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Teresa
Super September 2018

Wedding Wire app notifications

Teresa, on July 18, 2018 at 12:17 PM Posted in Account Support 0 7
Hello everyone! I have never seen a notification on WW before show in my app. I logged in via email from a response notification and all of a sudden I have over 300. What are they and how can I check them?

Wedding Wire app notifications 1

7 Comments

Latest activity by Jo, on August 17, 2018 at 11:07 AM
  • Tpatb
    Master August 2019
    Tpatb ·
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    Okay you’re on your phone, so click on “my day” at the bottom left. At the top left there will be a gear symbol..click on that to get to settings. From there, there will be a header towards the middle that says notifications & you can unselect receiving them.

    From the computer once you get an email, open it & scroll to the very bottom. In small underlined print you will see “unsubscribe from forum email” or whatever it may be. Hope this helps!
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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Teresa! Make sure to check our vendor messages first, but besides those the notifications would be for forum activity. You can manage your push notifications in the app by clicking on the gear icon to open your settings, then scroll down to the notifications section!

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  • Teresa
    Super September 2018
    Teresa ·
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    Thank you, I ended up deleting the app from my phone and reinstalling it. Much better!
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  • Sharon
    Just Said Yes March 2019
    Sharon ·
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    This is not answering my question. I want to delete activity
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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Sharon! Opening the app should get rid of that notifications counter! Can you tell me a little bit more about what you're trying to do?

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  • Korynn
    Dedicated November 2020
    Korynn ·
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    I am also having this issue. I have read every forum i participated in, have no messages, but the notification bubble is still there. Super tempted to just delete the app and not re install it.
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  • Jo
    WeddingWire Administrator May 2015
    Jo ·
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    Hi Korynn! I'm sorry you're thinking of getting rid of the app. If you're liking other parts of the app but hating the notifications you can switch those off by turning off the types of notifications you don't want. That can be done from the app's settings.

    Wedding Wire app notifications 2

    I can also help you clear out the notifications that are currently displaying for you - I have more details with screenshots over in this other related discussion, if you need them Smiley smile

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