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Britini
Devoted September 2018

Wed Social App

Britini, on July 30, 2018 at 6:44 PM Posted in Account Support 0 16
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Hey, I just saw the notice that Wedding Wire's Wed Social app is going away a few weeks before my wedding... Is it just being permanently deleted or do we know of any plans for an updated app in its place? If not, I guess I could just use a hashtag...

16 Comments

Latest activity by Private User, on December 14, 2020 at 12:08 PM
  • Tpatb
    Master August 2019
    Tpatb ·
    • Flag
    Permanently deleted. They advise you to download/back up everything by Sept. 1. Wedpics is another free alternative, but yes you could always just do hashtag only.
    • Reply
  • Britini
    Devoted September 2018
    Britini ·
    • Flag
    Thank you for the information and advice!
    • Reply
  • Shonda
    Expert February 2019
    Shonda ·
    • Flag
    Wait a minute... I just got back on (was a little frustrated and took a break from all things wedding related). WWis going aeay completely? Or just the forum part?
    • Reply
  • Tpatb
    Master August 2019
    Tpatb ·
    • Flag
    View Quoted Comment
    No lol not wedding wire. Wedding wire has a photo sharing app called “wedsocial” ..wedsocial is being discontinued as of September 1
    • Reply
  • Shonda
    Expert February 2019
    Shonda ·
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    View Quoted Comment
    Oh Ok. I was like nnnooooooooo 😂 but thank you. I didn't even realize the typos in the prior post, complete shock took over. Lol
    • Reply
  • Saydee
    Super August 2019
    Saydee ·
    • Flag
    I keep seeing this but haven't gotten any notification. We'd social is also up on my wedding site. Is there a link that can tell me what's going on?
    • Reply
  • ThatGirl
    Super January 2019
    ThatGirl ·
    • Flag
    There are other (paid) options too... we signed up for Veri. I’m not sure if there are extra features or not with the paid option, but I hadn’t seen the free one and it wasn’t that costly. One thing I would watch for on anything free is ads and security. You want your guests to feel safe. My guests would never use a hashtag- it’s not our generation, so I’m hoping this will be something they can wrap their heads around easier.
    • Reply
  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
    • Flag
    View Quoted Comment

    Hi Mercedes! If you go into your wedding website editor and click on the page for your WedSocial photo feed, you'll see a big pop-up with the notification:


    Wed Social App 1


    I believe there are also additional notifications within the WedSocial app itself!

    • Reply
  • Q
    Just Said Yes September 2018
    Quintin ·
    • Flag

    I am very confused now, Today is 9/20/2018 and the app is still working and I have not seen any type of notifications, our wedding is in 9 days and before I push this app to all of our guest I wanted to make sure that it will still be working. Anyone have any info???


    Thanks,

    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
    • Flag
    View Quoted Comment

    Hi Quintin! While the app was not removed from your mobile device, it is no longer available to download in the app store, I'm sorry for the inconvenience!

    • Reply
  • A
    Just Said Yes September 2017
    Aimee ·
    • Flag
    View Quoted Comment
    I was away on our honeymoon this August 2018 when I was experiencing issues accessing our WedSocial app. Unfortunately didn't get the notification to backup/download our photos from the app before Sept 1, 2018. How can we access the hundreds of photos previously uploaded to the app by our guests? Please tell me there is a solution, would love some advice from the WeddingWire support team!
    • Reply
  • jnsangel4life
    Dedicated May 2018
    jnsangel4life ·
    • Flag

    Does anyone know if there is a way to retrieve our photos? I din't know this until just now and i didn't take my photos off of it!! "/


    • Reply
  • jnsangel4life
    Dedicated May 2018
    jnsangel4life ·
    • Flag
    View Quoted Comment

    This is unfortunate! Some of my best photos were on that app. I was married in May and just didn't think about the app disappearing, therefore didn't rush to download my photos. It's bs they didn't send our emails or something. I know I never received one.

    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    View Quoted Comment

    Hi there! Unfortunately, the WedSocial app was removed a few months ago and there is no way to retrieve that old data. I recommend that you check all of your email folders for the email that is associated with your account, including 'Spam', as we sent users multiple emails encouraging them to export their data before the app was removed! I'm sorry for the inconvenience!

    • Reply
  • Private User
    Just Said Yes August 2015
    Private User ·
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    View Quoted Comment

    I never received any emails either. I'm just realizing this two years later, but it's more than an inconvenience, it's devastating, @WeddingWireSupportTeam.

    • Reply
  • Private User
    Just Said Yes August 2015
    Private User ·
    • Flag
    View Quoted Comment

    I checked all spam. And nothing was announced on social media either. It's more than an inconvenience, it's devastating, @WeddingWireSupportTeam. I sent an email to the Help Desk.

    • Reply

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