A Serious Warning: Questionable Business Practices and Unacceptable Conduct
I would strongly caution anyone considering this venue for a production, private event, or any type of gathering. Between the questionable business practices, repeated attempts to charge additional fees, and the owner's aggressive conduct, this was one of the most concerning experiences I've had in my professional career.
I oversee multiple productions a month for a fashion company and have worked with countless venues throughout the years. I understand the complexities of managing a space, but what we experienced here went far beyond any reasonable business practice.
From the outset, payment and security deposit discussions were unnecessarily contentious. Once on-site, the owner repeatedly sought additional charges for supposed issues, including demanding we pay to steam-clean a rug in a room our team had never even entered. It felt less like a legitimate rental agreement and more like a constant search for opportunities to extract additional money.
Her conduct toward our crew and talent was equally unacceptable. She was consistently hostile, verbally aggressive, and confrontational. At one point, she entered an area we were shooting in and screamed, "Get the fuck out of here," despite never communicating that the space was restricted. Most seriously, she threw a metal rack at a crew member, with additional incidents involving physical contact with staff.
She also restricted elevator access without warning, forcing our team to carry heavy equipment up and down stairs. When the elevator later became stuck, she blamed us and demanded additional payment to retrieve our equipment.
Despite everything, our team remained professional, respected the property, and left it cleaner than we found it.
When booking a venue, you're trusting someone with your people, your budget, and the success of your event. That trust requires transparency, professionalism, and basic respect, none of which we experienced here.
I don't leave reviews like this lightly, but I feel strongly that others should be aware of what they may be walking into. Whether you're organizing a professional production, corporate function, or private celebration, I would strongly advise taking your business elsewhere.