Great wedding planner in New England.

First and foremost, we contracted for three event staff and only two showed up. No reimbursement given despite asking because other people had to do the work.

Additionally, in the contract and in our conversations, it stated that the event staff will set up the tables at the venue with china, silverware, etc. The event staff did not help with this at all. No reimbursement as above.

Other notes;
- We had talked many times about hard alcohol service stopping after cocktail hour but the bartenders served all night.
- The bartenders put out a tip jar despite a generous tip my father made via the online payment. This is low brow.
- We suspect that the bartenders took the hard alcohol with them despite our supplying it. It was no where to be found the next day.
- The bartenders did not follow the sangria recipe written out and left for them. We know this thanks to unopened juice.
- One of the servers mentioned she was only contracted until 8pm when the contract distinctly states 9 hours. She did end up staying the full time thankfully.
- The bartenders did not put out the red wine. It was next to the fridge (as red wine is not refrigerated) and bought in quantities according to your list. When the groom's father asked about red wine, the bartender stated "we are all out" instead of looking for more than the one bottle which had been in a box with the hard alcohol due to space issues.

She was delayed responding to emails, and I took her at her word/apologies. I should've realize and blame myself for not being more careful when looking at prior reviews.

All the one star reviews are correct. Same old story -- wish I had read the reviews before I booked. Excruciatingly uncommunicative and unprofessional. Many excuses ranging from sick friends to time change issues to emails stuck in inbox to computer glitches. She confused me with other clients, sent me weird gifs on "accident" via text. Just weird stuff that makes you go "how is this person a business owner"? Seems to have no self awareness. Took her 5 weeks to respond to questions in an email and didn't even give us the grocery list we asked for when she responded finally. Dragged out our communications (missed ALL our meetings and then would say via text that she was about to send emails which never came) for weeks.13 days before our wedding when we finally pulled the plug on her services, she tried to smooth things over; but, then when I began asking for refunds - she refused to refund us because it was too close to the wedding and that she put work into the grocery list already. Asked her to then send the grocery list since we paid for it and she refused to give us the list (I doubt she even made it in the first place). So out $900 for a head ache. DO NOT USE. -- as an aside, after we realized we were maybe dealing with a scammer, we reached out to other vendors in nh and EVERY SINGLE ONE unprompted said AVOID. They said she pads her own reviews on google and is flakey, wont show up to events, "will take your money and run". If other vendors say you suck, you suck.

I really just recommend staying away! Very unhelpful.

We were working with Ashley and decided to terminate our contract. The explanation why is following, which is exactly what we sent to her. She did follow up with a phone call to try to patch things over, but at this point we were just ready to part ways and unfortunately lose out of over $1,200.

When we signed the contract with the venue, we understood the additional cost of the bathrooms and heat. We were accepting of this because of the other savings we were supposed to be getting. The alcohol was a big deal to us for not only cost savings, but also because we wanted to have our favorite brewery’s beer at our event.

———

Due to the following reasons, we have decided to terminate our contract working with you. We hope that you understand our decision and are willing to refund our retainer due to the extenuating circumstances.

1. Repeated lack of timely communication and provided information (see below for instances)
2. False information on the venue - the Barn does not have bathrooms or heat, which resulted in an added expense
3. Inaccurate budget numbers for catering - After getting quotes from multiple catering companies for drop off services for basic BBQ buffet, the lowest quote I received was over $3,000. You had informed us that a budget of $1500-2000 would be sufficient.
4. Misinforming us that we can provide our own alcohol. After extensive research, we have found that the state of Vermont does not allow this at all. This results in a significant increase in our alcohol budget.


Communication issues:
1. 8/6/21 - requested time to visit the venue, had to follow up on 8/10/21, and again on 8/15/21. Received response on 8/15/22
2. 30 minutes late to venue tour
3. 8/23/21 - requested list of hotels, 8/25/21 - you said you would send the list shortly, had to follow up on 8/31/21. Received list on 8/31/21
4. 8/31/21 - You said you would send over an updated contract. Have yet to receive
5. 9/2/21 - I requested pictures and information of decor. 11/18/21 - followed up on seeing decor and receiving an alcohol shopping list. 11/20/21 - received response promising the alcohol list in the next few days and set up call for 11/28/21. Did not receive a call on 11/28/21, I had to follow up on 11/29/21. Received response but no alcohol list. Followed up on the alcohol shopping list on 12/1/21, received response with follow up questions but no list. Followed up on the alcohol shopping list on 12/3/21. Received shopping list on 12/3/21 after follow up. Scheduled decor conversation for 12/9/21 at 7pm. Received request to reschedule on 12/8/21. Did not receive any follow up to reschedule.
6. 9/28/21 - emailed summary of phone conversation, asking for response, no response. I followed up on 10/13/21, Received response 10/13/21.
7. 1/6/22 - Sent email regarding alcohol legalities, followed up on 1/10/22. Received acknowledgement of the email, but have yet to receive a response.

The one star I HAVE to give is to give Ashley Clay some credit for being able to manipulate numerous clients to keep her business up & running. Not only did Ashley completely drop the ball on the DAY of my wedding, but in the months leading up to and days after as well.

THE LIES – (compulsive liar doesn’t even begin to describe her)
- She led us on thinking she would be at our wedding – she ended up telling the wrong information to numerous bartenders so he showed up late AND to the wrong wedding (not his fault)
- Mixed messaging about responsibilities for supplies (drinkware, storage, bar setup, etc)
- Told us she would send for more ice when ours was late – none ever came
- Per our contract we were to have a call to go over alcohol ‘shopping list’ so we would have enough – call got rescheduled over and over until the WEEK of our wedding – and she told us wrong amounts
- After our coordinator communicated the issues to Ashley, we were promised a call on Monday (8.23) to “make things better” – we heard nothing so I reached out Tuesday afternoon, received a text saying she would talk to us later that night – once again she flaked on the call, citing something that had happened on Sunday – when we finally had the call we agreed on a full refund
- Was told the process will all be started in 24 hours – 48 hours later and no one had heard from Ashley – when I called to ask what happened she started copping an attitude and insinuating that I was lying and she told me 48 hours, adding that she was at bank now and will get me the money in a few hours
- I did get my full refund, but I’m not confident I would have received it if I hadn’t ‘confronted’ her about it

I did get an apology from Ashley, when she was at the bank – “I’m sorry things aren’t instant enough for you.” Thanks Ashley, but I don’t care about instant, I just wanted HONESTY.

I’m sure she’ll have a rebuttal to this review but oh well, we all know the truth. To any brides or part planners, do NOT hire or use Ashley Clay with Eventfully Yours.

She becomes unresponsive as soon as you sign the contract. I went almost one whole month without hearing from her. I tried texting and calling but no response. It was only when I disputed it on my credit card that I heard back

Took our money, then became completely unresponsive to phone calls, emails, messages via social media. It was not until we cancelled the credit transaction that they reached out in a rude manner. Every other vendor we used was wonderful. AVOID!!!