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Savvy November 2020

Wedding wire website

Leighann, on November 12, 2019 at 4:24 PM Posted in Account Support 0 2

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Haaaallllpppp.....
Ok so we have a venue we've picked. It's even listed on this website. When I go to set up the online portion of the website it lists our venue with being in nahant. Which it's not. It's in topsfield... Not even slightly close to each other. It keeps telling me that topsfield isn't a place...... BUT IT IS. HOW THE HECK DO I CONTACT SOMEONE. I CAN'T EVEN FIND ANYTHING TO GET ACTUAL HELP. I can't list the website online until things are listed correctly. I want to throw my phone I'm getting beyond frustrated.

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2 Comments

Latest activity by WeddingWire Support Team, on November 15, 2019 at 4:55 PM

Super October 2019
Brianna N · on November 12, 2019 at 4:57 PM
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I would recommend using another site for your wedding website. Wedding wire is awesome for so many things but not so much when it comes to this. I used the Knot which is awesome, and I have heard great things about Zola as well.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on November 15, 2019 at 4:55 PM
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Hi Leighann,

We’re sorry to hear you’re having trouble, planning a wedding is stressful enough without the location not populating!
Please reach out to us at help@weddingwire.com where we can work on adding Topsfield for you.
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