Our wedding weekend was absolutely perfect and far exceeded our expectations. From the moment we arrived to the moment we checked out, the service was flawless. The staff took care of every detail with such warmth and professionalism, making us feel so well cared for the entire time. Our guests were in absolute awe of the team - the level of attentiveness and hospitality left everyone raving. Between the incredible food, the seamless service, and the beautiful setting, we truly couldn’t have dreamed of a more perfect place to celebrate our wedding.

We booked our wedding reception in the Renaissance Room at the InterContinental and it was an amazing experience. Shay Gordon helped coordinate our event and she was so helpful, supportive, kind, informative and went above and beyond to ensure a smooth process for us and a wonderful wedding day.

My husband, family and I are continuously reminiscing on how amazing their whole team was and how gorgeous the space was. From start to finish they made everything so enjoyable and we truly had the best day of our lives.

On the wedding day, the service was phenomenal. Having our reception at the InterContinental was the best decision we made. From set up, to the dinner service, open bar, clean up, hotel service, and beyond - everything was 5 star.

Thank you Shay and team for everything!

[Photos from The Unfiltered Collective]

Everyone on the team at the Intercontinental was an absolute joy to work with – huge thank you to Tara, Kelley, Emily, Heather, and Andrew in particular, who were instrumental in planning a wonderful event for us! The venue is spectacular, the team went above and beyond to accommodate our preferences and ensure that our vision for the day was realized, and the planning process was collaborative and always constructive. Thank you Intercontinental for everything – couldn’t be happier that we had our event with you!

Having our wedding reception at The Intercontinental Chicago was an absolute dream! From start to finish, working with Tara and her team was flawless. From walk through's to menu tastings to the many questions/requests a bride has, Tara’s attentiveness, dedication, and passion for her industry never faltered as she went above and beyond! Our guests had only positive things to say about their rooms in our wedding block and the dreamy Penthouse Bridal Suite is STILL being talked about by my entire bridal party. Our reception couldn’t have gone any smoother or been more jaw-droppingly beautiful. The Renaissance Ballroom and Tara will forever hold a special place in my heart.

I had an unbelievably positive experience with the InterContinental - I highly recommend! I could go on & on about every great detail! I worked with Tara throughout the entire planning process (~10 months), and Kristen was our banquet manager during the night of the reception. First off, the location is absolutely gorgeous, so no need to bring in lots of rentals, decor, etc. - I was in the Renaissance Room, which speaks for itself and is versatile enough to naturally adapt to intimate or large weddings alike. The hotel itself was a convenient location for guests, but most importantly, since guests were staying in the same hotel as our reception, comfortable shoes, a couple minutes of rest, medications, the baby sitter, etc., were just an elevator ride away from the party. The food was out of this world, rest assured! (Thanks, Chef!)

Tara was the incredible captain of my wedding vendor team. She [generously and patiently] answered my many questions, had a lot of experience and gave me context on what is typical/works best, and brought my vendors on the same page, since many had worked together before. My wedding day was absolutely perfect - no vendor hiccups/people running around late-lost-confused/drama because people are too tired & overreached - none of that! Being at the InterCon was probably the #1 factor in how seamless the day went because of their incredible service/staff & expertise. (#2 factor being the excellence of the other vendors, & #3 being my own quirky penchant for detailed planning + a dose of luck.) The evening of, Kristen kept everything running so smoothly - she was such a warm person that she might as well have fit right in as one of our honored guests! She had the perfect amount of communication that kept us on track so that the service staff and vendors could deliver a first-rate experience to our friends & family. 10/10 would do it all again at the InterCon, & I recommend it to anyone seeking a downtown Chicago venue!

We looked at probably 9 different venues in 7 days both in the suburbs and downtown Chicago. This was too much. The moment we walked into the InterContinental, I knew something was special about this venue. As we checked in with the concierge to meet our tour guide for the day, the bellmen were telling us how beautiful weddings are at this venue and how everyone has such an amazing time and is happy having their weddings there! This was a good sign. Then, it was time for us to meet the catering sales manager who showed us around the venue. From the moment I met Tara Hubbard, I knew I not only wanted to work with her, but I wanted to be her friend! She was so kind and generous with us and helped us finalize every single detail for our wedding in the Grand Ballroom. During wedding weekend, everything the InterContinental did to help us was perfect!!! The suite we stayed in was INCREDIBLE, the staff was AMAZING and we took the most amazing pictures here. You cannot go wrong with choosing this venue!!

Elegant, glamorous and professional in every way. Tara made us feel like we were the most important wedding. She was patient, she listened and followed through on every request. The food at the Intercon is the best wedding food in the city. Their chefs are famous. The venue itself is magic. This is the place to have a dream wedding and Tara will make sure it happens for you. I want to do it all again.

We booked InterContinental Hotel as our wedding ceremony and reception venue for a few reasons: convenient location for our out of town guests, the architectural features of the hotel itself, and the amazing value they offer with their wedding packages. We also loved the privacy the hotel offered our event. Upon doing the walk thru, they explained that our event will have access to the whole floor depending on what ballroom we choose. This prevents any strangers from walking into our event uninvited. My husband is a chef and so our guests had high expectations with what we are serving for our wedding, and most importantly, the quality and execution of the meals. Both of our steaks were cooked perfectly, just as good as it was in the tasting. We were both extremely pleased with their food consistency. I was also very observant of the rest of the staff and they took great care of our guests the whole night. Above all, the service captain was so attentive and helpful, anticipating almost every need we had along the night. We were told that their staff have all been working for the hotel for at least 5 years, some even 15 years!! Therefore, they are very knowledgeable of their weddings and events while remaining passionate with the work they do. Finally, the catering manager was so patient and personable. She made it easy for us to choose the hotel as she highlighted all the details that the hotel had to offer to couples like us. It was convenient to communicate with her and always responded to my emails or voicemails at a timely manner. I highly recommend the InterContinental Hotel Chicago to other couples looking for a city wedding. They will impress you and your guests above your expectations!

My daughter recently got married at the Intercontinental on Michigan Ave. in Chicago. Is was the most beautiful wedding ever and the staff at the Intercontinental helped make that possible. Chris Schmidt was absolutely the best to work with. He took us in like we were family. It was the first place we looked at and nothing else could even come close. Melissa Chavez helped with the booking of all the rooms and making our stay as comfortable as ever. The wedding was three weeks ago and I still have calls coming in from friends and family saying it was the best wedding ever. I have three more kids getting married. If I have anything to say about it, they will be at the Intercontinental.

This is the MOST GORGEOUS PLACE in all of Chicago to have a wedding. Daughter was married Jan. 2019 with the reception held in the Renaissance Room. EVERYTHING from room decor, service, food, hor d’ oeuvres etc. was literally TOP NOTCH!! If you want the BEST OF EVERYTHING you must hold your wedding here. It is expensive but worth EVERY PENNY....... Chris Schmidt is the ‘go to guy’ to work with. He had everything under control. Very organized and professional.
My husband and I have been to a countless number of weddings over the last 40 years from outdoor, traditional and country club settings. This place surpasses ALL BY FAR in EVERY POSSIBLE WAY!! The 5 stars is strictly for the venue itself.
My only two complaints are that my daughter and new husband should have been given a fresh clean bridal suite after all the festivities were over. Instead they were to use the same suite that the bridesmaids, hair designer, makeup people etc. used to get ready in all morning. Was kind of a mess as coats, gloves etc were left behind by bridal party causing unnecessary interruptions to what should have been the couples alone time. Also, we had plenty of ‘overnighters’ staying at the hotel for one or two nights and my husband and I were extremely disappointed with front desk service, and the connoisseur woman. All were very rude and not helpful in any way. This hotel is very confusing enough to get around in with different sets of elevators to get you to the building with your room number, which is never explained, causing many guests frustration. Unfortunately there were many other issues, which I wont get into, that should not have added any irritability to an otherwise perfect day and event. Zero stars for hotel front personnel.