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Futuremrs
Devoted December 2019

Wedding Website Nightmare!!!

Futuremrs, on December 16, 2019 at 5:26 PM Posted in Account Support 0 9

Hi WW Fam! Anyone else wedding website on WW having glitches today? My site is reverting to an extremely old version with incorrect info. I've had soooo many guests call me today. Uggggh!!!

9 Comments

Latest activity by Tamika, on January 3, 2020 at 9:55 AM
  • Corinne
    Beginner November 2020
    Corinne ·
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    I reached out to Technical Support because mine was doing the same thing!!! There is a bug on their website, so they are working on it!!!

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  • Futuremrs
    Devoted December 2019
    Futuremrs ·
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    Thanks Corinne! I reached out too. Oh I’m glad it’s not just my site. Sorry misery loves company 😆 Just kidding! I’ve been getting so many texts uggh. Just one more thing to have to deal with 2 weeks before the wedding.
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  • sweethrtt
    Just Said Yes February 2020
    sweethrtt ·
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    They have not fixed it yet! My wedding website is completely down in chrome.. when i use internet explorer it shows the stock photos and all my information is gone....

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  • Futuremrs
    Devoted December 2019
    Futuremrs ·
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    Same issue here sweetheart. I know it’s so annoying!!!! They keep emailing me saying we’re working on it and apologizing, but it’s been days! Worse part I can’t take my domain that I paid for and use it on a new site, even if I make a new site with wedding wire 😩🤦🏽‍♀️
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  • sweethrtt
    Just Said Yes February 2020
    sweethrtt ·
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    Not a happy camper right now. Why did this even happen?


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  • Futuremrs
    Devoted December 2019
    Futuremrs ·
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    Sweethrtt when I asked why this happened they said they’re unsure. Real comforting, right?! 😆😩🤦🏽‍♀️ Seems to be fixed now. My sites back up and running! Yaay! What about yours?
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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi all, our Development Team has been able to resolve this issue with wedding websites and all sites should be up and running! Thank you so much for your patience while the team worked to fix this issue. Please don't hesitate to reach out to help@weddingwire.com if you have any other questions or concerns.

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  • Rachelle
    Beginner February 2020
    Rachelle ·
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    Hello,

    It's 1/2/2020 and my wedding website is still not loading. Please help.

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  • Tamika
    Expert October 2019
    Tamika ·
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    So that is why I had 2 websites and added them to the Save The Dates and Formal Invitations. I had one for WeddingWire and TheKnot.com because when I started I was having the same issues and it also helps the guests pick and chooses what works for them. It is extra time to go back and forth to update things but is worth it. Everything went fine.

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