Staples ruined my invite paper!!!

Yeah, get on them NOW. I had a simular issue with them cutting my StheD's . It was just barely fitting in the envelope - but they didn't want to fix mine at all. A lot of the people in those print centers are not fully trained.

What a pain in the butt! I hope you can get it fixed!

Raise hell lady. get em fixed. let us know!

Staples needs to replace your paper. What do they say about that? And the printing charges??

Speaking as a former office depot print center employee they do not train well at all and really its up to the person doing your job and how much they actually care. I took my time and made sure things were done rite but not all of them do..they really dont care.

Go directly to management preferrably with the receipt(s) for your paper. They need to replace it!

Awww that sucks, I hope they will be able to fix it in time. Good luck

They need to replace the paper and the ink you used!!! Good Luck!! I agree, go straight to a manager.

Took them in today... they werent printed yet just ready for assembly and then I was going to print and have the white paper cut to fit (its multiple layers of card stock.. they were like oh our machine was broken last week... well umm how bout ya tell me before ya eff up my stuff... but they are going to try and fix them... they will end up being 1/4" smaller than I wanted but thats ok ... well see tomorrow if they are right.... I just dont understand how you can fuck up something that bad!!!! Stressful start to my day!

I am freaking now because I am supposed to use Staples to get my programs printed but I am not getting them cut, it's normal printing paper being folded in half. Should I go elsewhere?!? I am so effing worried now. I am sorry Sara that they messed things up for you. But glad to hear they are fixing them, even if they aren't perfect.

That stinks that they screwed it up!I understand if i ts a little bitty bit off on a few, but NOT 500 sheets! im glad they are able to HOPEFULLY fix it! if they dont get it right go back and talk to the next one up after the manager! go crazy on the durn people!

Sorry for your troubles. However, as far as liability, Staples does not have to replace your paper if you did not buy it from them. They should fix the crooked trim, its really not that difficult to cut paper straight and square, if they have the right equipment. They will have to figure out which side is off, place the paper in squarely and shave the crooked edge off to square it up.

No one will notice if it is slightly more narrow than an exact measurement, but they might notice if it is crooked.

**Just a thought -- There's a reason Staples is not the first place associated with Wedding Stationery. This is because they really aren't a printing company at all, they are an office supply store. Just because they supply the equipment does not mean they know how to use it to its best potential.