Venue won't refund deposit for clean up

What kind of venue was it?

If they won't pick up the phone, pay them a visit.

Go to the venue during business hours and ask

If they can't provide you with reason for withholding the deposit, you should be able to get it back. I'd be knocking on the door!

Oh no honey..... It's time to show up and handle your business. Take your contract with you. This is unacceptable.

I definitely wouldn't push this to the side. $250 is a good chunk of change. I would continue contacting them via phone or maybe even show up and find out what's going on. It's very possible they are busy due to other weddings, but they shouldn't ignore you - that's just bad business. Don't give up on this, get your deposit back.

They should refund you, they are likely just busy with it being wedding season. Keep at them, leave messages or stop in, I'm sure you'll get it back. Is it in your contract that you'll get the refund in 2 weeks, or is that just something they said?

Show up in person. Or, if that fails or you aren't able to get to the venue for whatever reason, send a certified letter by mail that requires a signature that inquires as to when you will receive your deposit back.

I believe certified letter is gold legal standard.

UO: I also believe most places will find some excuse to keep "damage" or "clean up" deposits. It's worth trying though! (At least if it's in your contract that you'll get it back.)

Pammat, I agree that many places will try to keep the deposit, BUT the fact that they have not registered a specific complaint as to any issues for a month I think makes their case weak. Yes, certified letter, email and then small claims court.