I chose Aaron's Flowers because they are experienced in bouquets and boutonnieres as well as decorations. I paid to have access to all their decorations and supplies. I met with the florist on 2 occasions to explain my exact vision for the flowers and decorations, but noticed she didn't take many notes. She didn't organize her paperwork and the notes that she did take were written on the back of scrap pieces of paper and all over the place. This worried me a little, so I provided copious notes through email to summarize exactly what I wanted. My expectations were not met when it came to the delivery. Our pre-ceremony plans were delayed by one hour and cut short due to the florist showing up late because she went to set up the reception venue first. The officiant's boutonniere was missing, and the flowers on the rest of the boutonnieres were dead by the end of the ceremony (this was approximately 1 hour after receiving them). I requested aisle decorations and windowsill decorations and neither were delivered; when questioned the florist couldn't find that information in her notes. Our reception had many flaws as well. Our cake lady made numerous attempts to coordinate with our florist for the flowers for on top of the cake, but after the numerous unreturned phone calls our cake lady created gum paste flowers instead. The florist was supposed to decorate the cake table and provide a throw bouquet, but neither were delivered. Last minute before the bouquet toss we had to throw together a bouquet from various flowers in the centerpieces. Lastly, and most upsetting, one week after my wedding I saw pictures from another wedding at the same venue by this florist and the centerpieces and decorations at the reception WERE THE EXACT SAME AS MINE. If it hadn't been for the napkin colors I would've thought I was looking at my own reception. It broke my heart to share the same design and flowers with another bride.
