Where did the gift list go?

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Hi! I responded in another post as well, but I have checked our email send list and you were included on the May 15th notification!

I never got that e-mail either! Very disappointed that this feature went away!!

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Hi Michelle! You were included in the notification emails and I can confirm the email was delivered to the email address you have registered on your WeddingWire account!

The title of the email was "Action Required: Export Your Guest + Invitation Lists" and it was sent from email@emails-weddingwire.com.

I cannot tell you how heartbroken I am about this. I had recorded everything - every detail in that stupid feature. In the middle of planning for my wedding, working full time and traveling for work, I relied on that feature to help me. Some of us just don’t have the ability to write these things down in multiple places and keep every card and piece of paper. You get presents every day from different people and different places - this was the one place that I stupidly used to help me track those gifts. Also, I likely got at least one email a day from weddingwire while wedding planning - mostly sales pitches or reminders for things I didn’t need.

I echo another commenter’s thought of how silly and unfortunate it is that you decided to do this update during wedding season.

I really cannot express my disappointment in learning this and how I will make sure to encourage everyone I know to use the knot.

I'm extremely disappointed Wedding Wire. I never received the email notification that the gift list would be removed from the site

REDICULOUS- Everyone tracked the gifts through this and to just delete it is not fair- won't recommend wedding wire to any friends.... pissed

Wedding wire looks like you pissed a lot of people off. You say we got emails but looks like we didn’t so your system must of had a glitch. I have no been on very much. I know I am married now but I liked reading people’s stuff. I am super upset about you getting rid of it a long with others. Just doesn’t seem right.

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Hi Erica! I just triple-checked our email send list and we emailed you about this change on May 18th, 2018 with instructions to export your gift and invitation tracking information before May 28th. The email was sent from email@emails-weddingwire.com with the subject line "Action Required: Export Your Gift + Invitation Lists".

Well sorry but this is just bullshit. We entered all of our stuff and then were on our honeymoon during this period, checking email wasn't top priority. So now it is all lost. Thank you wedding wire.

Hey, WeddingWire. This is complete and total bullshit. As brides and grooms we receive literally HUNDREDS of e-mails a month requesting us to perform actions. Data erasure is never the solution when you sunset functionality. It is not our responsibility as customers

You could have done so much more to help us here - including providing recurring alerts each time we added a new gift during this period, saving the data into an additional text field for us to reference later, saving off this data to your own servers.

You should be ashamed of yourselves.

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You need to understand that the issue isn't whether or not you sent an e-mail. The issue is that your company used the least effective, lowest effort method of communication available to us as a society. All of this "no, actually we did e-mail you," completely misses the point. WeddingWire should be issuing apologies, not scoring points.