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Savvy June 2022

Vendor Help!

GINA, on June 6, 2020 at 2:10 PM Posted in Etiquette and Advice 0 12

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Hi guys,
So in the middle of planning my wedding- I booked a small business for my bridal shower.
I was going to use their rentals for a selfie wallI gave her a $187 deposit No contract was signedIt was all through Instagram, she sent me an invoice and everything
I had asked before I paid about her policy on deposits & she said she would credit the deposit for a future date which I was totally fine with
2 weeks ago I messaged her and to inform her that I postponed my event and I just needed confirmation that she would be able to take my deposit for a later dateShe saw it and never repliedI figured she was busy and forgot right? I sent her another messageShe saw and never repliedThen another today she saw and didn’t reply
Is this shady or am I being impractical?

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12 Comments

Latest activity by Kate, on June 7, 2020 at 12:04 AM

Legend June 2019
Melle · on June 6, 2020 at 2:25 PM
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Is there another way you can communicate with her like calling
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Master October 2022
Jana · on June 6, 2020 at 2:27 PM
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Very shady. This is why reputable vendors have contracts. Get on the phone instead of texting. If she still avoids you, report her to the BBB and find another vendor.
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Savvy June 2022
GINA · on June 6, 2020 at 2:31 PM
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I tried calling the number listed on their insta account but no answer
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Savvy June 2022
GINA · on June 6, 2020 at 2:32 PM
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How do I report her?
I just want my money back /:
I see her posting about all the events she does lol
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Master October 2022
Jana · on June 6, 2020 at 2:37 PM
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Go to BBB.org and follow the steps they list.
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Savvy June 2022
GINA · on June 6, 2020 at 2:38 PM
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Thank you!
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Master August 2021
Jasmine · on June 6, 2020 at 2:40 PM
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Sorry that's happened. That's definitely shady. I feel like no matter how busy someone is, they'd have the decency to let you know that they are currently unavailable and will get back to you at their earliest convenience. No contract scares me, legit or not. The fact that she continuously avoids you, is really unprofessional. I would look for a different vendor.
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Savvy June 2022
GINA · on June 6, 2020 at 2:41 PM
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The sad part is I really wanted to work with her. Just filed a claim with my bank
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Master August 2021
Jasmine · on June 6, 2020 at 2:46 PM
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Yea it sucks when you don't end up working with someone you wanted to. That's how I felt about my dream wedding venue. We had started paying and we were forced to cancel. My heart still breaks. Good that you filed a claim with your bank. I hope you're able to find another venue that you love just as good or even better. Good luck!
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Super June 2021
Elizabeth · on June 6, 2020 at 4:08 PM
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This is super shady. I would send her a "firmer" message and tell her that if she doesn't reply soon you'll be reporting her to BBB. That should get a response out of her if she cares, or she'll still not reply and you can just move on knowing you did your best.
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Super October 2020
Fmv · on June 6, 2020 at 5:54 PM
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If she keeps posting about the other events she is doing. I would comment on each of them saying you messaged her MULTIPLE times and it would be much appreciated if she wrote back refunded your deposit. It gets to the point and allows others to know that she might not be professional to work with
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Devoted August 2020
Kate · on June 7, 2020 at 12:04 AM
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I would comment on her most recent post. Word it kindly and directly to her, and say that you’ve been trying to get in touch with her via phone and private message to discuss your event, and you still haven’t heard back. Ask if there is another number to call for service. If she cares about her future business and what potential clients might think of her being unresponsive, I would guess she’d respond to that. Hope it works out!
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Vendor Help!

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