Terrible Experience on my wedding day
I hired Events by Adrianna for month of coordination. My wedding was on 7/1/23 from 4pm-9pm.
Throughout the process I was often unsure of next steps and had to frequently email her to understand what needed to be done. They also often delivered things (documents, forms etc.) to me and my vendors later than I was told. She would say “I’ll send you the seating chart by Monday” and I wouldn’t actually receive it until Wednesday/Thursday. On top of this I would constantly have to remind her of details that I mentioned multiple times. This wasn’t a huge deal to me and I planned on recommending "Events by Adrianna" for brides who are pretty chill about the details as I am, but my wedding day was terrible and it put them in the not recommended category for me.
On the wedding day, I showed up for my pre-ceremony portrait session at 2:15pm (1hr & 45mins till guests arrived) and the coordinator team had not set up the welcome table, gift table, dessert table, sweetheart table, no seat covers had been put on the chairs, and the 2 coordinators on sight were still placing eating ware on my 16 reception tables. They had been at the venue for 3 and a half hours at this point (since 11am), but majority of the set up wasn’t done. I labeled all my decor totes with pictures and detailed lists of where everything was, but they hadn’t even opened the totes within the 3 and a half hours they were there. I was not worried nor upset at this point. I figured it would get done somehow. I also notice that the ceremony arch I rented from Events by Adrianna looked nothing like the photo she sent me. I didn’t care enough to point it out, but it was definitely disappointing because it didn’t look as pictured.
After finishing portraits at 3pm, I seen that a large majority of the decor was still not complete 1 hour before the ceremony start time. My parents and bridal party started putting seat covers on chairs as quickly as they could and I, the bride, set up the gift table and dessert table myself as they still hadn't started on the gift table, dessert table, sweetheart table, or welcome table at 3:15pm (45 minutes until ceremony start time). They didn’t even atleast hold guests from coming in so my wedding guests that arrived early came in to an unfinished ceremony space and started helping with the chair covers. (Multiple guests seen me pre-ceremony because of this) I was stressed and frustrated at this point, but was still very kind to the coordinators. Adrianna herself wasn’t present at the venue so I’m not sure if it would have went better with her there, but the two people she sent to my wedding did horribly. It gets worse.
When the lead coordinator came to line us up for the ceremony she had our processional order all wrong and, as there was no time to correct her, I just let it be. (Clear documentation of ceremony order had been sent 2 weeks before the wedding day) We had planned for a sentimental statement to be said as our bridal party members walked out and because she failed to confirm the ceremony order with the dj/mc, the statements were said for the wrong pair and the timing was awkward. I never freaked out or expressed disappointment while at the wedding, but after reflecting, they honestly did a terrible job and many brides would probably say they ruined their wedding. I wouldn't recommend booking with them unless you had assurance it would be better than my day. If anything, all the ladies were nice.