JamesAllen.com Reviews

Reviews
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4.8 out of 5 rating
4.8
Excellent
1,397 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.7 out of 5 rating



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User photos

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Tia Sent on 04/09/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Ordered my rings online and they’re great quality.
Great quality! They have so many options, and sales very often. Would use them again and again.Great quality! They have so many options, and sales very often. Would use them again and again. -
Quality of service
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Jourdan Sent on 08/11/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful Jewelry at a Great Price
Amazing service and very affordable we would definitely recommend James Allen and Jared for your wedding jewelry needs!Amazing service and very affordable we would definitely recommend James Allen and Jared for your wedding jewelry needs! -
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Cassandra Sent on 04/10/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful Rings
My husband and I got both our engagement and wedding rings from James Allen. The quality is incredible, and they have a really lovely selection. We couldn't be happier!My husband and I got both our engagement and wedding rings from James Allen. The quality is incredible, and they have a really lovely selection. We couldn't be happier! -
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Liz Sent on 11/01/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful Ring!
I love the engagement ring my now husband picked out for me!I love the engagement ring my now husband picked out for me! -
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Chanise Sent on 09/25/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent Response
I was a bit skeptical about buying from an online vendor. However, the service I received was timely and exceptional. When I ordered the ring size was in correct. After getting his right size I contacted the vendor through the chat feature on their website and within minutes I was notified the order had been updated with the right size. His ring was exactly 💯 what I ordered and he loves it.I was a bit skeptical about buying from an online vendor. However, the service I received was timely and exceptional. When I ordered the ring size was in correct. After getting his right size I contacted the vendor through the chat feature on their website and within minutes I was notified the order had been updated with the right size. His ring was exactly 💯 what I ordered and he loves it. -
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Shannon Sent on 07/22/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Get your rings here!
Amazing rings!! I love my engagement ring and wedding bands so much! Plus they have fabulous customer service. Highly recommend!Amazing rings!! I love my engagement ring and wedding bands so much! Plus they have fabulous customer service. Highly recommend! -
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Aziz Sent on 06/10/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Get help here
Check for more knowledge =- https://diamdude.blogspot.com/2022/06/debunking-hca-theory-of-girdle.htmlCheck for more knowledge =- https://diamdude.blogspot.com/2022/06/debunking-hca-theory-of-girdle.html -
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Tracy Sent on 08/21/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Awesome group!
Loved this jewelry and the process was so easy and affordableLoved this jewelry and the process was so easy and affordable -
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Allison Sent on 05/24/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful rings and high quality!
My husband and I both got our rings from James Allen and LOVE THEM. They are strong and durable while also being absolutely beautiful!My husband and I both got our rings from James Allen and LOVE THEM. They are strong and durable while also being absolutely beautiful! -
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Lindsay Sent on 08/17/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Classic ring
We ordered my husband the Cobalt chrome™ 6mm Comfort-Fit Satin-Finished Round Edge Design Ring during one of James Allen's sales and couldn't be more impressed with the design and durability of the ring. The ring we ordered ended up being a half size too large but they have a great re-size program that's 12 months long and we were able to send the ring back within that time period. The turnaround was so quick, 1.5 weeks, for the resized ring. We couldn't believe it!
As my fiance has never worn a ring before, we wanted to get him something that he didn't have to worry about scratches or damaging during everyday life. I am also happy to report they allow 1 year for resizing of rings which is really nice if you want to test a ring out in the summer to make sure your swollen finger will still fit the ring.
Overall, it was a super easy process and would recommend to anyone looking for a wedding band.We ordered my husband the Cobalt chrome™ 6mm Comfort-Fit Satin-Finished Round Edge Design Ring during one of James Allen's sales and couldn't be more impressed with the design and durability of the ring. The ring we ordered ended up being a half size too large but they have a great re-size program that's 12 months long and we were able to send the ring back within that time period. The turnaround was so quick, 1.5 weeks, for the resized ring. We couldn't believe it!
As my fiance has never worn a ring before, we wanted to get him something that he didn't have to worry about scratches or damaging during everyday life. I am also happy to report they allow 1 year for resizing of rings which is really nice if you want to test a ring out in the summer to make sure your swollen finger will still fit the ring.
Overall, it was a super easy process and would recommend to anyone looking for a wedding band. -
Quality of service
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Haley Sent on 01/20/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We loved James Allen!
Such an easy process and my ring is absolutely beautiful!Such an easy process and my ring is absolutely beautiful! -
Quality of service
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Jessica Sent on 08/10/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Love my rings
They were really helpful in exchanging our wedding bands when we realized we liked them less in person.They were really helpful in exchanging our wedding bands when we realized we liked them less in person. -
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Meghan Sent on 08/07/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Gorgeous Rings
Both my engagement and wedding ring came from James Allen and I was so impressed and in love with how that came out. I ended up ordering my husband's ring from them too! So happy with the customer service team too!Both my engagement and wedding ring came from James Allen and I was so impressed and in love with how that came out. I ended up ordering my husband's ring from them too! So happy with the customer service team too! -
Quality of service
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Nicole Sent on 07/12/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The most gorgeous ring
I absolutely love my engagement ring. It is so gorgeous and sparkly, I get compliments constantly. They were easy to work with and when my husband decided he wanted a different shape 3 weeks before he was set to propose, they got it to him just in time. I would definitely recommend James Allen. You get better quality for less money because they don't have the overhead a brick and mortar store does.I absolutely love my engagement ring. It is so gorgeous and sparkly, I get compliments constantly. They were easy to work with and when my husband decided he wanted a different shape 3 weeks before he was set to propose, they got it to him just in time. I would definitely recommend James Allen. You get better quality for less money because they don't have the overhead a brick and mortar store does. -
Quality of service
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Ashley Sent on 06/16/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Love my engagement ring
My fiancé purchased my engagement ring from James Allen, and I couldn't be happier. Apparently the first diamond he chose (because you can view pics of your diamond online) came in with a lot of yellow, so he called them in a panic because he needed to get another before the trip he proposed on. They were very nice and helpful and were able to accommodate the exchange and send the new ring in plenty of time. The craftsmanship of the band is beautiful, and the diamond cut is lovely. Highly recommended.My fiancé purchased my engagement ring from James Allen, and I couldn't be happier. Apparently the first diamond he chose (because you can view pics of your diamond online) came in with a lot of yellow, so he called them in a panic because he needed to get another before the trip he proposed on. They were very nice and helpful and were able to accommodate the exchange and send the new ring in plenty of time. The craftsmanship of the band is beautiful, and the diamond cut is lovely. Highly recommended. -
Quality of service
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Lauren Sent on 05/29/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Custom rings
My husband and I looked everywhere to find my style of ring and we couldn’t until we found James Allen. I was able to pick my band and stone and really make it perfect.My husband and I looked everywhere to find my style of ring and we couldn’t until we found James Allen. I was able to pick my band and stone and really make it perfect. -
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Shelby Sent on 05/01/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Dream Ring!
I looked all over for engagement rings and wanted something particular but didn't want my fiancé to spend a fortune! James Allen has the best quality for WAY less than any other jewelry stores! We will definitely be buying our wedding bands from here!I looked all over for engagement rings and wanted something particular but didn't want my fiancé to spend a fortune! James Allen has the best quality for WAY less than any other jewelry stores! We will definitely be buying our wedding bands from here! -
Quality of service
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Rebekah Sent on 04/01/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
In LOVE with my ring
My fiancé spent a long time trying to find a ring that “was good enough for me.” He ended up designing his own on the James Allen website and it’s perfect! He was able to customize everything. We also ordered the matching wedding band for me which was another great experience!My fiancé spent a long time trying to find a ring that “was good enough for me.” He ended up designing his own on the James Allen website and it’s perfect! He was able to customize everything. We also ordered the matching wedding band for me which was another great experience! -
Quality of service
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James Sent on 03/24/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful ring
My wife loves her ring and it is totally unique and custom. The value I got here was amazing excellent priceMy wife loves her ring and it is totally unique and custom. The value I got here was amazing excellent price -
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Agnes Sent on 01/07/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Quality that Sparkles
When my husband and I weren't even engaged yet, he had gotten flustered with the amount of preferences I gave him about my dream engagement ring and wedding band. We had gone ring shopping at malls (e.g., Jared and Kay Jewelers), and nothing was exciting, nor did the price warrant the quality of diamonds. Out of frustration, he searched online for a reputable vendor and found JamesAllen.com. He created/designed options and unsurprisingly showed them to me. Ha! He gave me a stunner that had me staring at the screen for a good minute, and figured out THE SET for me. His points of appreciation: the price of diamonds were reasonable to the quality of them, quick production and delivery, and the package came with a ring appraisal for insurance purposes. It should be obvious that I love the way my rings came out. I mean... it all just sparkles and grasps attention for being simple, yet elegant. Why? 'Cause of the quality.When my husband and I weren't even engaged yet, he had gotten flustered with the amount of preferences I gave him about my dream engagement ring and wedding band. We had gone ring shopping at malls (e.g., Jared and Kay Jewelers), and nothing was exciting, nor did the price warrant the quality of diamonds. Out of frustration, he searched online for a reputable vendor and found JamesAllen.com. He created/designed options and unsurprisingly showed them to me. Ha! He gave me a stunner that had me staring at the screen for a good minute, and figured out THE SET for me. His points of appreciation: the price of diamonds were reasonable to the quality of them, quick production and delivery, and the package came with a ring appraisal for insurance purposes. It should be obvious that I love the way my rings came out. I mean... it all just sparkles and grasps attention for being simple, yet elegant. Why? 'Cause of the quality. -
Quality of service
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Katherine Sent on 03/19/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The entire process with James Allen is convenient, flexible, and completed in a timely manner. The jewelry is extraordinary and the Customer Service team is just wonderful. They explain the processes, answer questions, provide service updates, etc. Shipping is within two business days and well packaged.
I recently completed the warranty services for my engagement ring and wedding bands. I was a nervous wreck mailing from Germany where we live, but JA took care of everything!! They relieved all of my nerves and made the process so easy.
Together, my husband and I have four rings from James Allen and we won't buy from any where else! James Allen has proven themselves to be the absolute best in every aspect and they have earned lifetime clients here.The entire process with James Allen is convenient, flexible, and completed in a timely manner. The jewelry is extraordinary and the Customer Service team is just wonderful. They explain the processes, answer questions, provide service updates, etc. Shipping is within two business days and well packaged.
I recently completed the warranty services for my engagement ring and wedding bands. I was a nervous wreck mailing from Germany where we live, but JA took care of everything!! They relieved all of my nerves and made the process so easy.
Together, my husband and I have four rings from James Allen and we won't buy from any where else! James Allen has proven themselves to be the absolute best in every aspect and they have earned lifetime clients here. -
Quality of service
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Rebecca Sent on 10/13/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I am IN LOVE with this ring. The 3 sided pave band makes it bling while keeping it classy with the main focus on the stone. I can't stop looking at it. My fiance worked with the experts there and they had it shipped to him all within the promised deadline. I NEVER thought my finace would be ok making a purchase of this size online, but he did and Thank God because it is very hard to find a large rose gold selection at local stores! A+I am IN LOVE with this ring. The 3 sided pave band makes it bling while keeping it classy with the main focus on the stone. I can't stop looking at it. My fiance worked with the experts there and they had it shipped to him all within the promised deadline. I NEVER thought my finace would be ok making a purchase of this size online, but he did and Thank God because it is very hard to find a large rose gold selection at local stores! A+ -
Quality of service
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Kristen Sent on 09/12/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I LOVED the help in getting just the right ring - from contacting the JA team and selecting the right sapphire (color was so critical!) to getting the practical details of the order and shipping, everyone was spot on. Thank you so much - I love my ring and the company was wonderful!I LOVED the help in getting just the right ring - from contacting the JA team and selecting the right sapphire (color was so critical!) to getting the practical details of the order and shipping, everyone was spot on. Thank you so much - I love my ring and the company was wonderful! -
Quality of service
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Christopher Sent on 09/04/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I don't know if I can fully quantify just how wonderful this experience was. James Allen not only produces incredible jewelry, but their customer service was phenomenal. They were able to work with me through every step, ensuring that my engagement ring was delivered on time and exactly how I asked. I honestly could not recommend this organization more highly.I don't know if I can fully quantify just how wonderful this experience was. James Allen not only produces incredible jewelry, but their customer service was phenomenal. They were able to work with me through every step, ensuring that my engagement ring was delivered on time and exactly how I asked. I honestly could not recommend this organization more highly. -
Quality of service
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Robert Sent on 03/22/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
To all the men looking to propose:
James Allen is quality, quality, quality. You will be very impressed with 3D images, customer service, and educational info on their website. Many, many quality diamonds to choose from. You can't go wrong. She said yes and absolutely loves the ring. She gets compliments every day. I had her ring custom made and am extremely satisfied with the exceptional value and quality. I am a James Allen customer for life.To all the men looking to propose:
James Allen is quality, quality, quality. You will be very impressed with 3D images, customer service, and educational info on their website. Many, many quality diamonds to choose from. You can't go wrong. She said yes and absolutely loves the ring. She gets compliments every day. I had her ring custom made and am extremely satisfied with the exceptional value and quality. I am a James Allen customer for life. -
Quality of service
Are you interested?
Are you interested?