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marvelous_mimi
Beginner April 2020

Wedding Website rsvp not working!

marvelous_mimi, on January 10, 2020 at 12:05 PM Posted in Account Support 0 8
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I created my wedding website here over a month ago and the RSVP section absolutely doesn't work. I even sent a message to support and haven't heard anything back. I'll be sending out our physical invitation next week, I wish this stupid site would do what it's supposed to.

8 Comments

Latest activity by WeddingWire Support Team, on January 13, 2020 at 10:16 AM
  • Rachelle
    Beginner February 2020
    Rachelle ·
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    I am having the same issue and I got some excuse from support about using the 1.0 and 2.0 versions. I double and triple checked my website and everything was working until a few days AFTER I mailed my invitations. So now I am having RSVP nightmare's.

    And the search function isn't working so guests can't even look for me by name.

    What a nightmare!!!!!!


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  • Kelsie
    Devoted March 2020
    Kelsie ·
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    I had the same issue! I didn't have a lot of time to order rsvps, so I went on to etsy and got a $5 digital download and printed them myself. Turned out perfectly!
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  • marvelous_mimi
    Beginner April 2020
    marvelous_mimi ·
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    Ugh that's so annoying! I'm going to be sending physical RSVPs out now since this website is kinda unreliable now.

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  • Natalie
    Devoted January 2021
    Natalie ·
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    I'm so sorry you're dealing with that! I have my wedding website on Zola with RSVP but I haven't sent invitations. Could you include an enclosure/rsvp card instead?

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Miriam! I'm so sorry you are having trouble with your RSVP tool. I didn't see any emails in our system from the email address on your account. Did you reach out to us at help@weddingwire.com? You can also send us a direct message, we would be happy to help!

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  • marvelous_mimi
    Beginner April 2020
    marvelous_mimi ·
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    Hi WeddingWire Support Team,

    I messaged you 12/19/19 @ 11:08 AM, it was sent to WeddingWireSupportTeam on this website, i didn't send an external email.

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  • marvelous_mimi
    Beginner April 2020
    marvelous_mimi ·
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    That's what I'm doing in case the site doesn't fix itself in time.

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi marvelous_mimi!

    We've responded to your direct message. Please take a look and if you have any additional questions, please reach out to us at help@weddingwire.com.

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