They beautifully cleaned and preserved the dress my daughter wore for her wedding -- which was my wedding gown from 30 years earlier. The dress was in decent shape for being that old, and they took careful care of it to keep it that way. I really appreciate how easy it was to work with them -- they came to our house to get the dress, sent us an estimate, cleaned it and sent us a detailed video of the dress for our approval before preserving it, and then delivered the clean and preserved dress in a box back to our house. Could not be happier!

This was the best decision we ever made. It was expensive, but well worth every dime spent. After reading reviews of some of the nightmares experienced by other brides, my daughter and I decided to go with a very reputable cleaners. So we contacted Dry Clean Baltimore to do the job. We had a number of concerns about the process. The dress was covered with stones and embellishments from the sweetheart neckline, front and back, to the bottom flare out with tiny silk buttons down the back. We had sparklers at the end of the wedding, so the dress had been dragged on the concrete driveway outside the hotel and people had stepped on it multiple times. Added to that was the fact that because the dress was so dirty, my daughter wouldn't bring it to me until a year and a half after the wedding. When Ms. Tenisha Tutt came to my home and saw the condition of the dress, she didn't promise perfection, but said they would do absolutely everything they could to get the dress cleaned. When she called to say the dress was ready, because we were so doubtful, we asked if we could see it before it was packed and preserved. We were not expecting a miracle, but a miracle was what we got! The dress was cleaned and looked like new! My daughter was in tears when she saw it. AMAZING was all I could say. Everyone at Dry Clean Baltimore was extremely kind no matter who we talked to in person or on the telephone. Once the dress was preserved, Ms. Tutt arranged to personally deliver it to my home. She came and reminded me once again of the importance of proper storage. If you are looking for a top rated, professional cleaners to care for your important items, I highly recommend Dry Clean Baltimore. In addition, Ms. Tenshia Tutt deserves a 5-Star rating all by herself for her kindness, understanding, and professionalism. She took the worry and nervousness away from us about this dress. I didn't think anyone could do it, but they did the impossible.

They were amazing with my mother's dress. It hadn't been cleaned since the 80s and they made it look like new - and on a tight schedule, as well! I called them about two weeks before my wedding (totally my fault for procrastinating) and they cleaned and delivered my dress to me before the wedding, no problem. They were extremely kind and patient throughout the whole process, which I greatly appreciate. Well worth the money!

Super professional, trustworthy and convenient! Chris was very responsive and informative to. My dress wasn't overly dirty, but did have some snags and dirt around the bottom area that I wanted cleaned up in case I decide to sell my dress. They were able to clean/repair it all up nicely. My favorite part of their services was the free pick up/drop off! (They were even willing to meet me downtown AND do it on the weekend in order to work with my schedule!).

Hands down the best cleaners I have ever dealt with!

Excellent, responsive customer service. They did GREAT work with my all lace, ballgown Kleinfeld's wedding dress. They even picked it up and dropped it off at my house for me! Dirt on the train was well treated and now barely noticeable or non-existent at this point. I had a TON of spray tan stains in the inside of the dress and along the underarm area, that is all completely gone :) They boxed it up in a nice cardboard box with a window so I can see it whenever I want and they didn't say I wasn't allowed to open the box (like some sketchy places will). They sent me photos of the dress once it was cleaned and let me come and see it in person before they perserved it.
Great job overall! Highly recommended for your wedding gown cleaning and perserving! Fast, friendly, convenient!

I used DryCleanBaltimore.com to clean and preserve my wedding dress. After a lot of research, I decided to hire DryCleanBaltimore.com based on their reviews and customer feedback. I am so happy with my choice! They were professional and provided updates as the dress was being cleaned. I had the option to go and examine my dress before they preserved it. I don’t live close to their office, so they sent me pictures instead. They worked with me on different shipping options after everything was done. I would highly recommend this company. I’ve only provided a handful of reviews after my wedding and this company deserved the recognition.

These guys were great! From the friendly girls we worked with when we first dropped off my dress, to Chris who handled all of our email back and forth, they are all extremely professional and sweet. My gown was a fair mess after our outdoor ceremony and outdoor/indoor reception, but they did a great job taking care of it with before and after pictures, and even drove all the way out to my office on the border of Delaware to deliver. It is definitely not an inexpensive process, but with the great care they take of the gown, and the wonderful customer service, it is certainly worth it to preserve your wedding gown for the next few decades!

Chris is so easy to work with! They did such a great job with my dress, and I would recommend them to anyone wanting to clean and preserve their dress.

I had a great experience with Chris from Schroedl Cleaners. She was always very responsive and accommodating. I had a few issues when trying to get my dress cleaned (such as being out of town when the dress was cleaned and ready) and was able to work something out. I would definitely recommend them to any bride!