Santos VIP Limousine 4.6 out of 5.0 4.6/5.0
"Driving you to Happily Ever After"
1105 U S Highway 1 South, Avenel, NJ 07001
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732-596-1100
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Business Info
Services: Transportation
Established: 2006
Employees: 30
Accepts:

 
About
In February 2006, two on New Jersey’s Top Luxury Limousine Services, Santos Limousine Service, Inc and VIP Limousine Service, Inc., merged forming what is now known as Santos VIP, LLC. The owners combined have over twenty seven years of experience serving the Luxury Transportation needs of Weddings, Bachelor Parties, Bachelorette Party's, Birthdays & Night on the Towns. Our ever growing  fleet  incorporates one of largest collections of Rolls Royce’s and Bentley’s in NJ as well as super stretch limousines, mega stretch  SUV’s Limos and Limo Coach Party Buses serving the entire tri-state area including Eastern Pennsylvania. After many successful years our goals are still clear and that is to always provide our ever growing clientele with the newest, most state-of-the-art, meticulously clean, and reliable limousines with consistent on time service at the most competitive rates.  It is our belief that these core values and other little extras can make all the difference between ordinary and extraordinary service.

Portfolio 

Endorsements
Santos VIP limousine is one of the top limo companies in the industry, they have a handsome fleet of cars to choose from and most important they are reliable and affordable. ESP Entertainment endorses Santos VIP and their staff 100%

Frequently Asked Questions for Transportation
What types of cars do you have in your fleet?
Classic Car, Exotic Car, Limousine - SUV, Limousine - Standard, Limousine - Stretch, Motor Coach, Sedan, Shuttle
 
Do you have liability insurance?
Yes
 
Describe your fleet and drivers:
Our fleet consists of Classic Rolls Royce's & Bentley's, Lincoln Town Car Limos ranging from 8 to 14 passengers and Chrysler 300 stretch limos. We also have SUV limos consisting of Cadillac Escalade & ESV, Lincoln Navigator L Series, Hummer H2 and our NEW Infiniti QX-56 stretch limo. For larger parties we have Limo Coach Party Buses that can accommodate 22 to 28 passengers. All of our vehicles are impeccable and are professionally detailed on site ensuring that your limousine arrives in showroom condition.
 
What (if any) amenities are your vehicles equipped with?
All of our vehicles are custom state of the art limousines. We spare no expense in making sure our vehicles stand out from the rest. Interior amenities include mulitiple flat panel screens, high powered audio systems (some with Ipod integration), disco floors and ceilings, stainless steel bars, color changing fiber lighting, exterior and interior strobe lights, DVD player, privacy partition and our exclusive Bridal Emergency Limo Kit? and extra large umbrellas just in case.
 
Describe any special wedding packages you offer:
Unlike most of our competitors our "Wedding Packages" are based on 3 1/2 hours of service for the same price!
 
Do you offer any special group discounts for contracting multiple vehicles?
We offer various discounts for clients reserving more that two vehicles as well as discounts for weddings occurring on Friday's, Sunday's and during the winter months. We also have special pricing for Military, Police and Fire personnel.
 
Is there a minimum amount of rental time that is required?
Our wedding packages are based on 3 1/2 hours of service.
 
Do you offer more than just pickup and drop-off? If yes, what services?
We currently do not offer pick up & drop off service. All of our packages have an hourly minimum.
 
Do you charge for travel time?
We charge a "travel time" fee for services that are at least 1 hour from our office.
 
What is your overtime rate?
Overtime rates for weddings are based on 1/2 hour increments. Rates vary depending on the vehicle.
 
What (if any) associations are you a member of?
Limousine Associations of New Jersey

Additional Questions and Answers

Formally attired chauffeurs.
We do not hire "drivers". Drivers deliver pizza. Your wedding is an important event and you should not entrust such a special day to just to anyone. We employ professional chauffeurs who have years of experience and have successfully completed our in-house training program. These seasoned pros are always on time and act as your personal assistant(s) throughout the day.

Impeccable limousines.
On the day of your wedding your limousine will arrive 15 minutes early, fully detailed and stocked with complimentary champagne and an assortment of premium soda's, iced tea and bottled spring water. All of our limousines, classic cars, exotic limos and limo coach party buses come with crystal stemware and rocks glasses as well as our exclusive Bridal Emergency Limo Kit™ and extra large umbrellas just in case.

The VIP treatment.
We want you to arrive in style so we roll out the red carpet every time you enter and exit the limousine. Your chauffeur will assist the bride with her gown and veil making sure it never touches the ground. Before walking down the aisle your chauffeur will make sure that your bridal party is lined up correctly and "fluff" out the brides dress for her grand entrance. During your ceremony your chauffeur will setup our "Champagne Toast" presentation for your first toast as husband and wife and place "Just Married" signs in back of the bridal car.

Customer Service / Full time staff.
When you reserve your wedding with Santos VIP you are not only renting a limousine but you are also gaining access to a full time staff of knowledgeable professionals that are available to you 7 days a week. Whether it be last minute changes, booking your bachelor or bachelorette parties or inquiring about transportation for your out of town guests, you can rest assured knowing that the Santos VIP team is here to assist you in any way possible.

Money saving discounts.
Weddings are expensive and trying to keep costs within budget can be stressful. Our rates are extremely competitive and should you receive a lower rate from one of our competitors give us a call and we will try to match or beat it! We also offer incredible discounts on limo rentals for your bachelor and bachelorette parties, guest shuttle service and limo service for out of town guests. Please call our office for further details.

Reputation.
This will be one of the main reasons that you will choose any limousine service over another. Santos VIP Limousine has provided limo service for thousands of events and realizes that 85% of our work comes from repeat customers and recommendations. We are also the preferred limousine service at some of NJ’s top banquet facilities and one of the most highly reviewed NJ wedding limo companies on theknot.com and limos.com

Let us put our experience and imagination into making your special day one of the happiest and stress free memories of your joyous day. Give Santos VIP Limo the honor of being your transportation provider on your wedding day and let us roll out the red carpet for you!

Tips and Advice

WEDDING LIMOUSINE PLANNING 101

What Should You Budget For Your Wedding?
This depends on the type and number of vehicles you are planning to rent. Please understand that most limousine services have a rental minimum of 3 hours. Most services do not offer "pick-up" and "drop-off" service as this only consumes 1 hour of time.

Limousines are costly business assets; it is not cost effective for limousine services to offer their service for 1 hour. Typically a 1 hour rental would consume more than 3 hours when considering travel times and vehicle preparation. You cannot rent a hotel room for 5 hours; limo service is similar.  A typical wedding rental package runs from $300 - $900 for 3 hours of service depending on your vehicle preference. Exotic vehicle choices cost much higher. For example, a standard white 8-passenger stretch limousine would rent in the $300-$350 range while an exotic vehicle, such as a Stretch SUV Hummer would rent in the $800 - $900 range - a big price difference!

Risks You Accept When Shopping for the 'Best Limo Price"

Your limousine does not show up. Your parents drive you instead

Your limousine is late. Your 45 minutes late to your ceremony.

A 1989 Lincoln limousine rusting at the seams arrives at your door when you were expecting a 2005 model. Instead of being lavished in luxury, you are embarrassed amongst family and friends.

Because of not being properly trained, your limousine chauffeur exercises poor customer service with your future husband and ruins your special day.

Your limousine breaks down on the freeway during transport to the reception. You and 6 of your bridesmaids are 2 hours late to the reception. Yet, you saved $35.00!

Your limousine service gets into an accident and does not have the proper insurance to cover the damages involved in your injuries.

Your limousine shows up late for your wedding. The groom doesn't get to the church until 1 hour later amongst bewildered and disgruntled guests. Yet, you saved $50.00!

Is Any Of This Worth Saving a Few Bucks?

When should I begin shopping for a limo?
A good time to begin your wedding limo shopping is 6 to 9 months before your wedding date. Delays in your shopping could result in not finding your vehicle of choice. Conversely, most companies do not handle inquiries for service which extend beyond 1 year. To be taken seriously by a limousine service, it is best to begin your shopping duties within a year of your wedding date.

Can my entire bridal party fit in the limo?
Most limousines simply are not big enough to accommodate 12-14 people. Exotic vehicles and Limo Coach Party Buses can accommodate larger parties but are more expensive and limited. When shopping, make sure you specify the number of passengers you want traveling. Although a limo might be designated as a "10 - passenger" limousine, it may be difficult to squeeze 10 adults dressed in formal attire in such limos. Always remember the industry standard 'Take 2 away for comfort'.

Ask About Insurance and Permits
When you are shopping for a limousine service not only should you see what type of cars they have in their fleet but also if they are properly licensed and insured. In New Jersey all limousine operators must be licensed by their respected township or city and carry at all times $1.5 million dollars of liability coverage on all their vehicles. Companies that offer buses with a seating capacity of 14+ are required to carry $5 million in coverage. Make certain that these limits are clearly listed on your contract. Be careful with out of state operators, these companies are required by Law to carry these higher insurance limits as well as Federal USDOT and MCC registrations when they have a service originating in NJ. Unfortunately most of them do not.

Get A Signed Contract for Your Wedding Limo
Having a contract with your chosen limo company is a wise decision which will help avert any problems in the future should your hired service not perform to your expectations. Sadly, many firms do not put their services in writing - you should require it.

Ask About Limo Industry Associations
Companies who belong to industry associations usually must abide by special insurance regulations and service rules. Reputable associations such as the New Jersey Limousine Associations (LANJ) and the National Limousine Association (NLA) are good indications that your service provider does their due diligence. The Better Business Bureau and your local Department of Consumer Affairs is also is a good research source.

"The Limo Got Into An Accident"
Don't be the bride which gets the "The Limo Got Into An Accident" or "We don't have your reservation" story. Cover yourself by getting a signed contract and by shopping smart. Shopping on price alone is dangerous. Some unethical operators do not hesitate to drop a reservation to pickup a better paying fare.

What should we expect to pay for a wedding limo rental?
Most limousines rent between $250 - $850. These rates are based on a three hour package. The majority of limousine companies in the tri state area require this minimum time of rental. Unfortunately, you cannot rent a limousine for 1 hour. The reason being that because of vehicle prep costs, travel times, and chauffeur salaries, a one-hour limo rental is not feasible for most limo services. In high-demand time periods such as the spring time (with proms & weddings) rates can increase.

Do we pay for the limo while we attend our wedding?
You still have to pay for the rental time during your wedding even if you aren't physically using the vehicle. Although the vehicle is not in use, it cannot be used elsewhere; even when there are 2 or 3 hours in between the drop-off and pickup.

Why am I paying a service charge?
The service charge is a percentage (20%) of your total fare that is added in at the time of booking. This charge allows us to properly compensate all team members who contributed to your travel experience. Additional gratuities are completely up to the discretion of the client. At Santos Limousine we truly believe that TIPS should be earned and not saddled upon the client.

What if I need to extend my contracted time the day of the wedding?
Not to worry! At Santos Limousine we understand that even the best planned weddings may need some extra time. On the day of your wedding our reservationists will not book another service for the vehicles you have reserved until 2 hours after your contracted drop off time. By doing this you are guaranteed availability of overtime (should you need to) on your wedding day and don't have to be worried about being "rushed" because of overlapping bookings. Overtime is based on 1/2 hour increments which allows you greater flexibility and the rates are itemized for you on your contract.

When does the time start? Do I have to pay for tolls and fuel?
In most cases the time will begin when we arrive at the pick up location and end when we drop you off at the reception hall. We do not charge for tolls, fuel and/or mileage.

What happens if there is a mechanical problem with limousine on the day of the wedding?
Although we perform weekly maintenance checks on all of our vehicles, mechanical issues can happen and we have contingency plans in place should an emergency arise. These plans insure that a replacement vehicle of the same or greater passenger capacity will be sent with minimal interruption to your day. Our contingency plans are detailed on all service contracts.

Do I need to provide point to point directions to the chauffeurs?
Although some limousine services require you to provide directions, We Do Not! We feel that your are not only renting a top of the line luxury limousine but also hiring a professional that should know how to get to all of your locations. All of our chauffeurs are knowledgeable of the major roadways in the tri-state area and fully map out your itinerary the week before.