphere of the boutique, the attentiveness from the entire staff, and the dress & accessory collections they had to offer made a huge difference in my experience for choosing a dress. The quality of the dresses are incredible and surpass any other store I had been to. The owner, Dawn and all the KJ staff are fabulous and truly exemplify customer service. They really listen to your personal preferences and understand your budget; they are not just trying to make a sale. I worked mostly with Tiffany, and she was such a sweetheart. She helped me find the perfect dress for me, made by Rivini. I did not truly understand when everyone had told me "when you know, you know" after putting on the perfect dress until I had experienced it myself. It was actually not the dress I imagined buying, but immediately once I tried it on, I saw myself marrying the man of my dreams in it. It matched my venues and personality exactly.
I also was able to purchase my veil and belt made by Anne Barge at their accessory trunk show. I even found a last minute hair piece there the week before our wedding, and it all came together better than I imagined. I received so many compliments on my dress from all of our family and friends, and I could not have had my dreams come true without Kinsley James!