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SierraToBeMull
Dedicated May 2021

what happened to the wedding Website?!?!

SierraToBeMull, on March 4, 2021 at 1:42 PM Posted in Account Support 0 9

I JUST ordered my invitations and put on them to visit my wedding website for details for our virtual wedding and now it's GONE?! I can't update the old one that I spent over 4 years making??? I have to make a new one and PAY FOR IT?!?

ARE YOU KIDDING ME!?!?!

9 Comments

Latest activity by WeddingWire Support Team, on March 4, 2021 at 5:03 PM
  • Michelle
    Rockstar December 2022
    Michelle Online ·
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    WW has a time limit and countless glitches but the forums are great. Most people recommend withjoy.com or wix.com which are both free with no time limit

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  • Chantelle
    Devoted October 2021
    Chantelle ·
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    Omg! I’m sorry to see this. That really sucks. Maybe message support/admin to see if they can extend or something? I am sure they are going to get a lot of requests for that....


    Is it just the custom domain websites, the one people pay for? Or like ALL websites?
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  • D
    June 2021
    Dj Tanner ·
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    I wish I could help you with this but unfortunately I can’t… Because the wedding wire website is frankly garbage. I can suggest you using minted.com‘s wedding website. It has been amazing for me! I even tested it out too and none of our guests should have any issues RSVPing or searching for their names etc.
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  • SLY
    Master January 2022
    SLY ·
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    Oh no!! I'm so sorry to hear about this!! I would suggest contacting customer support and seeing if they would be able to let you make a new one for free.

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  • SierraToBeMull
    Dedicated May 2021
    SierraToBeMull ·
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    I emailed support to see what they can do but man am I HEATED🤬
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  • Kelly
    Dedicated February 2022
    Kelly ·
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    So I guess they are phasing out the old formats and making a new one, which I hate too I had to redo my whole website. But I was still able to access my old one through the link I had created so I toggled back and forth between the two to update the new one. I guess the old ones will no longer be available after 3/16.

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  • SierraToBeMull
    Dedicated May 2021
    SierraToBeMull ·
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    Yeah, I can get to it but I can't update it Smiley sad

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  • Kelly
    Dedicated February 2022
    Kelly ·
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    Yea they won't let you, you have to make a whole new one it's super annoying lol

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hello Sierra,

    It looks like our Support Team has responded to your email. Can you respond to that email and we can answer any questions you have about the new website format. Thank you!

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