Skip to main content

Account Support

Join group

We're here to help! Ask any questions about your WeddingWire account, learn about new features about our website, wedding forum, app, tools and more. Share your feedback with our team.

23,123
Members

Discussions

Sort by:
Last comment
  • Messages
  • Visits
  • Last comment
  • Date
  • Unanswered
Treasure
Registry
Treasure, on November 19, 2020 at 8:40 PM

I cannot get my registry link to hyperlink so guests can click on it and be taken to the registry. Has anyone had this issue? How do I fix this?

WeddingWire Support, Nov 20, 2020 4 68
J
Commercial on wedding attire
Judith, on November 20, 2020 at 5:56 AM

Every morning early spammers of dit products and such are active. Click a post, and when it comes up, in one bottom corner it say flag. click, this pops up click advertising or spam then scroll down...

Jo, Nov 20, 2020 5 367
Jen
Add New Honeymoon Doesn't Work
Jen, on November 15, 2020 at 10:37 AM

When I try to add our honeymoon destination it doesn't show up on the list. So I click Add new destination. Our honeymoon then shows up for a second then disappears. I've done this over and over and...

WeddingWire Support, Nov 18, 2020 2 55
C
How Do i Publish My Wedding Website
Charlotte, on November 15, 2020 at 1:39 PM

When I type my wedding website url in, I always get an “Error 404”. I need my guests to be able to see my website. Is there a “publish” button that I need to click? Most of our guests are from out of...

Charlotte, Nov 18, 2020 5 528
C
Vender deleted message
Carson, on November 15, 2020 at 7:04 PM

Hey all! I tried to go back and look at message between a vender and myself, but they are there anymore- I don’t remember deleting them. Any idea how to retrieve these

WeddingWire Support, Nov 18, 2020 4 249
Jessica
Website issues
Jessica, on November 16, 2020 at 9:03 PM

When I try to change the city on my wedding website through Settings, it doesn’t allow me to select the city in which I want to. I will type in the city’s exact name and then it just tells me to...

WeddingWire Support, Nov 18, 2020 2 258
Sarah
Confused on how to fix engagement date!
Sarah, on November 16, 2020 at 4:45 PM

I just created my account but it has checklist items that say overdue but the dates are before I was even engaged, how do I change this?? It is really stressing me out lol

Erin, Nov 16, 2020 6 3,834
Erin
My date is wrong on my registry but not my homepage
Erin, on July 13, 2019 at 11:32 PM

I don’t know how this is happening but we changed our date and I went into settings and profile and changed the date and hit save then I went to start me registry and it says the old date. How do I...

Jen, Nov 15, 2020 13 856
Dieufaite
Im the groom
Dieufaite, on November 13, 2020 at 4:03 PM

Hi . They have me as the bride and my fiancé as the groom how do i change this. i have going into setting and profile

Victorian Bride, Nov 13, 2020 5 111
Summer
Menu choice
Summer, on November 10, 2020 at 5:38 PM

Is there a way to have your guests select their entree when they RSVP? I have already created the menu options but I can't figure out how to force them to choose if they RSVP yes.

WeddingWire Support, Nov 12, 2020 6 421
Karen
Custom Domain
Karen, on November 10, 2020 at 11:04 AM

I purchased a custom domain but don't see any instructions on how to claim the URL I want. Any suggestions?

WeddingWire Support, Nov 12, 2020 2 178
April
Help!
April, on November 5, 2020 at 7:53 PM

My mom made my invitations and she only put “go to WeddingWire.com” instead of placing my wedding wire link on there ( I made a website ). But when I go on WeddingWire.com to search for my name or my...

WeddingWire Support, Nov 6, 2020 14 606
Lemoya
Website Domain
Lemoya, on November 3, 2020 at 9:22 PM

Hi! I purchased a custom URL and it is not working. Everyone I change it to what I want, it just switches back to the original URL... I emailed but haven’t gotten a response back yet.. I don’t know if...

Kimistar, Nov 4, 2020 1 384
A
Personal website
Anne, on November 1, 2020 at 11:32 PM

Is anyone having a problem with the personal website? I can’t add the city to the accommodations page

Anne, Nov 3, 2020 2 44
Cory
Registry on website
Cory, on November 1, 2020 at 5:26 PM

Hi!! I need major help. I cannot get my registry to show up on my wedding website to save my life. We are using Amazon (which is one of the choices on the app) it will not upload. Then we are also...

WeddingWire Support, Nov 2, 2020 2 384
Elyssa
“Real Wedding”
Elyssa, on October 31, 2020 at 4:19 PM

Has anyone else submitted a real wedding and not heard back? I submitted mine and received an email literally days later that it was approved and they just needed me to choose a horizontal photo...

Katie, Nov 1, 2020 1 425
Holly
Plus One Settings
Holly, on October 29, 2020 at 10:17 PM

Does anybody know if there is a setting which allows guests to add their own plus ones instead of having to enter each plus one myself?

Molly, Oct 31, 2020 3 384 1
Dorothy
No Update from Help Support - Trying to get our wedding website running
Dorothy, on October 26, 2020 at 10:16 AM

I have been following-up with the help support about my issue. It has been 12 days since I purchased the website, and 13 days since I brought up this issue. I have given timestamp based on my online...

WeddingWire Support, Oct 30, 2020 3 97
Kayla
App is not friendly
Kayla, on October 28, 2020 at 12:30 AM

Anyone else having IMMENSE trouble with this app?!?!?! I want to add an expense but it won’t let me add a stupid decimal in the price when that’s how much it was!! And it’s SO hard to navigate the...

WeddingWire Support, Oct 30, 2020 6 104
Jamie
Wedding Website Help
Jamie, on October 26, 2020 at 3:43 PM

Has anyone had problem with their wedding website, I created mine, but you cannot search me or my fiance's name and find our website

Tonya, Oct 26, 2020 2 92
WeddingWire celebrates love ...and so does everyone on our site! Explore how we embrace diversity

Groups

WeddingWire article topics