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Super September 2014

Um..so my wedding planner just quit...!?!( update in comments)

FutureMrsE, on March 3, 2014 at 9:59 AM Posted in Etiquette and Advice 0 45

Well here it is the day of my e-pics and my planner just quit. So I hired her for mostly month of coordination, but also she was hired for design which started a few weeks ago. So a couple weeks ago I inquired about the start date for our custom monogram and save the dates and was told the start date was Feb 17th and and they would complete 10 days from that. So on the 28th (10th day) I sent a light email basically say "Hey so how's it going with the monogram and STD b/c e-pics are Monday and wanna get those out soon". She replied saying they didn't start as planned, but didn't include when they actually started. Prior to this I hadn't heard a peep from her about this so I emailed back stating that we would actually like to know if dates are going to change from what was originally stated just for our own personal preference and organization.

This morning I get an email stating she is quitting b/c I need to trust her and she doesn't need to let me know everything that goes on along

45 Comments

Latest activity by BrensanWedding, on March 9, 2014 at 11:09 PM
  • F
    Super September 2014
    FutureMrsE ·
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    The way. Ummmmmmm I'm paying you upwards $2000 to do just that. I understand trusting someone, but when it comes to dates and lack of communication it makes me nervous honestly. I honestly don't see what I did to her. She literally quit without any type of notice and is keeping the money I've already paid her. I'm mostly frustrated that she quit via email....didn't say "hey let's meet up to make sure we are on the same page, etc"....Just quit....WTF!

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  • MissMadeline
    Master June 2014
    MissMadeline ·
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    What. The. Fuck.

    If you've already paid her in part, you should look into getting your money back. I can't believe how unprofessionally she acted. Short of you calling her every two seconds and showing up at her house with demands, she should be ok with answering your questions throughout the planning process.

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  • Jemma
    VIP July 2014
    Jemma ·
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    I would definitely look at getting my money back if I was you. From the sounds of it she didn't stick to the dates she committed to and hasn't provided anything for the money you paid her.

    And no, you don't need to trust her - she's given you no reason to!

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  • LB
    Master May 2014
    LB ·
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    What does the contract say? You deserve to get money back and you deserve to get status updates.

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  • F
    Super September 2014
    FutureMrsE ·
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    I paid her $980.

    @MissMadeline I'm far from that. I only really email you when you email me. I'm not constantly texting, calling, etc. That's not me in general. My FH is PISSED! These vendors make these contracts with clauses stating they can terminate and keep monies it's bullshit.

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  • sarah
    Expert April 2014
    sarah ·
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    This was the fear i had. Soo glad i didnt get one! Instead ive done everything and for the day of ive made this enormous checklist for preparing and securing everything with contact info and times...

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  • F
    Super September 2014
    FutureMrsE ·
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    This is the fine print she sent me..."Additionally, should The Wedding Coordinator no longer provide the best quality to the Bridal Clients due to a hostile working environment, creative differences or unreasonable requests, the contract will be formally terminated and all unearned fees will be returned to the Bridal Clients."

    Then she sent a breakdown of how she earned all the money so far.

    @JC I wasn't demanding. She gave the completion date. Not me. So when I ask you to uphold it...I'm wrong? Foolishness

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  • M
    Expert July 2014
    MelanieM ·
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    That's crazy. If that's how it works then I could go around pretending to be a wedding planner and wait until I get paid and then just quit. Money in my pocket and no work put in.

    I'm not sure what the best way to follow up is since I have no experience with Wedding Planners, but definitely do something!

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  • MissMadeline
    Master June 2014
    MissMadeline ·
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    Check the wording in your contract. My suspicion is that there's a clause that says something like, "the planner can choose to terminate services at her discretion and the deposit will not be returned." If that's the case, your hands are tied. Smiley sad

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  • Macksgirl
    Master August 2014
    Macksgirl ·
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    Oh hell no. First look at the contract and see what it says. But, you really should be getting your money back because sounds to me like she didn't follow out with her duties. Very unprofessional and rude.

    Make sure to save that e-mail for proof that she quit.

    Is she apart of a company? If so, contact the main person in charge and let them know of the situation.

    If not, you'll have to contact her and try to get your money back...also write all the reviews you can about her. I would let her know too, tell her "If you don't start handling this situation more professionally from here on out, I will be going on every single website I can and writing a review on you. I believe the way you went about this was unprofessional and uncalled for."

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  • LB
    Master May 2014
    LB ·
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    Slam her in reviews then. Make sure her name is mud. And don't ever ever ever EVER sign contracts that are not in your best interest. So sorry this happened. She gave you a $1k life lesson, unfortunately, but maybe she will save you more $$ down the road because you'll know not to agree to crap like that again.

    With all contracts we have signed, we have asked the vendors to omit/change certain clauses that are not in our best interest and add clauses that protect us. Everything is negotiable.

    Again, so sorry. You may need to take her to court but if you save the emails I think you will win. She's being unreasonable and running a scam.

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  • Aronna
    Master October 2014
    Aronna ·
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    So you have paperwork stating when certain things were to be completed, but then she didn't come through?

    do you know anyone in law that can give advice? she may have it in there that she can quit for whatever reason, but if the paperwork states that she was to complete certain things by a certain time, and she did not, seems that you may have some grounds to fight it.

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  • F
    Super September 2014
    FutureMrsE ·
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    I mean honestly guys I didn't think it was a big flipping deal. I mean all she had to do was communicate with me and say "Hey...we started the STD and monograms on the 20th (or whatever date) instead of the 17th or whatever." I would've said ok and life would've went on. But the fact I had to contact you and ask you to please stay in communication...then you quit?! I'm baffled.

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  • Future Mrs. Pichon
    Super September 2014
    Future Mrs. Pichon ·
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    WHAT?!?!??! That is insane! I looked at your profile and see that you're in Houston (so am I). Who were you working with???!

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  • his_cheri_amor
    Expert September 2014
    his_cheri_amor ·
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    WTF!!!!! As the bride you are suppose to know EVERYTHING! Get your money back!

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  • Anisea
    Master July 2014
    Anisea ·
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    This has happened on WW before- in different scenarios, and the reason has always been the bride emailing the vendor "too much" though normally the bride is emailing twice a day, not once a week, so this doesnt make sense, and im sorry its happened to you this way, and I would write her a letter to get your money back, or be prepared to take her to court if you want your money all the way.

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  • Anisea
    Master July 2014
    Anisea ·
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    Review on WW, The Knot, Review on Google Maps(yep you can do this it great), yelp

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  • Future Mrs. Pichon
    Super September 2014
    Future Mrs. Pichon ·
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    I'm not sure if you even want to work with her after that, but maybe you can call and talk things over? $980 is a lot to lose with nothing to show for it. Not to mention the time it will take to find a replacement. If you can't or don't want to try to salvage the working relationship (she's definitely damaged the trust factor- I would always be worried she's going to just quit again) then be sure to post reviews of your experience. Maybe you can contact the BBB or any other agencies she's affiliated with. I believe there are agencies for wedding planners.

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  • CeCe
    Master May 2014
    CeCe ·
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    If she refuses to refund you, I would send a certified letter with the dates of you contacting her and the times that she had breacher her contracted dates.

    See where that gets you.

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  • B & K 2014
    Super December 2014
    B & K 2014 ·
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    Wow, that is ridiculous! If she gave you a set date and didn't come through, basically she was in breach of her contract. i would talk to someone that knows the laws to see if there is anything you can do.

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