Great wedding planner in New England.

First and foremost, we contracted for three event staff and only two showed up. No reimbursement given despite asking because other people had to do the work.

Additionally, in the contract and in our conversations, it stated that the event staff will set up the tables at the venue with china, silverware, etc. The event staff did not help with this at all. No reimbursement as above.

Other notes;
- We had talked many times about hard alcohol service stopping after cocktail hour but the bartenders served all night.
- The bartenders put out a tip jar despite a generous tip my father made via the online payment. This is low brow.
- We suspect that the bartenders took the hard alcohol with them despite our supplying it. It was no where to be found the next day.
- The bartenders did not follow the sangria recipe written out and left for them. We know this thanks to unopened juice.
- One of the servers mentioned she was only contracted until 8pm when the contract distinctly states 9 hours. She did end up staying the full time thankfully.
- The bartenders did not put out the red wine. It was next to the fridge (as red wine is not refrigerated) and bought in quantities according to your list. When the groom's father asked about red wine, the bartender stated "we are all out" instead of looking for more than the one bottle which had been in a box with the hard alcohol due to space issues.

She was delayed responding to emails, and I took her at her word/apologies. I should've realize and blame myself for not being more careful when looking at prior reviews.

All the one star reviews are correct. Same old story -- wish I had read the reviews before I booked. Excruciatingly uncommunicative and unprofessional. Many excuses ranging from sick friends to time change issues to emails stuck in inbox to computer glitches. She confused me with other clients, sent me weird gifs on "accident" via text. Just weird stuff that makes you go "how is this person a business owner"? Seems to have no self awareness. Took her 5 weeks to respond to questions in an email and didn't even give us the grocery list we asked for when she responded finally. Dragged out our communications (missed ALL our meetings and then would say via text that she was about to send emails which never came) for weeks.13 days before our wedding when we finally pulled the plug on her services, she tried to smooth things over; but, then when I began asking for refunds - she refused to refund us because it was too close to the wedding and that she put work into the grocery list already. Asked her to then send the grocery list since we paid for it and she refused to give us the list (I doubt she even made it in the first place). So out $900 for a head ache. DO NOT USE. -- as an aside, after we realized we were maybe dealing with a scammer, we reached out to other vendors in nh and EVERY SINGLE ONE unprompted said AVOID. They said she pads her own reviews on google and is flakey, wont show up to events, "will take your money and run". If other vendors say you suck, you suck.