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Sarah
Devoted November 2021

Why isn't Wedding Wire counting all my guests?

Sarah, on October 13, 2019 at 10:42 PM Posted in Account Support 1 8

I just went through and entered all my guests into the WeddingWire guest list tool. I definitely entered 108 guests, but it says I only have 100. Anyone know what would cause this?

8 Comments

Latest activity by WeddingWire Support Team, on October 16, 2019 at 10:33 AM
  • Alisha
    Rockstar April 2021
    Alisha ·
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    I have the same problem and I don’t know why it is doing it. I think you can report it on wedding wire. I just make sure that I keep an accurate count of my guest.
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  • J
    Devoted November 2020
    Jessica ·
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    I have the same problem!

    I even deleted it all and re-entered everyone but it still counting less then are actually in

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  • Jasmine
    Master August 2021
    Jasmine ·
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    The ones that are "missing"...do they happen to be additional guests/plus ones under someone else on your list?

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  • Sarah
    Devoted November 2021
    Sarah ·
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    Yes! Do I need to enter them as individual people?
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  • Jasmine
    Master August 2021
    Jasmine ·
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    No, you don't have to. The same thing was happening to me. What I did was take the person that the plus ones are under and completely take them off. Then I re-added them. When I go to add guest and the box below pops up, I just clicked "add related guests or plus ones" until I was done. For some reason, if I had one person and then added their plus one like another time, it wouldn't count.

    Why isn't Wedding Wire counting all my guests? 1

    Also, make sure that all your guests on your "ceremony" and "reception" match the amount on your "overview" tab if you tend for everyone to appear to both. I hope this helps and works out for you.

    Why isn't Wedding Wire counting all my guests? 2


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  • Alisha
    Rockstar April 2021
    Alisha ·
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    I contacted the weddingwire support team about this issue. They did respond back to me regarding this. They said that they usually respond in 48 hours to try to fix the problem, however they are experiencing a high volume of emails regarding different issues. therefore the response time will be delayed. Eventually they will try to fix the problem. I hope this helps.

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  • Alisha
    Rockstar April 2021
    Alisha ·
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    I am using zola.com to for my wedding. My guest list count is on point to how many guests I have and I compare the two lists two. I also have a hard copy of my guest in my book. I also created a wedding registry with zola.com because it was easier to select wedding gifts that I would like. I hope this is helpful.

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Sarah! We usually see this issue when new Plus Ones have not been added for each guest. When you click the text to add a plus one or related guest, please try to select the 'Add Plus One' with the blue plus icon at the very bottom of the list.

    If you are still having trouble with your Guest List count after trying this, please don't hesitate to reach out to our Support Team at help@weddingwire.com.

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