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Just Said Yes May 2021

Wedding Wire gave away my domain name before it expired and after i paid to renew it!

Jeramie, on May 10, 2021 at 6:20 PM Posted in Account Support 0 5

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Wedding Wire gave away my domain name before it expired and after i paid to renew it! 1

Wedding Wire gave away my domain name before it expired and after i paid to renew it! 2

What is up with this!? According to my app, our domain name does not expire until May 12th, and I paid to renew it TODAY, May the 10th. When I go to our domain loveatfirsthike.com it takes me to SOMEONE ELSE'S wedding page!! This is the domain listed on all of our invites! My blood is boiling and I have no idea what to do about this.

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5 Comments

Latest activity by Jeramie, on November 29, 2021 at 12:40 PM

Devoted July 2021
Richaelyn · on May 10, 2021 at 7:55 PM
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Wow that’s horrible. Maybe call and talk to WeddingWire?
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Just Said Yes December 2020
Ladeitra · on May 10, 2021 at 8:23 PM
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The same thing happened to me! My domain was set to expire. I made the payment, but the domain still expired. Did you ever get this issue fixed or get your money back? I need to to know who to contact.
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Just Said Yes May 2021
Jeramie · on May 10, 2021 at 9:22 PM
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This just happened today, so I'm waiting to hear back from Wedding Wire, I sent an email to their help email contact. I'll keep everyone updated on what happens.
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Savvy June 2022
Taylor · on November 29, 2021 at 11:27 AM
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This happened to me today. I paid for the renewal and it appears that my domain was not actually renewed. Has anyone had any luck resolving this issue?
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Just Said Yes May 2021
Jeramie · on November 29, 2021 at 12:40 PM
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No, unfortunately WeddingWire was completely incompetent. I was never able to get through to a human via phone, and never got a return email or support reply to this post. I would definitely not recommend WeddingWire as a domain host to anyone, better off using GoDaddy.
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