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Beginner April 2020

Wedding Website rsvp not working!

marvelous_mimi, on January 10, 2020 at 12:05 PM Posted in Account Support 0 8

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I created my wedding website here over a month ago and the RSVP section absolutely doesn't work. I even sent a message to support and haven't heard anything back. I'll be sending out our physical invitation next week, I wish this stupid site would do what it's supposed to.

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8 Comments

Latest activity by WeddingWire Support Team, on January 13, 2020 at 10:16 AM

Beginner February 2020
Rachelle · on January 10, 2020 at 12:48 PM
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I am having the same issue and I got some excuse from support about using the 1.0 and 2.0 versions. I double and triple checked my website and everything was working until a few days AFTER I mailed my invitations. So now I am having RSVP nightmare's.
And the search function isn't working so guests can't even look for me by name.
What a nightmare!!!!!!
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Devoted March 2020
Kelsie · on January 10, 2020 at 1:33 PM
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I had the same issue! I didn't have a lot of time to order rsvps, so I went on to etsy and got a $5 digital download and printed them myself. Turned out perfectly!
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Beginner April 2020
marvelous_mimi · on January 10, 2020 at 1:36 PM
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Ugh that's so annoying! I'm going to be sending physical RSVPs out now since this website is kinda unreliable now.
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Devoted January 2021
Natalie · on January 10, 2020 at 2:37 PM
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I'm so sorry you're dealing with that! I have my wedding website on Zola with RSVP but I haven't sent invitations. Could you include an enclosure/rsvp card instead?
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WeddingWire Administrator March 2023
WeddingWire Support Team · on January 10, 2020 at 2:58 PM
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Hi Miriam! I'm so sorry you are having trouble with your RSVP tool. I didn't see any emails in our system from the email address on your account. Did you reach out to us at help@weddingwire.com? You can also send us a direct message, we would be happy to help!
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Beginner April 2020
marvelous_mimi · on January 10, 2020 at 5:07 PM
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Hi WeddingWire Support Team,
I messaged you 12/19/19 @ 11:08 AM, it was sent to WeddingWireSupportTeam on this website, i didn't send an external email.
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Beginner April 2020
marvelous_mimi · on January 10, 2020 at 5:07 PM
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That's what I'm doing in case the site doesn't fix itself in time.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on January 13, 2020 at 10:16 AM
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Hi marvelous_mimi!

We've responded to your direct message. Please take a look and if you have any additional questions, please reach out to us at help@weddingwire.com.
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