I almost hate to rate all five categories with 5 stars, because it seems like maybe I just rushed through and rated everything 5. But, Harvey and Altamont Manor truly deserve all 5 stars in all 5 categories.
Quality of Service:
I can't imagine a better experience with this. Harvey treated my wedding like it was his own daughter's- he gave honest feedback and opinions about everything I proposed to him- which was so helpful since he has tons of insight into the wedding world. I joked with my friends that Harvey is me in a different body- I am always getting teased for being a type-A, OCD, crazy list-maker. He was just as on top of all the teeny details for our wedding as I was, maybe even moreso, which previously I wouldn't have imagined was possible. He is extremely organized and detail-oriented. He will make absolutely sure that every detail for your day is taken care of. He's someone you can trust to just take care of everything without having to check on it. It was a very comforting feeling!
Responsiveness:
The longest I ever waited for a reply to an email or phone call was maybe 6 hours- tops. I think that says it all. Usually he would call me first, because he anticipated the questions I hadn't even thought of yet.
Professionalism:
Harvey and Donna (his wife, who helped take our wedding photos- they are photographers as well as owning the Altamont Manor) were both extremely professional, but not beyond being really friendly. They were professional yet also made us feel as comfortable and close to them as if we were an old family friend.
Value:
Honestly, we fell in love with this venue right away, so we only looked at one other before booking. So I don't have a lot of other estimates to compare it to. But, based on what I've heard from others, and how amazing the wedding was, I feel like the value was incredible.
Flexibility:
I think what sums up Harvey's flexibility most was that he allowed our two pit bulls (who he hadn't met at the time, yet never judged them based on common misconceptions of the breed) to not only be in our wedding ceremony, but also to stay on premises (we didn't want them in the reception room and didn't ask if that would be ok) during the reception so that no one had to leave the wedding to bring them home. I think that sums it up. But, I will say, he was extremely flexible to the point of not compromising the quality of your wedding. I think if we had requested something that he thought would compromise the wedding, he would have explained why he wouldn't recommend it, but then allow us to do it if we still wanted, to a certain point of course. And I would appreciate his opinion because, being so experienced in the wedding business, he would have more experienced opinions than me and would probably think of things I never would.
Overall:
Harvey, Donna, and the Altamont Manor were amazing. I would recommend them to anyone, closest friends and family included. We truly had a great experience there. Through the year and a half of planning, up to the actual wedding day, Harvey made everything so easy, and so perfect. I highly, highly recommend this venue!
Thank you Harvey and Donna! We couldn't imagine a more perfect day!!
Tara & Carmen
About
Tara,
Alisha,
Faith,
