JamesAllen.com

551 5th Avenue Suite 601, New York, NY 10176 Map · Phone number
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  • Photos & Videos 29
  • About
  • Reviews 1,376
  • FAQs
  • Real Weddings 2

About JamesAllen.com

JamesAllen.com makes it easy to design engagement rings, wedding rings, and bridal jewelry online. 24/7 support is available every step of the way from non-commissioned certified gemologists. Plus, a unique diamond display presents each jewelry design and 200,000+ conflict-free diamonds in high definition 360°.

Services Offered

  • Lifetime warranty
  • 100% money-back returns
  • Free shipping worldwide
  • Free engraving
  • Around-the-clock customer service

Learn more and get started at JamesAllen.com!

In the neighborhood? Visit the Washington, D.C. location or make an appointment at the New York City showroom!

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  • Photos 25
  • Videos 4

1,376 Reviews for JamesAllen.com

Recommended by 96% of couples


4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.8
  • Flexibility 4.7
  • Value 4.8
  • Average response time 4.8

26 User photos

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  • Rebekah

    Rebekah Wallis · Getting married on 01/18/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    In LOVE with my ring

    My fiancé spent a long time trying to find a ring that “was good enough for me.” He ended up designing his own on the James Allen website and it’s perfect! He was able to customize everything. We also ordered the matching wedding band for me which was another great experience!

    Sent on 04/01/2019

    JamesAllen.com's reply:

    Thanks for the review, Rebekah! We're so glad your engagement ring and wedding band are perfect. Congratulations!
  • E

    Eugene · event on: 11/30/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing service, quality, professionalism and value. From start to finish, James Allen had been the best. I will always buy jewelry from here and will refer others to do the same. Best place to buy an engagement ring or loose diamond.

    Sent on 11/13/2017

    JamesAllen.com's reply:

    Congratulations Eugene, and thanks so much for the awesome feedback! We're so glad you had a wonderful experience. If you'd like to pay it forward, you can receive a gift card to James Allen, Amazon, or Sephora by [referring your friends](http://bit.ly/JA-referral)
  • R

    Ryan · Getting married on 08/09/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I love the fact that you can see the diamonds so clearly at the website and the value was competitive. The problem with other websites is they do not give you the wonderful views of the diamonds like James Allen, making a difficult decision much easier. Its actually much easier seeing flaws than through a jewelers loop. The customer service was terrific. I emailed a request that they rush my delivery by a few days so proposal plan could come together. I got an immediate reply saying they would try very hard to accommodate my request. Shortly after they changed the tracking delivery date and the ring arrived exactly when I requested and my fiancé loves it!

    Sent on 04/11/2018

Awards

1376
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2012 Winner

JamesAllen.com FAQ

  • Which of the following services do you offer? Appraisal, Cleaning, Diamond Certification, Insurance, Payment Plans, Ring Sizing, Shipping, Stone Upgrades, Warranties
  • What kind of jewelry do you offer? Antique Engagement Rings, Antique Wedding Bands, Custom Engagement Rings, Custom Wedding Bands, Designer Engagement Rings, Designer Wedding Bands, Handcrafted, Loose Diamonds, Ring Setting
  • What is your average turnaround time for an engagement ring? 1-2 weeks

Real Weddings

Map

  • 551 5th Avenue Suite 601, Suite 601 New York, NY, 10176 See on map
    8778269866 (Phone number)

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