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Weddings

Auberge at Feather Hill

Pomfret, CT View map
3.0 out of 5 rating
2 reviews

About

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Frequently Asked Questions

Do you have a site fee for wedding receptions at your venue?

Yes

What is the starting site fee for wedding receptions during peak season?

$1,495

What is the starting site fee for wedding receptions during off-peak season?

$1,495

Do you have a site fee for wedding ceremonies at your venue?

Yes

What is the starting site fee for wedding ceremonies during peak season?

$1,495

What is the starting site fee for wedding ceremonies during off-peak season?

$1,495

Which of the following are included in starting site fee?

Bridal Suite
Chairs
Clean Up
Parking
Set Up
Tables

How many event spaces or rooms does your venue offer?

2

Describe your venue:

Garden
Inn/B&B

What kind of settings are available?

Indoor
Uncovered Outdoor

Which of the following wedding events does your venue service?

Ceremony
Reception
Bridal Shower
Engagement Party
Elopements
Rehearsal Dinner

What event services do you offer?

Accommodations
All Inclusive Packages
Clean Up
Get Ready Rooms
Outside Vendors
Set Up
Wifi

What event items are available?

Altar/Arch
Chairs
Dance Floor
Furniture
Tables

What transportation and access is available?

Parking

What months are included in your peak season?

April
May
June
July
August
September
October

What months are included in your off-peak season?

January
February
March
November
December
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Any other questions?

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Rated
3.0
out of 5.0
Recommended by 60% of couples
  • Quality of service
    3 out of 5 rating
  • Average response time
    3 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    3 out of 5 rating
  • Flexibility
    3 out of 5 rating
  • S
    Sharon Married on 09/21/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Responsiveness
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Our wedding at Feather Hill!

    We had a wonderful experience. The feather hill inn was perfect for our wedding between the space, hospitality, and quality of it all we wish to renew our vows there, in the future. Christine's catering recommendation was amazing and we couldn't be happier.

    Thank you again!
    The Capaks
  • Caroline
    Caroline Married on 03/18/2019
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Responsiveness
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Do not book or stay at this property or any others listed by the property owner.

    Like so many of the other recent reviews on Yelp and Google have said, if we could give this rental zero stars, we would.

    My fiancé and I wanted to share the truly upsetting and unsettling experience we had at Feather Hill Inn in Pomfret this weekend. We stayed at the rental property with our wedding party as it was less than 15 minutes from Allen Hill Farm. We think it is incredibly important to share our experience with you all as it truly impacted our mental health and has completely ruined the “day after” our wedding. Thankfully, the actually wedding day was not ruined, just borderline awful.

    Kai Kunz is the property manager of the rental property and from the moment of signing the contract on, it was difficult to get in touch with him. We sent the rental contract on 1/13 and after not hearing back fo over 10 days, I commented on the deposit we paid via Venmo for the space saying, “wanted to make sure that we are all set for 9/15 to 9/18. I sent an email on 1/13 but have not heard back yet.” The only piece of confirmation information I received for our booking was a “yes your all set” via a comment on the Venmo deposit on which I had commented. He refused to answer any emails regarding out stay despite the email being listed as a method of contact.

    When we arrived at our rental on Thursday afternoon, the first thing we noticed was that the number of parking spaces promised was incorrect. In the driveway, in spaces that were supposed to be reserved for the wedding party, sat several (3) broken down or stationary vehicles. The retaining wall near the entrance was fallen down and in the pathway. The hose was unraveled and spread across the pathway to the back of the house. There was a pair of used socks behind a Keurig machine. There was what appeared to be wood chips in our bed the first night. We have photos of all of this.

    All of this, we took with a grain of salt. We had more important things to be focused on!

    But then Friday morning arrived and my fiancé and several of our wedding party tried to shower. The water was lukewarm at best. We thought perhaps the showers needed to be more staggered but we continued to have issues with the water. By 11 p.m. on Friday, when I was ready to shower to prep for my wedding day, the water was ice cold. It was clear that something was wrong with the water heater or gas line or oil .

    I waited until 8 a.m. to contact Kai after more wedding party members tried to shower in the morning with the same ice cold water when turned all the way to “hot” on the dial. He took 90 minutes to let us know that someone was coming out that day to look at the house. By this point, I was 3 hours from leaving the venue and we had multiple wedding party members leave the property and drive to other locations to shower with warm water.

    Kai was condescending and offered suggestion such as “you might have to do shorter rotating showers but workable”. All of this was happening while I was getting my hair and makeup done. At one point, he completely changed gears and claimed that the house was on natural gas lines and that they were “doing work down the road” that impacted the hot water. We searched all of the natural gas providers in the state and according to their websites, that portion of the state does not have natural gas lines. We also reached out to the city of Pomfret about utility work taking place in Pomfret that may affect the address of Feather Hill Inn and received confirmation that the ONLY utility work being done from 9/15 to present was on fiber optics.

    We did not her from Kai again in any way for the remainder of our stay.

    We vacated the property after we cleaned the property, which included putting 4 50-gallon garbage bags and 2 50-gallon recycling bags into my personal vehicle along with my wedding dress and decor, to take away because all 3 trash cans were bursting full. It was listed in the welcome binder that guests were responsible for removing trash from the property if the cans were full but when we arrived, all 3 large, town cans were already full. I asked if there were any other options for trash on Saturday while getting ready and he never answered that question at any point.

    When we returned home, I wrote a strongly worded message to Kai, expecting a partial refund for the multiple short-comings of the property, mainly the lack of hot water and the trash situation. In these messages, he suggested that we did not reach out to him about anything but the hot water (I have a screenshot proving otherwise), that we should have “just asked” and then when I said we were going to pursue legal action, he became hostile and said he was going to as well based on the “condition” of the house. The condition of the house was better than we found it as there was no wood chips in the bed or used clothing left on the kitchen counter/appliances. It felt as if he was threatening to lie to sue us? It made no sense and was incredibly aggressive.

    We were genuinely upset and scared by the hostile responses we received. My now husband and I still feel we were entitled to at least some sort of monetary reimbursement but know we will not receive it unless we involve an outside party (i.e. a lawyer) and that is simply just not worth our time and energy at this point.

    We reached out to every single wedding vendor we worked with this past weekend and told them of our experience so they could warn others about staying far, far away from this property and others owned by the same family.

    Yelp reviews have impact and we hope this review, along with the other negative reviews, will dissuade you and your loved ones from even considering staying here. When we booked, the property was owned and operated by someone else and the reviews were fabulous. You can tell based on the reviews the moment the property changed hands.
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1266 E Main St, Suite 700R Pomfret, CT, 06590
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