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JamesAllen.com Reviews

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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
1,401 Reviews
96% recommend it
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  • Montana
    Montana Sent on 09/05/2016
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    My engagement ring is seriously beautiful, even more gorgeous than the online photos show! I'm in love with the simple, yet elegant design of the platinum infinity solitaire I chose!
  • Kendra
    Kendra Sent on 06/04/2015
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    My fiancé and I ordered my engagement ring from James Allen. The staff and service provided was above exceptional, not to mention how elegant and beautiful my ring is. I can not stop staring at it. A special thanks to my customer service representative, Anna....I feel as if we know each other personally, although we've never met.
  • Jourdan Dealy
    Jourdan D. Sent on 08/11/2023
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    Beautiful Jewelry at a Great Price

    Amazing service and very affordable we would definitely recommend James Allen and Jared for your wedding jewelry needs!
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    Nicole M. Sent on 04/01/2024
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    Beautiful, Simple, Lab-Diamond

    My husband got me a lab-diamond per my request. They are WAY less expensive and have the same exact make-up as mined diamonds. My husband got to customize my engagement ring on their website and literally pick between tons of different diamonds (he got to zoom in and compare all sorts of specs, could see all the flaws, etc.).

    This was a much better experience than going to jewelry stores and either getting insulted for requesting a lab-diamond or pressured into buying something overly priced and not as good looking.
  • Cassandra
    Cassandra H. Sent on 04/10/2023
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    Beautiful Rings

    My husband and I got both our engagement and wedding rings from James Allen. The quality is incredible, and they have a really lovely selection. We couldn't be happier!
  • Liz
    Liz Sent on 11/01/2022
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    Beautiful Ring!

    I love the engagement ring my now husband picked out for me!
  • Aziz
    Aziz S. Sent on 06/10/2022
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    Get help here

    Check for more knowledge =- https://diamdude.blogspot.com/2022/06/debunking-hca-theory-of-girdle.html
  • Chanise
    Chanise B. Sent on 09/25/2022
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    Excellent Response

    I was a bit skeptical about buying from an online vendor. However, the service I received was timely and exceptional. When I ordered the ring size was in correct. After getting his right size I contacted the vendor through the chat feature on their website and within minutes I was notified the order had been updated with the right size. His ring was exactly 💯 what I ordered and he loves it.
  • Shannon
    Shannon M. Sent on 07/22/2022
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    Get your rings here!

    Amazing rings!! I love my engagement ring and wedding bands so much! Plus they have fabulous customer service. Highly recommend!
  • Allie
    Allison P. Sent on 05/24/2021
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    Wonderful rings and high quality!

    My husband and I both got our rings from James Allen and LOVE THEM. They are strong and durable while also being absolutely beautiful!
  • Lindsay
    Lindsay B. Sent on 08/17/2020
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    Classic ring

    We ordered my husband the Cobalt chrome™ 6mm Comfort-Fit Satin-Finished Round Edge Design Ring during one of James Allen's sales and couldn't be more impressed with the design and durability of the ring. The ring we ordered ended up being a half size too large but they have a great re-size program that's 12 months long and we were able to send the ring back within that time period. The turnaround was so quick, 1.5 weeks, for the resized ring. We couldn't believe it!

    As my fiance has never worn a ring before, we wanted to get him something that he didn't have to worry about scratches or damaging during everyday life. I am also happy to report they allow 1 year for resizing of rings which is really nice if you want to test a ring out in the summer to make sure your swollen finger will still fit the ring.

    Overall, it was a super easy process and would recommend to anyone looking for a wedding band.
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    Raechel Sent on 08/18/2020
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    High quality

    Made shopping online for a ring easier. Love that they offer lab made diamonds. Amazing customer service made me feel at ease purchasing online
  • Tracy
    Tracy Sent on 08/21/2021
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    Awesome group!

    Loved this jewelry and the process was so easy and affordable
  • Shelby
    Shelby Z. Sent on 05/01/2019
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    Dream Ring!

    I looked all over for engagement rings and wanted something particular but didn't want my fiancé to spend a fortune! James Allen has the best quality for WAY less than any other jewelry stores! We will definitely be buying our wedding bands from here!
  • Haley
    Haley B. Sent on 01/20/2020
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    We loved James Allen!

    Such an easy process and my ring is absolutely beautiful!
  • Rebekah
    Rebekah W. Sent on 04/01/2019
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    In LOVE with my ring

    My fiancé spent a long time trying to find a ring that “was good enough for me.” He ended up designing his own on the James Allen website and it’s perfect! He was able to customize everything. We also ordered the matching wedding band for me which was another great experience!

    JamesAllen.com's reply:

    Thanks for the review, Rebekah! We're so glad your engagement ring and wedding band are perfect. Congratulations!
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    Ryan Sent on 04/11/2018
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    I love the fact that you can see the diamonds so clearly at the website and the value was competitive. The problem with other websites is they do not give you the wonderful views of the diamonds like James Allen, making a difficult decision much easier. Its actually much easier seeing flaws than through a jewelers loop. The customer service was terrific. I emailed a request that they rush my delivery by a few days so proposal plan could come together. I got an immediate reply saying they would try very hard to accommodate my request. Shortly after they changed the tracking delivery date and the ring arrived exactly when I requested and my fiancé loves it!
  • Jessica
    Jessica Sent on 08/10/2019
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    Love my rings

    They were really helpful in exchanging our wedding bands when we realized we liked them less in person.
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    Sarah K. Sent on 07/31/2019
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    Perfect pair of rings!

    We both picked out rings from James Allen and they are exactly as we imagined, beautiful! They arrived exactly when they were expected, no surprises! I would encourage anyone to use them!
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    Andrew Sent on 08/24/2018
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    I purchased my now fiancés wedding band off James Allen and couldn’t be more pleased. I went with the Platinum metal and got a nice diamond. When I received the ring, I got an individual assessment of the ring and was valued at quite a bit more than I paid.

    Customer service is fantastic and is actually 24/7! I’ve emailed them at 2am and have had responses.

    We’ve just ordered he matching wedding band - they were having a 25% off sale so we saved a decent amount of money.

    Bottom line - feel safe and comfortable purchasing your ring here, great quality, beautiful ring, my wife to be absolutely loves it.
  • DVWedding
    Meghan Sent on 08/07/2019
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    Gorgeous Rings

    Both my engagement and wedding ring came from James Allen and I was so impressed and in love with how that came out. I ended up ordering my husband's ring from them too! So happy with the customer service team too!
  • Lauren
    Lauren Sent on 05/29/2019
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    Custom rings

    My husband and I looked everywhere to find my style of ring and we couldn’t until we found James Allen. I was able to pick my band and stone and really make it perfect.
  • Nicole
    Nicole S. Sent on 07/12/2019
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    The most gorgeous ring

    I absolutely love my engagement ring. It is so gorgeous and sparkly, I get compliments constantly. They were easy to work with and when my husband decided he wanted a different shape 3 weeks before he was set to propose, they got it to him just in time. I would definitely recommend James Allen. You get better quality for less money because they don't have the overhead a brick and mortar store does.
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    Allison Sent on 11/12/2017
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    My fiancé chose James Allen after friends of ours had also used James Allen for their ring purchase. I had no idea what I wanted, so I did some looking around and decided I wanted a pave setting with a round stone. I told my now fiancé what I wanted and let him choose the diamond. He did not disappoint! According to him, the whole process was easier than expected. My favorite part about James Allen (I mean, besides the ring, of course!) is the beautiful box it comes in. It is like a presentation all on its own!
  • Ashley
    Ashley Sent on 06/16/2019
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    Love my engagement ring

    My fiancé purchased my engagement ring from James Allen, and I couldn't be happier. Apparently the first diamond he chose (because you can view pics of your diamond online) came in with a lot of yellow, so he called them in a panic because he needed to get another before the trip he proposed on. They were very nice and helpful and were able to accommodate the exchange and send the new ring in plenty of time. The craftsmanship of the band is beautiful, and the diamond cut is lovely. Highly recommended.
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