Discussions from Account Support

Hello, We are new to this app but notice there are menu options already added in there offering options that we will not even have at the wedding.. I can't figure out how to remove those extra...

My fiancé and I are doing a honeymoon fund instead of a traditional registry. I made one online at Zola, at the suggestion of my sister saying some people would rather do it online then just write a...

Hi there! My fiancé and I have noticed that despite the fact that we added about 273 guest to our wedding wire guest list, it only shows that we have 184 invited. Additionally, if we search certain...

Hello I've chosen the Modern Photo theme for our website, but I can't seem to get rid of the white see through box to be able to see our picture uploaded behind it. When looking at the different theme...

Why does my amazon registry always say pending?? It’s there when I click on the link, but when I go to my WW site, the items aren’t listed?? Anyone else having this issue?

How do I get the guest code? I can’t find it anywhere

Hello - all of a sudden, all the vendors I have been speaking with will say that they are no longer taking replies. They will answer initially and at the bottom when I can type, it just says no longer...

I am trying to figure how how to add names to the rsvp section on my website but it is not coming up for me to enter names. Can someone help please

We realized that our guests were able to choose whatever menu option they wanted. We want to limit our options and exclusively offer the specific food we’ll be serving and delete the rest, but can’t...

Hi, Im trying to build my website for my wedding in the dominican republic, but when I try to add the location it wont find any city/town outside US... am I doing something wrong or is this not...

How are you able to make your website searchable? I have sent out save the dates to guests, and while my URL works, they are unable to search for our website. Any advice is helpful! Thanks!

Hello everyone, I was wondering if anybody knows how to remove the menu section on the rsvp tab on their wedding wire website. One of our guests rsvp'd picking a food item (which he now knows he won't...

How do I connect my registry to wedding wire?

Hi all. trying to add the menu to the RSVP page but having trouble doing so. I was able to select the menu in the guestlist section however i'm trying to add the menu to the actual RSVP page. Can...

I have 2 room blocks that I need to add the booking link to my wedding website that the hotels have provided me. However when I try to add them the space to add the website isn't long enough so when I...

Quick question everyone, how to I get rid of the menu section off of the RSVP part of my wedding website? Thanks in advance!

Is there a way to get ride of the "choose menu" option when having people rsvp?

Is there a way to take the "Need a hotel" option off of the requested information page?

We cant access our actual website, it wont load it just says 504 gateway time-out, not sure if it's wedding wires server thats messed up or something's wrong w our link. Only way I can access is by...

I can't see my wedding website. Neither can any of my guests. It happens on my site and any random couple site I try to get to from the directory. Every website eventually times out. I have guests...