Unresponsive Venue- when is it too much?

Since your wedding is just under a year away, I think you can give them until Tuesday of next week. Seriously...chill. Your eagerness is probably freaking them out.

Is this busy wedding season in your area? I can understand them being too busy to get back to you Friday-Sunday when they're probably booked. And Monday catching up on everything. If you don't hear from them by 4PM today, call them and say you'd like the proposal before the end of the day (and before they get busy with another weekend).

I'd say they are probably working with so many of their 2015 brides right now they probably think its a little more important to help them first. I would give it a bit since you have time and you love the place. Right now is busy season so it may take longer to hear back. Relax a bit...

If you really want to get married there, yes, you can wait until next week. And then deal with having to constantly stay on top of them for another year. Chances are, they won't magically get better at following up on things once the contract is signed. . .

It's really just the start of crazy season, and for many of us, we're sorta out of practice, lol...I'd give them until the beginning of next week, follow up and see how you feel.

I'd just be patient. She's at least responding to you, so it's not like you're being ignored. Give them a few more days.

Good points, all of them. I'm naturally a nervous person, and it doesn't help that FH is anxious to hear back as well. I'll kick back for a few more days. I guess my main problem is that they keep telling me specific time frames and then not meeting them. If they had just said "You'll hear from us in the next week or so", I would stop checking my email every 3 minutes and take a chill pill...

So the last you talked to them, they said they'd send you something this morning, and you haven't received anything? I'd give them the day, call them tomorrow and ask to please send you the proposal by next week. Make sure they agree to that time frame. If by the end of next week they still haven't responded, I'd start looking elsewhere. It's one thing to be busy and tell you they need more time to get you the proposal; it's another thing if they say they're going to get it to you by a certain time and then miss their own deadline. If they're not good at communicating now, they're not likely to improve later.

@Sara right, I emailed her yesterday just asking when I can start looking for it (not pushy, very open-ended) and she said it would be yesterday evening or early this morning. I'll wait out the day, and give them a call tomorrow if I don't hear back. I was more than willing to give them until after the weekend, I know they had at least one event on Saturday... thanks for putting it in a little perspective, ladies.

If I were to use this venue after your experience with getting a proposal I would have a very serious conversation about their sense of urgency and attention to details. I don't know about you, but I need someone who is on their "A" game with my wedding. If you're not into details I may stick it out a little longer, otherwise my recommendation is to find someone who is more interested in your business.

Pick up the phone and call her.

I agree with Barbara. This could very well be how communications will go throughout the entire process so keep that in mind. A lot of the reason we booked where we booked was because of how excited and punctual the coordinator at the venue was. We ended up not even seeing some places because people wouldn't return calls or emails and that's something I wouldn't want to happen while planning a wedding. Also, I understand how you are feeling! It feels like a while out but people were already booked up 15 months or more in advance (I'm in Columbus, OH) so it's scary being left in limbo. Anyways, good luck!