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Just Said Yes September 2024

Guests cannot find my website.

Mercedes Hicks, on November 27, 2020 at 6:01 PM Posted in Account Support 0 5

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I'm having an issue with my website. My guests can only access it through the sharable link. And not by searching our names. Hopefully I can get some help on this as I just released my website to the guests and I need it functioning.

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5 Comments

Latest activity by WeddingWire Support Team, on November 30, 2020 at 2:03 PM

Master October 2020
Yasmine · on November 27, 2020 at 6:05 PM
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I think that this is just an issue with WeddingWire. I've had the same issue as well as other users. I ended up switching to Zola for my wedding website
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Master April 2021
Mrs. Spring · on November 27, 2020 at 7:54 PM
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You may want to choose a different website platform
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Master April 2021
Michelle · on November 27, 2020 at 7:57 PM
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I’ve seen this from a lot other people on this website. I’m having issues with The Knot & my guests not being able to access the honeymoon fund. Will probably switch to Zola.
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Devoted July 2021
Ty · on November 28, 2020 at 11:19 AM
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I use Zola as well, and purchased a domain to make it easier for the guest.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on November 30, 2020 at 2:03 PM
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Hello Mercedes!
I'm sorry for any inconvenience that this may have caused! We are experiencing an issue with our website search function on the WeddingWire homepage.
Our Development Team is aware of the issue and working to fix it as we speak, however, I do not have a timeline for the issue. In the meantime, we always recommend that you provide your guests with your direct wedding website URL to avoid any confusion!
Thank you so much for your patience while our team works to resolve this issue.
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