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Nadia
Savvy June 2019

Wedding Wire Invitations - How to Send

Nadia, on November 8, 2018 at 10:59 AM Posted in Account Support 0 22

Does anyone know how to actually send the invitation on wedding wire? It's weird because I was able to do this a few weeks ago and now I am trying again and can't seem to find the options I had before. Or I am forgetting how to do it but literally tried for 1.5 hours. I go to "Guest List" and the only option I see when I click on Message Guests is "Request Address". Not sure why it doesn't have the option to send invitation. I tried googling and youtube and can't figure it out!I would hate to have to use something else because I already have all the guests in here with all their information + email addresses. Thanks!!

22 Comments

Latest activity by Maurice, on January 12, 2020 at 12:51 PM
  • Victoria
    VIP October 2018
    Victoria ·
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    Not sure what you mean about sending the invitation, but you used to be able to mark who you sent an invite to. They took that functionality away
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  • Btbride
    Super August 2019
    Btbride ·
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    I'm not sure you can send your invitations through this site.

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  • Nadia
    Savvy June 2019
    Nadia ·
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    Wel I was actually able to send it to myself a few weeks ago where I got an email with our photo directing everyone to our website to rsvp there. But I am no longer seeing that as an option :/
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  • Nadia
    Savvy June 2019
    Nadia ·
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    I got an update after contacting them and the option is down right now as they are having issues but will be fixed.
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  • Nadia
    Savvy June 2019
    Nadia ·
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    I think you can still mark this - or at least I was able to last night. I could mark attending, pending, etc. Let me know if you need help. But, I contacted support about sending the invitation and they said that option is down right now -_-

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  • Betty
    Just Said Yes October 2019
    Betty ·
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    Did you ever figure out the problem. I am having the same problem now. Seem like Nov to April is a long time to have the option down

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  • Nadia
    Savvy June 2019
    Nadia ·
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    Hi Betty! So the problem actually went away after I want to say a few weeks. I contacted the customer service and they said they were having an issue and could not tell me how long it would take. But it did take a few weeks. After that time it was fine for at least a few months. I also noticed last week that the functionality went away to send the online invitation. My assumption is that it will be fixed in a week or so. Luckily I had already sent out most of my invitations but there were a few more people I needed to add or a few people who never received. Last week I just sent them the link and had them RSVP on the site. Hopefully it gets fixed soon so you can send out your invitations!!

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  • Nadia
    Savvy June 2019
    Nadia ·
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    So basically, if you want to send out invitations now through wedding wire, I guess your only option is to provide them with the link and have them find their RSVP. But that would require you to reach out to them first. Or maybe wait a few weeks. Best of luck!!

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Nadia! Our Development Team has been working on an issue with that feature for a few days, however, we hope to have it back up and running shortly!

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  • L
    Just Said Yes September 2019
    Lauren ·
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    Hello, I'm having trouble sending anything. I tried doing it through the request RSVP link, but it stays grey-ed out (not able to click) once we filled in the information. Can you please let us know when this is up and running again? Thank you!

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Lauren! Our Development Team is aware of this issue and are working to fix it! Please don't hesitate to reach out to our Support Team at help@weddingwire.com so we can keep you updated!

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  • Nadia
    Savvy June 2019
    Nadia ·
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    Just FYI I think it took about a few weeks for them to fix it last time :-/

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  • Eric
    Just Said Yes October 2019
    Eric ·
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    Are we able to send the invite now? ...... one month after ...half an year after the first found

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  • Nadia
    Savvy June 2019
    Nadia ·
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    Hi Eric. I am not sure if they changed their website or not but I no longer even see an option to email the invitation. Before, there was a button on the top left hand corner and when you clicked on it, you could see the email option was not working BUT, not it is not even there! I have no clue.. but I am about 1 month out from my wedding so if someone asks me for information or to email them the invite again, I just send them the link... since that is all I can do now. I think if you want to use wedding wire for invitations, I would recommend using a different site unless you are routing everyone to the website. But you would need to email them or send them another invitation to provide them with the link which is a bit of work.

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  • M
    Just Said Yes September 2019
    Malia ·
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    I was able to send invites a few months ago but now the feature is no longer there. When will it be back?

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Our Development Team is working on an issue site wide within the Online Invitations feature, so it has been disabled while they work on it. We do not have a timeline for the issue!

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  • Gary
    Just Said Yes November 2019
    Gary ·
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    Is there any update to this? I am very dissapointed that I might have wasted time using your site to build a guest list when I cant even invite folks using thier contact info I populated for them.

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  • Jessica
    Just Said Yes April 2024
    Jessica ·
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    Please update

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  • Doug
    Just Said Yes January 2020
    Doug ·
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    Any update on this?

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  • Jessica
    Just Said Yes April 2024
    Jessica ·
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    Hi all


    If it helps and you already populated the site, a way I found around it was to make a wedding invite on another program like Paperless Post. From there, on that invite you create a hyperlink to RSVP (quite easy to do), and direct it to the RSVP page of your wedding website. Then it works as if you sent it from there, they can RSVP, put in dietary requirements, feeds into your seating chart and so forth. Obviously would be preferable if they fixed it, but seems like it's been months, so second option is what I am doing! Smiley smile

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