Hi Kristy,
I just wanted to tell you thank you for fitting my mom and I into your already busy schedule on Saturday, April 28th. The ladies who did our hair and makeup were prompt, courteous, and professional. They both listened to our thoughts and concerns for our hair and makeup and both turned out lovely for my brother's wedding. I unfortunately cannot remember the name of the woman who did my hair ( I want to say it's Jen?) but I threw her a bit of a curve ball when I asked her to put my exceptionally long hair up in a secured ponytail. She didn't blink an eye or complain about my hair being too long (as SO many other stylists have done in the past). She did a FABULOUS job! My hair stayed in place all day and all evening and I got so many compliments on it. It was exactly what I wanted. I only write emails like this when I am extremely happy with a service because I feel that good feedback is important when someone works so hard to make their business successful. The reasons I feel you are successful are as follows...

You and your team are:

~Prompt

~Courteous

~Professional both in your attitudes and look

~Creative

~Knowledgeable

~Talented

~Friendly

~Efficient

~AND MOST IMPORTANTLY TO ME....You and your team put your clients at ease by not only reassuring us but encouraging us to let you know if something doesn't turn out exactly the way we want it to. You do not take it personally, you just want to please your client and I LOVE THAT. I love that I felt 100% comfortable to make some minor adjustments to my hair and makeup until I felt that it was perfect. I headed to my brother's wedding feeling 100% confident, beautiful, and relaxed. SO THANK YOU AND YOUR LOVELY TEAM!!

You guys are my hair and makeup team from here on out! I will never work with anyone else. Thank you for making the experience so wonderful for my mother and I.