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PrincessLawrence
VIP June 2018

Where did the gift list go?

PrincessLawrence, on July 10, 2018 at 10:42 AM Posted in Account Support 0 31

I had every gift I got recorded and now I can not find to send thank you's. Where do I find this information now under guest lists?

31 Comments

Latest activity by Jordan & Charlie, on September 1, 2018 at 11:21 AM
  • S
    Just Said Yes August 2018
    Sonya ·
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    I can’t find it either!! That’s how I was tracking all my thank you’s! 😳
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  • PrincessLawrence
    VIP June 2018
    PrincessLawrence ·
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    Same! I’m freaking out a little lol
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  • Munchkin9218
    Master September 2018
    Munchkin9218 ·
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    Where is the paper copy you had that you used to upload into the website? Just go off that?


    ETA: Also didn't you mention you were doing pre printed thank you cards? What is the gift list for if you are sending out the same postcard?

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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi PrincessLawrence! Any "additional notes" you had added to households or guests in your guest list will be in the Notes section under the primary guest.

    Just click on a specific guest and scroll down past the Contact Information section and you'll see where the Notes are:


    Where did the gift list go? 1



    If you had entered this information using the 'gift tracking' feature, then you have received multiple email notifications about the removal of this feature. The first email was sent on 5/15/18 stating that invitiation and gift tracking will no longer be available on or after May 28, 2018 and to export the information ASAP!

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  • PrincessLawrence
    VIP June 2018
    PrincessLawrence ·
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    I don’t have a paper copy for the gifts we got at the wedding. We got checks or cash so as I went though I uploaded.

    And funny how how you remember things. I decided differently. I printed picture ones with blank space to write on if I feel like it
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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Sonya! The invitation and gift tracking guest list features are no longer available. We have sent multiple emails to everyone using these features (starting on 5/15/18) notifying you that this tool would no longer be available and asking you to export the information ASAP.

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  • PrincessLawrence
    VIP June 2018
    PrincessLawrence ·
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    I never read that! I never got an email. And I was just on this weekend and it was still there. I got married June 15 and entered all of it and it was still there. So now what? I’m just SOL?
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  • Munchkin9218
    Master September 2018
    Munchkin9218 ·
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    Not sure Why it would be surprising for someone to remember a point of conversation - especially if its about a subject like thank you notes where people are bound to have strong opinions.


    Sorry you lost your thank you list, but this a wise word to all lurkers to make sure you aren't relying on a website for everything. Always keep a back up paper copy and a file on your drive or computer just to be safe for stuff like this.

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  • PrincessLawrence
    VIP June 2018
    PrincessLawrence ·
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    I guess I will have to go through cards and write down all I got cards from and just write generic thank you. I believe I wrote down most of them. But the more recent ones I have not.

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  • S
    Just Said Yes August 2018
    Sonya ·
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    I never got an email either. I just went back through and checked all my spam and deleted. Nothing.
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  • PrincessLawrence
    VIP June 2018
    PrincessLawrence ·
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    Yes same I checked all the way back to the beginning of May and I have no emails regarding this

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  • PrincessLawrence
    VIP June 2018
    PrincessLawrence ·
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    Lynnie,


    There is no way to get this back? I know I was stupid for not writing down on paper but I didnt write everyone down

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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    I just triple-checked our email send list you were sent the notification emails. The first email was sent on 5/18/18 to the email address on this account from email@emails-weddingwire.com with the subject line "Action Required: Export Your Gift + Invitation Lists"

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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Unfortunately there is no way to retrieve this data, which is why we sent several emails and gave as much notice as possible!

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  • PrincessLawrence
    VIP June 2018
    PrincessLawrence ·
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    Okay thanks. Hopefully I can remember what I got thanks

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  • Snow Queen
    Savvy September 2018
    Snow Queen ·
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    I got emails about exporting any gift and thank you lists but not for invites or todo lists which had all their dates wiped! 67 days to go and my todo list is dateless and missing custom added items...

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  • PrincessLawrence
    VIP June 2018
    PrincessLawrence ·
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    Oh no Smiley sad I didn’t even realize that
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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Snow Queen! Here is a copy of the email that was sent regarding gift and invitation tracking:


    Where did the gift list go? 2


    All of your checklist items should be bucketed into their corresponding date range, and you should not have lost any custom items! If there are specific checklist items you can not find then please reach out to our support team was the specifics at support@weddingwire.com.


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  • PrincessLawrence
    VIP June 2018
    PrincessLawrence ·
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    I guess I did end up writing down 90% of stuff. So it will be easy to figure out the rest. Good thing I did
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  • PuppyButt
    Dedicated June 2018
    PuppyButt ·
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    I have the same issue. Married June 15, still put gifts in after. I just searched my email, no notification about that change. Why would they do an update like that during wedding season? And why not but a banner on the website/guest list telling people this? Yea, I'm SOL as well, and I guess I'm not recommending WeddingWire to anyone else ever again.

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