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Fittings and Adjustments
Tuxedos
Dress Selection

About

On WeddingWire since 2010

Elegance Preserved is a cleaning and preservation service catering to weddings in San Francisco, California, and services the entire nation. They help clean, repair, and preserve your beautiful wedding gowns so you may treasure them in their original state. As San Francisco’s sole member of the Association of Wedding Gown Specialists, they promise to properly hand clean gowns to ensure they are in amazing condition and are determined to exceed all expectations.

Services Offered

Elegance Preserved will only clean and preserve bridal and formal gowns by appointment to ensure everyone’s items receive fair and appropriate care. Their turnaround time averages less than six months, and they receive new inventory weekly. The following clientele may be serviced:

  • Bride
  • Bridesmaids
  • Father of groom
  • Flower girls
  • Groom
  • Groomsmen
  • Mother of bride
  • Mother of groom

Frequently asked questions

What are your price ranges for full-priced wedding gowns?

$500 - $999

Who do you provide services for?

Bride
Bridesmaids
Father of the Bride
Father of the Groom
Flower Girls
Groom
Groomsmen
Mother of the Bride
Mother of the Groom

Which of the following services do you provide?

Appointments Only
Cleaning
Preservation

What is the average turnaround time for a bridal gown?

Less than 6 months

How often do you receive new bridal gowns?

Weekly
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Any other questions?

Reviews of Elegance Preserved

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.9 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.9 out of 5 rating
149 reviews
98% recommend it
  • Quality of service
    5 out of 5 rating
  • Average response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    4.7 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

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Elegance Preserved is highly recommended by multiple customers for wedding dress cleaning and preservation. Reviewers praise the ease of the process, pick-up/drop-off services, and exceptional customer service from the team, particularly mentioning Olivia. The communication is described as excellent, with timely quotes, clear explanations, and updates on the dress status. Customers appreciate the professional handling of delicate fabrics, intricate lace, and intricate beadwork, with results exceeding expectations. The team's attention to detail, ability to tackle tough stains like red wine and espresso martini, and their flexibility in accommodating specific requests are highlighted, making the experience stress-free and highly satisfactory for customers.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Elegance Preserved is highly recommended by multiple customers for wedding dress cleaning and preservation. Reviewers praise the ease of the process, pick-up/drop-off services, and exceptional customer service from the team, particularly mentioning Olivia. The communication is described as excellent, with timely quotes, clear explanations, and updates on the dress status. Customers appreciate the professional handling of delicate fabrics, intricate lace, and intricate beadwork, with results exceeding expectations. The team's attention to detail, ability to tackle tough stains like red wine and espresso martini, and their flexibility in accommodating specific requests are highlighted, making the experience stress-free and highly satisfactory for customers.

Catherine
Catherine O. Sent on 11/12/2023
5 out of 5 rating

Saved from an Espresso Martini

I got married in Muir Woods and then went to a dive bar in the Haight. Elegance Preserved was able to get alllll of that out of my dress and veil! I wore the Mercer dress from Lela Rose. It had dirt on the train from Muir Woods and espresso martini down the front of it from the bar where we had our after party. The dress is made from a fabric that has tiny flowers woven into it. I was really worried that either my dress would be forever covered in brown espresso spots or that the flowers would get damaged in the process of getting the stain out - but miraculously, Elegance Preserved was able to get everything out and my dress is PRISTINE.

I also sent them my Danielle Frankel veil which has a grossgrain ribbon edge. This veil had literally been drug through dirt. They were able to get the dirt out of the veil and were super communicative about what was and was not possible for repairs. There is a single, tiny, pen sized dot that they couldn't get out of the veil. Olivia and the team were so kind and thoughtful and explained that they could keep trying and likely get the dot out, but doing so would risk the integrity of the ribbon edge.

I loved working with them! I highly recommend Elegance Preserved for any brides looking to repair or preserve your dress. The process was so easy - they picked up and delivered my dress right from my front door! It was one of the things I was most worried about initially, but ended up being almost stress free!!
Christina
Christina V. Sent on 12/04/2023
5 out of 5 rating

Restored family heirloom

My sister recommended we try Elegance Preserved to repair and clean my grandmother's wedding gown. It had a strong closet smell and yellowing in several areas. - We didn't have high hopes for the outcome, but Elegance went above and beyond! We are so happy with the results.
The pickup and delivery system makes the whole process so easy and the customer service is super attentive.
Definitely would recommend. :)
Z
Z K Sent on 10/20/2024
5 out of 5 rating

Excellent preservation service!

My tailor initially recommended me to Elegance Preserved and then so did my wedding dress shop. My dress was Saint Bridal Emmett gown and I’m so glad I went with them. My dress had a lot of intricate lace and they did an excellent job with my dress and veil. They are so easy to communicate with, super professional and clear in their services provided, and I really appreciate how easy they made the entire process from start to finish, and their pick up/drop off options were perfect for me after all the wedding errands I had to run. Highly recommend!
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Awards

149
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner

Team

Diane, Coordinator
Diane, Coordinator
Coordinator

Professional Network & Endorsements

3 Endorsements
Trish Lee Bridal San Francisco Trish Lee Bridal San Francisco Wedding Dresses

Personable and timely service. We only send our brides to Greenstreets.

La Soie Bridal La Soie Bridal Wedding Dresses

We recently used Green Streets services for one of our sample gowns from our Private Label and when we got it back, it looked like it was brand new! Sean and his staff are so courteous and friendly, and made the whole process very easy. You can tell that they take great pride in each gown that comes into their shop, knowing it takes a huge amount of trust for a bride to let go of her dress, and we couldn't be more grateful for their expertise to their service. Because of their outstanding work, we are now partnered with them for all our gown cleaning and preservation services.

Nouvelle Vogue Nouvelle Vogue Wedding Dresses

BEST CLEANER FOR BRIDAL GOWNS IN THE BAY AREA. GREAT CUSTOMER SERVICE! Chantal & Saida from Nouvelle Vogue/San Mateo

Preferred Vendors
Trish Lee Bridal San Francisco
4.7 out of 5 rating , 2 reviews
· Wedding Dresses
Nouvelle Vogue
4.9 out of 5 rating , 21 reviews
· Wedding Dresses

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