We went to Cartier, Harry Winston, Tiffany, and De Beers at Rodeo Drive in Beverly Hills, CA to choose engagement diamond. The arrogant attitude of Cartier's staff is like they are totally uneducated. Their jewelry is no where superior to Harry Winston, Tiffany, and De Beers. But their service is definitely at farmer's market level. No farmer's markets have better service!
On the other hand, Harry Winston, Tiffany, and De Beers all demonstrated a very high and competitive level of service to walk-in customers.
Cartier's style is so so or is like fashion-victim style. Cartier's price is definitely over-priced. Cartier's service is a total turn off.